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Client Success Manager Jobs in Indiana (NOW HIRING)

Lead, manage, and mentor the Customer Success Team sales representatives, service quoting specialists, and subject matter experts to provide product material quotes, service quotes, and product ...

... success-resolving technical issues, guiding product usage, and building strong relationships with key personnel at hedge funds, asset managers, and other financial institutions. This role is ideal ...

Key Responsibilities Customer Engagement & Account Management • Serve as a primary day-to-day contact for assigned customer accounts. • Build strong working relationships with customer ...

The Brand Manager is a key member of the client success and operations team at GIGABRANDS. Sitting between the Brand Director and Junior Brand Managers, this role is responsible for managing day-to ...

The Brand Manager is a key member of the client success and operations team at GIGABRANDS. Sitting between the Brand Director and Junior Brand Managers, this role is responsible for managing day-to ...

Sharetec is looking for a Client Account Executive to join our team! At Sharetec, we believe in a ... in account management, sales, or customer success, preferably in SaaS or financial services

Pharmacy Success Coordinator The Pharmacy Success Coordinator serves as a key liaison between ... Collaborate closely with Account Management to align on client expectations, priorities, and ...

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Client Success Manager information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do client success manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for client success manager in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Indiana? The most popular types of Client Success jobs in Indiana are:
What are popular job titles related to Client Success Manager jobs in Indiana? For Client Success Manager jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Client Success Manager jobs? Cities in Indiana with the most Client Success Manager job openings:
Infographic showing various Client Success Manager job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $79,041 per year, or $38 per hour.
Employee Success People Consultant Manager

Employee Success People Consultant Manager

Salesforce, Inc.

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago


Salesforce rating

8.0

Company rating: 8.0 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

108th of 215 rated software companies


Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview

We are seeking a U.S. based Employee Success People Consultant (ESPC) to join our ES organization in a high-visibility split role at the intersection of data, strategy, and execution. This role sits across two critical functions: ES4ES (Employee Success for Employee Success - the ESBP team dedicated to supporting ES employees and leaders) and the ES Strategic Initiatives team, which drives high-priority, cross-functional people programs for ES.
As the primary data and analytics partner for ES4ES, you will own people data requests and insights for the Employee Success organization and its senior leaders. You will also partner closely with the ES Strategic Initiatives team on programmatic and operational support across high-priority people programs - including org design, talent strategy, executive-level reporting, and change management. The ideal candidate is data-first, proactive, and thrives in a fast-paced environment where analytical rigor meets strategic execution.

Responsibilities
  • Serve as the data and analytics expert for ES4ES - owning people data requests, using Tableau dashboards, triangulating data across systems (including Employee360), and proactively surfacing trends and insights to support ES leaders and ESBPs.
  • Provide operational and analytical support to the ES Strategic Initiatives team on high-priority, cross-functional people programs including org design, talent strategy, change management, and leadership development initiatives.
  • Monitor and interpret trends and metrics around employee satisfaction, attrition, turnover, and organizational health. Use HR analytic tools to make data-driven recommendations and translate complex data into executive-ready narratives and presentations.
  • Support digital transformation efforts through use of AI/Agents and continuous improvement of processes - actively exploring and piloting AI tools to improve the efficiency and scale of data analytics and program execution.
  • Partner with the ES Strategic Initiatives team, ESBPs, HR Centers of Excellence (COEs), and global partners to help deliver seamless HR processes, programs, and insights across the organization.
  • Create tools, templates, and resources for consistent service delivery at scale across both ES4ES and Strategic Initiatives.
  • Act as a trusted resource for ESBPs and leaders - navigating processes, answering questions, and creating supporting documents across both teams.
Requirements and Key Skills
  • Demonstrated experience in people analytics, HR data analysis, or workforce intelligence, including hands-on work with dashboards, pivot tables, and cross-system data triangulation.
  • Strong ability to collect, assimilate, analyze, and present data - connecting the dots and translating trends into key insights and presentable themes. Proficiency in Google Suite (Sheets and Slides), Workday, and Tableau or equivalent tools.
  • Demonstrated ability to be a self-starter and proactive, with a curiosity for scanning data and identifying opportunities before being asked.
  • Experience working closely with ESBPs, COEs, executives, managers, and employees to handle a variety of issues and execute on solutions and strategies across HR.
  • Comfort with ambiguity and a proven ability to manage competing priorities while partnering effectively with senior stakeholders in a fast-paced environment.
  • Ability to partner with COEs to design, build, and implement programs and processes to support business needs.
  • Excellent verbal and written communication skills; must be a strong and succinct communicator.
  • Demonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive data.
  • Ability to develop effective relationships across all levels of the organization with diverse client groups.
  • General knowledge of employment policies and practices, and knowledge of staffing, compensation, and talent management best practices.
  • Comfort leveraging AI tools to accelerate data analysis, surface insights, and streamline reporting - experience with or curiosity about Salesforce's AI/Agentforce ecosystem is a plus.
Requirements - Education & Experience
  • Bachelor's degree or equivalent relevant experience

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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