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Client Success Manager Jobs in Indiana (NOW HIRING)

Grote Industries

Customer Success Manager

Madison, IN · On-site

The Customer Success Manager will oversee the day-to-day customer interactions for our growing Grote Networks business unit. They'll contribute to a high-performing support team, create scalable ...

groteindustries

Customer Success Manager

Madison, IN · On-site

The Customer Success Manager will oversee the day-to-day customer interactions for our growing Grote Networks business unit. They'll contribute to a high-performing support team, create scalable ...

Genesys

Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value across a portfolio of strategic enterprise accounts by helping organizations maximize adoption ...

BeneSys

Customer Success Manager (Carmel, IN)

Carmel, IN · On-site

$75K/yr

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 ... Manage client implementations, projects, and issues through the development lifecycle. * Coordinate ...

Selerix

Benefits Support Representative

Indianapolis, IN · On-site

$16.25 - $20.75/hr

Client Success Reports To: Manager, Benefits Support Center Location: Plano, TX / Indianapolis, IN / Remote About the Role As a Level 2 Benefits Support Representative, you're the voice employees ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Indiana

Client Success Manager information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do client success manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client success manager in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Indiana?

The most popular types of Client Success jobs in Indiana are:

What are popular job titles related to Client Success Manager jobs in Indiana?

For Client Success Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Indiana look for?

The top searched job categories for Client Success Manager jobs in Indiana are:

What cities in Indiana are hiring for Client Success Manager jobs?

Cities in Indiana with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $79,041 per year, or $38 per hour.

Partner Success Manager

Communicarehealth

Indianapolis, IN • On-site

Full-time

Re-posted 26 days ago

Communicare Health Services rating

6.1

Company rating: 6.1 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

728th of 898 rated healthcare providers

Job description

Job Address:

8275 Allison Pointe Trail Suite 370 Indianapolis, IN 46250


CommuniCare Advantageis currently recruiting aPartner Success Managerfor our Medicare Advantage health plan.

Key responsibilities:

  • Foster trusted and productive relationships with partners to drive loyalty and growth in your market
  • Maintain consistent contact with current and future partners via site visits, emails, phone calls, etc.
  • Troubleshoot barriers and challenges that partners encounter that inhibit growth and member retention
  • Deliver on tailored engagement strategies for partners to address their concerns and deepen their engagement
  • Participate in sales, member advocacy, and cross functional meetings to discuss market updates, relationship successes, and challenges
  • Collaborate with leadership to develop market strategy and implementation plans to increase awareness and drive productive relationships
  • Develop a strong understanding of Communicare Advantage's care model and how it adds value to senior communities and their residents
  • Effectively communicate Communicare Advantage's value proposition
  • Determine ways Communicare Advantage can align with and support partner goals
  • Develop and maintain trust with key stakeholders, both internal and external
  • Partner with Communicare Advantage's marketing team on collateral development and partner education material
  • Collaborate with sales and member advocacy to organize educational events and activities that engage partners
  • Keep informed on industry trends, market dynamics, and competitor activity

Background & Requirements:

  • Bachelor's Degree preferred
  • 2-5 years working in the senior living industry with an understanding of nursing home operations
  • Experience in a client facing role
  • Willingness to travel to partner sites, including overnight stays, 25% of the time
  • Solution focused
  • Detail oriented
  • Proactive self-starter
  • Cross Functional Collaboration
  • Active listener
  • Building Positive team culture
  • Ability to work as a telecommuter
  • Ability to communicate complex healthcare information to current and future partners
  • Ability to develop and manage relationships to reach business goals
  • Ability to manage multiple priorities including site visits and handling partner concerns

What Communicare Health Services employees say

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