Job Category Employee Success Job Details About Salesforce Salesforce is the #1 AI CRM, where ... client groups. * General knowledge of employment policies and practices, and knowledge of staffing ...
Job Category Employee Success Job Details About Salesforce Salesforce is the #1 AI CRM, where ... client groups. * General knowledge of employment policies and practices, and knowledge of staffing ...
Senior Principal Client Partner (RapidScale)
Indianapolis, IN · On-site +1
$173K - $288K/yr
... success. Primary Responsibilities Own and manage executive-level relationships across a portfolio of large enterprise clients Serve as the primary point of accountability for the full customer ...
Senior Principal Client Partner (RapidScale)
Indianapolis, IN · On-site +1
$173K - $288K/yr
... success. Primary Responsibilities Own and manage executive-level relationships across a portfolio of large enterprise clients Serve as the primary point of accountability for the full customer ...
Senior Principal Client Partner (RapidScale)
Indianapolis, IN · On-site
$173K - $288K/yr
... success. Primary Responsibilities • Own and manage executive-level relationships across a portfolio of large enterprise clients • Serve as the primary point of accountability for the full ...
Senior Principal Client Partner (RapidScale)
Indianapolis, IN · On-site
$173K - $288K/yr
... success. Primary Responsibilities • Own and manage executive-level relationships across a portfolio of large enterprise clients • Serve as the primary point of accountability for the full ...
This role owns the full post-sale client experience and will lead the departments accountable for client implementations, operations, success (account management) and professional services. The Vice ...
This role owns the full post-sale client experience and will lead the departments accountable for client implementations, operations, success (account management) and professional services. The Vice ...
Lead, manage, and mentor the Customer Success Team sales representatives, service quoting specialists, and subject matter experts to provide product material quotes, service quotes, and product ...
Quick apply
Lead, manage, and mentor the Customer Success Team sales representatives, service quoting specialists, and subject matter experts to provide product material quotes, service quotes, and product ...
Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)
Indianapolis, IN · On-site +1
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And ...
Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)
Indianapolis, IN · On-site +1
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And ...
This role owns the full post-sale client experience and will lead the departments accountable for client implementations, operations, success (account management) and professional services. The Vice ...
This role owns the full post-sale client experience and will lead the departments accountable for client implementations, operations, success (account management) and professional services. The Vice ...
This role owns the full post-sale client experience and will lead the departments accountable for client implementations, operations, success (account management) and professional services. The Vice ...
Quick apply
This role owns the full post-sale client experience and will lead the departments accountable for client implementations, operations, success (account management) and professional services. The Vice ...
... success-resolving technical issues, guiding product usage, and building strong relationships with key personnel at hedge funds, asset managers, and other financial institutions. This role is ideal ...
... success-resolving technical issues, guiding product usage, and building strong relationships with key personnel at hedge funds, asset managers, and other financial institutions. This role is ideal ...
Demonstrated success in business development and client retention Why Join Us Join a locally owned, relationship-driven bank where your leadership will directly impact client success, team ...
Demonstrated success in business development and client retention Why Join Us Join a locally owned, relationship-driven bank where your leadership will directly impact client success, team ...
Customer Success Professional II
$75K - $79K/yr
This role builds on foundational experience and requires the ability to manage customer ... Reporting to the Customer Success Supervisor, the CSP II acts as a trusted point of contact for ...
Customer Success Professional II
$75K - $79K/yr
This role builds on foundational experience and requires the ability to manage customer ... Reporting to the Customer Success Supervisor, the CSP II acts as a trusted point of contact for ...
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And ...
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And ...
Customer Success Professional II
Plainfield, IN · On-site
$75K - $79K/yr
Key Responsibilities Customer Engagement & Account Management • Serve as a primary day-to-day contact for assigned customer accounts. • Build strong working relationships with customer ...
Customer Success Professional II
Plainfield, IN · On-site
$75K - $79K/yr
Key Responsibilities Customer Engagement & Account Management • Serve as a primary day-to-day contact for assigned customer accounts. • Build strong working relationships with customer ...
This role plays a critical part in establishing the foundation for long-term client success by ... Manage the transition of clients from onboarding into production, coordinating with internal teams ...
This role plays a critical part in establishing the foundation for long-term client success by ... Manage the transition of clients from onboarding into production, coordinating with internal teams ...
Brand Manager
Brazil, IN · Remote
The Brand Manager is a key member of the client success and operations team at GIGABRANDS. Sitting between the Brand Director and Junior Brand Managers, this role is responsible for managing day-to ...
Brand Manager
Brazil, IN · Remote
The Brand Manager is a key member of the client success and operations team at GIGABRANDS. Sitting between the Brand Director and Junior Brand Managers, this role is responsible for managing day-to ...
This role plays a critical part in establishing the foundation for long-term client success by ... Manage the transition of clients from onboarding into production, coordinating with internal teams ...
This role plays a critical part in establishing the foundation for long-term client success by ... Manage the transition of clients from onboarding into production, coordinating with internal teams ...
Brand Manager - INT003
Brazil, IN · Remote
The Brand Manager is a key member of the client success and operations team at GIGABRANDS. Sitting between the Brand Director and Junior Brand Managers, this role is responsible for managing day-to ...
Brand Manager - INT003
Brazil, IN · Remote
The Brand Manager is a key member of the client success and operations team at GIGABRANDS. Sitting between the Brand Director and Junior Brand Managers, this role is responsible for managing day-to ...
Client Account Executive
Fort Wayne, IN · On-site
$65K - $75K/yr
Sharetec is looking for a Client Account Executive to join our team! At Sharetec, we believe in a ... in account management, sales, or customer success, preferably in SaaS or financial services
Quick apply
Client Account Executive
Fort Wayne, IN · On-site
$65K - $75K/yr
Sharetec is looking for a Client Account Executive to join our team! At Sharetec, we believe in a ... in account management, sales, or customer success, preferably in SaaS or financial services
Pharmacy Success Coordinator
Indianapolis, IN · Hybrid
$21 - $23/hr
Pharmacy Success Coordinator The Pharmacy Success Coordinator serves as a key liaison between ... Collaborate closely with Account Management to align on client expectations, priorities, and ...
Quick apply
Pharmacy Success Coordinator
Indianapolis, IN · Hybrid
$21 - $23/hr
Pharmacy Success Coordinator The Pharmacy Success Coordinator serves as a key liaison between ... Collaborate closely with Account Management to align on client expectations, priorities, and ...
... Client Success, and actively advances how the function operates through innovation and focus on ... Directly manage a team of analysts, including hiring, onboarding, performance reviews, career ...
... Client Success, and actively advances how the function operates through innovation and focus on ... Directly manage a team of analysts, including hiring, onboarding, performance reviews, career ...
Client Success Manager information
See Indiana salary details
$30.9K - $40.2K
4% of jobs
$40.2K - $49.5K
10% of jobs
$56K is the 25th percentile. Wages below this are outliers.
$49.5K - $58.8K
16% of jobs
$58.8K - $68.1K
15% of jobs
The median wage is $71.7K / yr.
$68.1K - $77.4K
14% of jobs
$77.4K - $86.7K
14% of jobs
$89.3K is the 75th percentile. Wages above this are outliers.
$86.7K - $96K
10% of jobs
$96K - $105.3K
10% of jobs
$105.3K - $114.6K
4% of jobs
$114.6K - $123.9K
2% of jobs
$123.9K - $133.2K
2% of jobs
$30.9K
$79K
$133.2K
How much do client success manager jobs pay per year?
What jobs in the US pay 300,000 a year?
What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?
What is a Client Success Manager?
How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
What is a typical CSM salary?
Will AI replace CSM?
What does a Client Success Manager do?

Full-time
Medical, Dental, Vision, Life, Retirement
Posted 11 days ago
Salesforce rating
8.0
Based on 57 frontline employees who took The Breakroom Quiz
108th of 215 rated software companies
Job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Employee SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
OverviewWe are seeking a U.S. based Employee Success People Consultant (ESPC) to join our ES organization in a high-visibility split role at the intersection of data, strategy, and execution. This role sits across two critical functions: ES4ES (Employee Success for Employee Success - the ESBP team dedicated to supporting ES employees and leaders) and the ES Strategic Initiatives team, which drives high-priority, cross-functional people programs for ES.
As the primary data and analytics partner for ES4ES, you will own people data requests and insights for the Employee Success organization and its senior leaders. You will also partner closely with the ES Strategic Initiatives team on programmatic and operational support across high-priority people programs - including org design, talent strategy, executive-level reporting, and change management. The ideal candidate is data-first, proactive, and thrives in a fast-paced environment where analytical rigor meets strategic execution.
- Serve as the data and analytics expert for ES4ES - owning people data requests, using Tableau dashboards, triangulating data across systems (including Employee360), and proactively surfacing trends and insights to support ES leaders and ESBPs.
- Provide operational and analytical support to the ES Strategic Initiatives team on high-priority, cross-functional people programs including org design, talent strategy, change management, and leadership development initiatives.
- Monitor and interpret trends and metrics around employee satisfaction, attrition, turnover, and organizational health. Use HR analytic tools to make data-driven recommendations and translate complex data into executive-ready narratives and presentations.
- Support digital transformation efforts through use of AI/Agents and continuous improvement of processes - actively exploring and piloting AI tools to improve the efficiency and scale of data analytics and program execution.
- Partner with the ES Strategic Initiatives team, ESBPs, HR Centers of Excellence (COEs), and global partners to help deliver seamless HR processes, programs, and insights across the organization.
- Create tools, templates, and resources for consistent service delivery at scale across both ES4ES and Strategic Initiatives.
- Act as a trusted resource for ESBPs and leaders - navigating processes, answering questions, and creating supporting documents across both teams.
- Demonstrated experience in people analytics, HR data analysis, or workforce intelligence, including hands-on work with dashboards, pivot tables, and cross-system data triangulation.
- Strong ability to collect, assimilate, analyze, and present data - connecting the dots and translating trends into key insights and presentable themes. Proficiency in Google Suite (Sheets and Slides), Workday, and Tableau or equivalent tools.
- Demonstrated ability to be a self-starter and proactive, with a curiosity for scanning data and identifying opportunities before being asked.
- Experience working closely with ESBPs, COEs, executives, managers, and employees to handle a variety of issues and execute on solutions and strategies across HR.
- Comfort with ambiguity and a proven ability to manage competing priorities while partnering effectively with senior stakeholders in a fast-paced environment.
- Ability to partner with COEs to design, build, and implement programs and processes to support business needs.
- Excellent verbal and written communication skills; must be a strong and succinct communicator.
- Demonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive data.
- Ability to develop effective relationships across all levels of the organization with diverse client groups.
- General knowledge of employment policies and practices, and knowledge of staffing, compensation, and talent management best practices.
- Comfort leveraging AI tools to accelerate data analysis, surface insights, and streamline reporting - experience with or curiosity about Salesforce's AI/Agentforce ecosystem is a plus.
- Bachelor's degree or equivalent relevant experience
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.What Salesforce employees say
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