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Client Success Manager Jobs in Indiana (NOW HIRING)

SHI GmbH

Customer Success Manager - VMware

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Description Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 ...

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a ...

BeneSys

Customer Success Manager (Carmel, IN)

Carmel, IN · On-site

$75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 ... Manage client implementations, projects, and issues through the development lifecycle. * Coordinate ...

BeneSys

Customer Success Manager (Carmel, IN)

Carmel, IN · On-site

$75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 ... Manage client implementations, projects, and issues through the development lifecycle. * Coordinate ...

BeneSys, Inc.

Customer Success Manager (Carmel, IN)

Carmel, IN · Hybrid

$75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 ... Manage client implementations, projects, and issues through the development lifecycle. * Coordinate ...

EDB

Principal Customer Success Manager

Indianapolis, IN · On-site

For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...

Cox Enterprises

Client Relationship Manager III

Indianapolis, IN · On-site

$67K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Leveraging fleet industry expertise, leadership, data analysis, financial acumen, and technology, the Client Relationship Manager III ensures internal operations are aligned with client success while ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Indiana

Client Success Manager information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do client success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success manager in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Indiana? The most popular types of Client Success jobs in Indiana are:
What are popular job titles related to Client Success Manager jobs in Indiana? For Client Success Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Indiana look for? The top searched job categories for Client Success Manager jobs in Indiana are:
What cities in Indiana are hiring for Client Success Manager jobs? Cities in Indiana with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $79,041 per year, or $38 per hour.

Sales + Customer Success Manager

WEAVER FUNDRAISING LLC

Indianapolis, IN • On-site

$15K/yr

Full-time

Retirement

Re-posted 5 days ago

Job description

Description

Weaver Fundraising has been an industry leader in product fundraising technology and service for over 45 years. The Sales + Customer Success Manager drives Trail's End growth by converting new Scouting Units, onboarding them successfully, and strengthening relationships with existing units to increase engagement and long-term success. This is a fast-paced, goal-driven role for a strong communicator who thrives on building relationships, leading teams, using technology effectively, and turning performance insights into action.


Success in this role means managing a high volume of outreach and account activity, guiding units through onboarding and activation, and helping returning units achieve stronger results with less effort. The ideal candidate brings a results-driven sales mindset, strong organizational discipline, comfort with CRM and AI tools, and a passion for supporting Scouting programs and the youth they serve. Your work directly fuels our mission to help Scouting programs raise more money so youth can achieve their goals.


Compensation includes a competitive base salary plus performance bonus tied to Scouting Unit growth.


Location: Indianapolis, IN (In-Office 5 days)


HOW WILL YOU HELP US GROW?

  • Drive Pipeline Growth: Accountability to pipeline growth for new Unit prospects, including oversight of onboarding and activation.
  • Sales Enablement: Leverage pre-approved materials and create custom content when needed to guide and support outreach and address specific client concerns and preferences.
  • Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and retention.
  • Sales Reporting: Keep precise and up-to-date records in HubSpot of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for your Sales Leader as needed.
  • Account Management Training: Coach team to support and grow their portfolios of Units through regular communication, helpful coaching, and simple, actionable best practices.
  • Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our technology and products effectively and provide your units and councils with pertinent information.
  • Compliance: Ensure all sales activities comply with Scouting requirements and company policies, protect client confidentiality, and uphold the highest ethical standards.
  • Mission Advocacy: Represent Trail's End with positivity and purpose, always keeping Scouts at the center of the work.

Requirements

WHAT DO YOU NEED TO HAVE?

  • Bachelor's degree in business, marketing, or a related field preferred.
  • 5+ years of sales experience with a track record of results.
  • Action-oriented, results-driven leader with a strong drive to win.
  • Strong communicator across phone, email, and written outreach.
  • Comfortable using CRM and AI tools such as HubSpot, Gong, and Copilot.
  • Able to manage high-volume team activity while staying organized and detail-oriented.
  • Willing to travel within the assigned territory and maintain a flexible schedule.
  • Valid driver's license and reliable transportation required; MVR checks are conducted regularly.

PREFERRED QUALIFICATIONS:

  • Aptitude for adopting and learning new technology.
  • Familiarity with Scouting or similar youth programs.
  • Ability to review performance data and turn insights into clear next steps.

HOW WILL WE HELP YOU GROW?

  • Up to 5% 401(k) company match
  • $2500 annual HSA contribution
  • Up to $15K in continued ed reimbursement
  • Free on-site gym + healthy snacks
  • A mission-driven, collaborative culture

The role responsibilities are various and not limited to those written in this document.

Apply