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Client Success Manager Jobs in Indiana (NOW HIRING)

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Description Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 ...

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a ...

Selerix

$16.25 - $21.50/hr

This role exists to create capacity for System Configuration analysts, Client Success Managers, Data Services specialists, and others to focus on work that requires their deeper expertise. This role ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Indiana

Client Success Manager information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do client success manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for client success manager in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Indiana? The most popular types of Client Success jobs in Indiana are:
What are popular job titles related to Client Success Manager jobs in Indiana? For Client Success Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Indiana look for? The top searched job categories for Client Success Manager jobs in Indiana are:
What cities in Indiana are hiring for Client Success Manager jobs? Cities in Indiana with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $79,041 per year, or $38 per hour.
RVP - Client Success and Growth

RVP - Client Success and Growth

Baker Hill Solutions

Carmel, IN • On-site

Full-time

Posted 18 days ago

Job description

*Candidates may reside anywhere in the United States. There is no onsite expectation for this position. *


Primary Responsibilities

The primary role of the Regional Vice President – Client Success and Growth is to drive Sales revenue growth by identifying, developing, and closing new logo acquisition opportunities with respect to the sales of Baker Hill NextGen® with those financial institutions within their assigned territory as well as to retain, deepen, and grow business relationships with existing clients in their assigned territory. The Regional Vice President –Client Success & Growth will own the sales account planning, prospecting and business development process, and will coordinate activities with other Baker Hill teams in a collaborative effort to secure new logo and add on business.

Essential Functions/Job Duties
  • Focuses on delivering net-new opportunities and selling a wide range of Baker Hill software solutions and services.
  • Establishes and maintains professional working relationships throughout prospect organizations with a focus on decision-makers and strategic influencers within a prospective client.
  • Analyzes win/loss rates and drives recommendations to achieve revenue quotas within their assigned territories.
  • Responsible for achieving/managing quota based on territory assigned.
  • An entrepreneurial minded person willing to drive pipeline growth individually, drives results with urgency while remaining a collaborative and supportive team player
  • Enters all territory activities/pipeline opportunities into Salesforce.
Skills/Qualifications Required
  • 5+ years Relationships/experience selling into the financial services/banking sector; selling to C level executives; relationship & consultative selling
  • An impeccable reputation for honesty, integrity and for doing the right thing; takes responsibility for actions and outcomes.
  • A software, systems or managed services sales career spanning a minimum of 5 years sales experience.
  • Consistently generated $1M+ in new upsell/cross-sell business on an annual basis.
  • A proven record of accomplishment of developing new business from existing clients and doing what it takes to succeed, the hunger to close the largest deals and an inner drive and true passion for sales.
  • Strong relationship-based selling skills that focus on bringing innovative solutions to customers that solve their problems.
  • Demonstrated history for prospecting, forging, and driving strategic relationships.
  • A client-centric perspective and the ability to lead and inspire an organization toward developing deep and mutually rewarding relationships with customers.
  • Excellent leadership and communication skills –able to converse with people across different disciplines and functions; write concise; clear reports; and deliver effective presentations.
  • An overall flexible thought process and approach; someone who is comfortable both driving and working within an environment where change and transformation is being driven both internally and externally to the marketplace.

STANDARD REQUIREMENT

Use AI responsibly and in alignment with policy, including ongoing learning, and incorporate AI into routine tasks such as drafting communications, summarizing meetings, and organizing information.

EDUCATION: BA/BS in Business or related field required

Certification: SAFe Overview: One-hour SAFe overview training required; or must be able to complete within first 90 days of employment.


Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign duties and responsibilities to this position at any time as business needs evolve.