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Client Success Analyst Jobs in Indiana (NOW HIRING)

Verista, Inc.

Sales Operations Analyst

Fishers, IN · On-site +1

We commit to client success at every turn * We have the courage to do the right thing * We ... Sales Operations Analyst provides administrative and operational support to the Sales and Sales ...

Milliman

Client Engineer III (MedInsight)

Indianapolis, IN · On-site +1

$85K - $161K/yr

MedInsight has been ranked #1 for Payer Quality Analytics by clients for the last three years in ... Partner cross-functionally (Product, Platform Engineering, Client Success, Security/Compliance) to ...

Datavant

Customer Success Manager

Indianapolis, IN · Remote

Track and analyze account health to proactively identify risks and growth opportunities. * Diligently follow up on client requests, feedback, and action items as needed. What You Need to Succeed ...

Great Heights ABA Inc

BCBA

Auburn, IN · On-site

$35 - $45/hr

... client success. Qualifications * Master's degree in Applied Behavior Analysis, Psychology, Special Education, or a related field (required) * Current Board Certified Behavior Analyst (BCBA ...

Great Heights ABA Inc

BCBA

Fort Wayne, IN · On-site

$35 - $45/hr

... client success. Qualifications * Master's degree in Applied Behavior Analysis, Psychology, Special Education, or a related field (required) * Current Board Certified Behavior Analyst (BCBA ...

Allegion

Customer Success Specialist

Carmel, IN

Customer Success Specialist (Preferred candidates would be in the Atlanta Metro area for in person ... Advanced problem-solving abilities and strong client needs analysis skill * High School Diploma or ...

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All JobsClient Success Analyst JobsClient Success Analyst Jobs in Indiana

Client Success Analyst information

See Indiana salary details

$16

$24

$37

How much do client success analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client success analyst in Indiana is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.45 per hour, depending on experience, location, and employer.

How does a Client Success Analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What is a Client Success Analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

What are the key skills and qualifications needed to thrive as a Client Success Analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Indiana? For Client Success Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Success Analyst jobs in Indiana look for? The top searched job categories for Client Success Analyst jobs in Indiana are:
What cities in Indiana are hiring for Client Success Analyst jobs? Cities in Indiana with the most Client Success Analyst job openings:
Client Success Analyst jobs near you
Sales Operations Analyst

Sales Operations Analyst

Verista, Inc.

Fishers, IN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Description
Verista's 500 experts team up with the world's most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world's most pressing healthcare challenges. Verista provides innovative solutions and services that empower informed decision-making and are the result of our significant investment in our people and our capabilities.
Our ability to grow is driven by world-class people who thrive in a team environment and share our mission to enable life sciences clients to improve lives. Our talented and dedicated professionals are committed to making an impact every day.
Company Culture Guidelines & Values:
  • We empower and support our colleagues
  • We commit to client success at every turn
  • We have the courage to do the right thing
  • We encourage an inclusive environment where our colleagues feel respected, engaged, and challenged.
  • We constantly acquire new skills and learn from our experiences to enhance our collective expertise

Job Function:
Sales Operations Analyst provides administrative and operational support to the Sales and Sales Operations Teams to improve overall performance through reporting, data analysis, and business intelligence tools. This role is responsible for compiling and analyzing sales data, maintaining SalesForce information and generating reports that deliver accurate and actionable insights to Sales Operations, Client Services, Business Development, Operations, Finance and Executive Teams. This role is critical to ensuring visibility, smooth communication and coordination between Sales, Finance and Operationsdepartments.
Sales Operations Analyst Responsibilities:
  • Provide day-to-day support to the Sales Operations team
  • Maintain and update Salesforce records, including tracking opportunities, projects, and customer data
  • Assist in preparing and reviewing sales forecasts, incorporating inputs from representatives, regions, and leadership, and updating data as business conditions change
  • Compile and distribute weekly, biweekly, monthly, and quarterly sales reports to appropriate stakeholders
  • Support the creation and maintenance of dashboards, ensuring data accuracy and timely updates
  • Assist in analyzing sales performance and preparing presentation materials for leadership
  • Ensure accuracy and consistency of data across reports, systems, and Investigate reasons for changes from prior reports
  • Notify appropriate stakeholders of any changes
  • Support the administration of the Sales Referral Program, ensuring submissions are accurate and properly tracked
  • Coordinate with Operations and Talent Acquisition to help align resource availability with projected sales activity
  • Participate in regional and national sales meetings, providing reporting and operational support as needed
  • Collaborate with IT, Sales, and Operations to support improvements in Salesforce functionality, tools, reporting, and analytics
  • Perform other duties as assigned

Qualifications:
  • Bachelor's degree in Business, Finance, Analytics, or a related field (or equivalent experience)
  • At least 3 years of experience in sales operations, business analysis, data analysis, or a related support role
  • Experience with Salesforce, Tableau software or other CRM systems preferred
  • Advanced proficiency in Microsoft Excel, including formulas, data organization, and basic analysis
  • Basic understanding of reporting tools (ie. Dashboards, data visualization is a plus)
  • Familiarity with Microsoft PowerPoint for creating reports and presentations
  • Strong attention to detail with a focus on data accuracy and quality
  • Analytical mindset with the ability to interpret data and identify trends
  • Understanding of sales performance metrics
  • Strong organizational and time management skills; able to manage multiple tasks and meet strict deadlines
  • Effective written and verbal communication skills
  • Excellent interpersonal skills
  • Ability to work collaboratively across teams, including Sales, Operations, Finance, and IT
  • Willingness to learn new tools, systems, and processes in a fast-paced environment

Supervisory Requirements:
Incumbent will have no direct reports
Work Environment and Physical Demands:
  • FLSA executive and professional positions paid on salary basis, where project requirements and tight client deadlines may require workweeks in excess of 40 hours (including weekends or holidays)
  • Work is normally conducted in an office environment setting with no exposure to excessive heat, cold or noise
  • Significant desk work on a computer
  • Lifting requirements - 35 lbs. per OSHA requirements

This position description merely illustrates this position. Duties, responsibilities, and activities may change with or without notice
For US geography, the salary range for this position is shown below. The actual salary is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs, market demand, and competitive market practice. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This salary range is subject to change and may be modified in the future.
*Verista is an equal opportunity employer.
National (US) Range
$84,613-$112,833 USD
Benefits
Why Choose Verista?
  • High growth potential and fast-paced organization with a people-focused culture
  • Competitive pay plus performance-based incentive programs
  • Company-paid Life, Short-Term, and Long-Term Disability Insurance.
  • Medical, Dental & Vision insurances
  • FSA, DCARE, Commuter Benefits
  • Supplemental Life, Hospital, Critical Illness and Legal Insurance
  • Health Savings Account
  • 401(k) Retirement Plan (Employer Matching benefit)
  • Paid Time Off (Rollover Option) and Holidays
  • As Needed Sick Time
  • Tuition Reimbursement
  • Team Social Activities (We have fun!)
  • Employee Recognition
  • Employee Referral Program
  • Paid Parental Leave and Bereavement

Verista collects and processes personal data in accordance with applicable data protection laws. If you are a California Job Applicant, see the privacy notice for further details.
For more information about our company, please visit us at Verista.com

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