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Client Success Analyst Jobs in Indiana (NOW HIRING)

Valve And Meter

Client Success Manager

Indianapolis, IN · On-site +1

$80K/yr

You will collaborate with internal experts across SEO, paid media, analytics, creative, development ... The Client Success Manager is the bridge between client goals, strategy, and execution. You help ...

UniFirst

Client Success Representative

South Bend, IN · On-site

Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale UniFirst offers the ...

Miebach

Client Success Lead, Supply Chain

Fishers, IN · On-site

Our consulting approach integrates deep operational expertise, advanced analytics, and innovative ... As a Client Success Lead, you will work closely with consulting teams and senior account leaders to ...

SS&C

Client Services Analyst I

Evansville, IN · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San ... Regardless of the platform you support, you'll be at the forefront of client success-resolving ...

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Establish performance expectations and use metrics, dashboards, and reporting to measure success. * Serve as an escalation point for strategic client issues and account risk. * Analyze account health ...

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Establish performance expectations and use metrics, dashboards, and reporting to measure success. * Serve as an escalation point for strategic client issues and account risk. * Analyze account health ...

Sharetec

Client Account Executive

Fort Wayne, IN · On-site

$65K - $75K/yr

... their success. The Role We're looking for a Client Account Executive (CAE) to serve as a trusted ... Consultative sales approach with strong strategic and analytical thinking * Experience managing a ...

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Client Success Analyst information

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How much do client success analyst jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for client success analyst in Indiana is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.45 per hour, depending on experience, location, and employer.

How does a Client Success Analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What is a Client Success Analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

Is being a CSM stressful?

Client Success Analysts often experience stress due to managing client expectations, resolving issues quickly, and maintaining high satisfaction levels. The role requires strong communication skills, problem-solving, and the ability to handle multiple accounts simultaneously, which can contribute to a high-pressure environment.

How much does a CSM earn?

A Client Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior CSMs or those in high-demand sectors can earn higher salaries, often supplemented with bonuses and commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Do CSMS make good money?

Client Success Managers (CSMs) or Analysts typically earn competitive salaries that vary by industry, experience, and location. Entry-level roles may start around $50,000 annually, while experienced professionals can earn over $80,000 or more, especially with certifications or specialized skills. Compensation often includes bonuses and benefits aligned with customer success and account management responsibilities.

What are the key skills and qualifications needed to thrive as a Client Success Analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What jobs in the US pay 300,000 a year?

For a Client Success Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or leadership roles within large organizations. High-paying roles in related fields may include executive positions, management consultants, or senior sales and business development roles, often requiring advanced certifications and extensive industry experience.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Indiana? For Client Success Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Success Analyst jobs in Indiana look for? The top searched job categories for Client Success Analyst jobs in Indiana are:
What cities in Indiana are hiring for Client Success Analyst jobs? Cities in Indiana with the most Client Success Analyst job openings:
Client Success Analyst jobs near you

Client Success Manager

Valve And Meter

Indianapolis, IN • On-site, Remote

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

In a Nutshell
Valve+Meter is seeking a passionate, strategic, and relentlessly driven Client Success Manager to join our growing team. This is not a basic account management role. This is a client leadership role for someone who knows how to build trust, lead performance conversations, uncover growth opportunities, and ensure marketing investments produce measurable business outcomes.
As a Client Success Manager, you will be the primary strategic partner for a portfolio of valued clients. You will guide their marketing strategy, advocate for their success internally, and help connect performance marketing efforts to broader business goals such as lead generation, revenue growth, customer acquisition cost, brand differentiation, and long-term retention.
You will collaborate with internal experts across SEO, paid media, analytics, creative, development, strategy, and operations to ensure each client has a clear path forward. Your goal is to become a trusted advisor who brings insight, accountability, and action to every client relationship.
Why This Role Is Important
At Valve+Meter, we believe marketing should be measured by the flow and cost of new business. The "valve" represents the rate of new business we help generate, and the "meter" represents the measurable results we deliver.
We believe great marketing should not be based on guesswork. It should be connected to strategy, accountability, and results.
The Client Success Manager is the bridge between client goals, strategy, and execution. You help clients feel heard, informed, challenged, and supported, guiding smarter decisions and investments that move their business forward.
What You'll Own
You will own the health, growth, retention, and strategic direction of your client portfolio.
This includes building strong relationships, leading meaningful performance conversations, identifying growth opportunities, and ensuring internal alignment around client goals.
You will help clients understand not just what happened in their marketing performance, but why it happened, what it means, and what should happen next.
What We're Looking For
We're hiring for mindset as much as experience. Our ideal Client Success Manager is:
  • Growth-Oriented & Coachable: Hungry to learn and improve, embraces feedback, and owns mistakes
  • Team-First: Prioritizes team over ego, supports and elevates others, and does what it takes to help the team win
  • Scrappy & Resilient: Resourceful, driven, solution-oriented, and pushes through challenges with a positive attitude
  • Strategic & Analytical: Thinks long-term and systematically, uses data to uncover insight, and creates strategy, not just execution
  • Organized & Adaptable: Manages multiple clients and priorities, maintains strong systems for workflow and communication, and stays composed under pressure
  • People-Centric: Communicates clearly and adjusts to the audience, listens deeply, presents confidently, and demonstrates high emotional intelligence

Key Responsibilities
  • Serve as the primary point of contact and strategic partner for assigned clients
  • Define and guide customized marketing strategies aligned with business goals
  • Collaborate with internal teams across SEO, paid media, analytics, creative, and development
  • Lead weekly, monthly, and quarterly meetings, including campaign and business reviews
  • Analyze performance data across platforms (Google Ads, Microsoft Ads, LSA, GA4, CRM, dashboards)
  • Translate data into insights, recommendations, and actionable plans
  • Monitor performance, budgets, lead flow, and account health to proactively identify risks, gaps, and opportunities
  • Advocate internally for decisions that support client growth
  • Identify and drive upsell, cross-sell, and expansion opportunities
  • Support renewals, retention, and referral generation

What You'll Work With
  • Google Workspace (Docs, Sheets, Slides)
  • Wrike (project management)
  • HubSpot (CRM)
  • PlacesScout, Zapier, Ninety
  • Google Ads, Microsoft Ads, Local Service Ads
  • Google Analytics 4
  • SEO, reporting, and call tracking platforms

Required Experience and Skills
  • 3-5 years of client-facing digital marketing experience (SEO, paid media, performance marketing)
  • Agency or performance-driven environment experience
  • Proven ability to manage multiple client accounts
  • Strong communication, presentation, and relationship skills
  • Strong analytical skills and ability to translate data into insights
  • Ability to manage expectations and handle escalations professionally
  • Comfort discussing investment, ROI, and growth opportunities
  • Strong organization, project management, and follow-through
  • Bachelor's degree or equivalent experience

Preferred Experience
  • Experience managing budgets and pacing
  • Familiarity with Google Ads, LSA, GA4, SEO tools, CRM, and call tracking data
  • Understanding of business metrics (CAC, LTV, pipeline, margin, close rate)
  • Sales mindset or comfort with renewals, expansion, and referrals
  • Relevant certifications (Google Ads, GA4, SEO, etc.)

Core Values
Think - Focus. Find a way forward.
Love - Act in the long-term best interest of others.
Serve - Meet expectations and go the extra mile.
Transform - Create meaningful, lasting change.
Be Just - Be fair, transparent, and do no harm.
What Valve+Meter Offers
  • Competitive salary
  • Medical, dental, and vision benefits
  • 401(k) with match
  • Company-paid life insurance
  • Three weeks PTO + seven holidays + two service days
  • Fast-paced, growth-focused environment
  • Casual, pet-friendly office
  • Hybrid or remote flexibility
  • Opportunities for growth and advancement

If you are a strategic client leader who enjoys building relationships, solving problems, analyzing performance, and driving growth, we would love to meet you.

Apply