ZipRecruiter

Log In

1

Client Services Manager Jobs in Peru, IN (NOW HIRING)

Dungarvin

Area Manager - DD/IDD Services

Kokomo, IN · On-site

$58K/yr

Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.

Dungarvin

Area Manager - DD/IDD Services

Kokomo, IN · On-site

Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.

Compass Group

Environmental Services Manager

Marion, IN · On-site

$46K - $50K/yr

Eligible for annual bonus Job Summary As an Environmental Services Operations Manager, you are ... customer/client contact required * Demonstrated progressive growth in the field of health care ...

Compass Group

Environmental Services Manager

Marion, IN · On-site

$46K - $50K/yr

Eligible for annual bonus Job Summary As an Environmental Services Operations Manager, you are ... customer/client contact required * Demonstrated progressive growth in the field of health care ...

WalkerHughes

Personal Lines Account Manager

Tipton, IN

$42K - $58K/yr

Key Responsibilities Account Management & Client Service * Independently manage and service a personal lines book of business * Respond to client inquiries regarding policy changes, billing, coverage ...

WalkerHughes

Personal Lines Account Manager

Tipton, IN · On-site

$42K - $58K/yr

Key Responsibilities Account Management & Client Service * Independently manage and service a personal lines book of business * Respond to client inquiries regarding policy changes, billing, coverage ...

Women of Valor in Training

Client Mentor

Warsaw, IN · On-site

Someone who would fit this role has a background in serving the marginalized through therapeutic services, social work, pastoral care, or humanitarian roles. Mentors approach client's with empathy ...

next page

Showing results 1-20

All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Peru, IN

Client Services Manager information

See Peru, IN salary details

$32.3K

$64.9K

$117.7K

How much do client services manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for client services manager in Peru, IN is $64,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $76,600.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What job categories do people searching Client Services Manager jobs in Peru, IN look for?

The top searched job categories for Client Services Manager jobs in Peru, IN are:

What cities near Peru, IN are hiring for Client Services Manager jobs?

Cities near Peru, IN with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Peru, IN as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,927 per year, or $31.2 per hour.

Area Manager - DD/IDD Services

Kokomo, IN • On-site

Dungarvin
Individual, Family and Community Social Assistance • 5 - 10K employees

6.5

Company rating: 6.5 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

79th of 244 rated social care providers

People enjoy working here

Recommended by students

Paid breaks

Learn more about Dungarvinexternal

$58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Company Description
Who We Are:
At Dungarvin, we are more than a provider of support services, we're a mission-driven team rooted in respect, response, and choice. Since 1976, we've been dedicated to meeting people where they are and providing person-centered supports that allow individuals to live as independently as possible. We support individuals with intellectual and developmental disabilities, behavioral health needs, complex medical needs, and children and families across the country.
With services nationwide, our team is united by a shared commitment to making a real difference-one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone's life.
Join our nationwide family and let us help you achieve your unique goals and dreams.
What We Offer:
  • Compensation: $58,900 annually
  • Work Schedule: Monday through Friday with on-call responsibilities as needed to support operational needs and program coverage 401(k) plan with up to 3% employer match after one year of service
  • Medical, dental, vision, life insurance, supplemental insurance, disability coverage, FSA, and HSA options for eligible employees
  • Pet Insurance available
  • PTO for eligible employees with PTO donation options
  • Paid training, onboarding, and ongoing professional development opportunities
  • Employee Assistance Program and access to Tapcheck
  • National Brand Discounts and Employee Referral Program
  • Dungarvin's multi-state footprint allows internal job mobility nationwide

Job Description
What You Get to Do:
The Area Manager oversees multiple residential homes and staff teams within an assigned region, providing leadership, operational oversight, and program support to ensure high-quality, person-centered services and compliance with state, licensing, and Medicaid requirements.
This role focuses on team leadership, staff development, program operations, compliance oversight, and problem-solving. The Area Manager partners with staff, leadership, individuals served, families, and community stakeholders to maintain smooth operations, support employee accountability, and ensure consistent, compliant care across all programs.
The Area Manager also plays a critical role in maintaining operational stability, addressing program concerns, and supporting individuals in making meaningful choices within community-based residential settings.
Responsibilities:
  • Program Leadership & Team Development: Supervise, coach, and support employees across assigned residential programs while promoting accountability, teamwork, professional development, and high-quality service delivery. Support hiring, onboarding, scheduling, training, and ongoing staff development initiatives across assigned programs.
  • Program Operations & Compliance: Oversee daily operations of multiple homes and programs to ensure services remain person-centered, compliant, and aligned with organizational standards, policies, licensing requirements, Medicaid Waiver regulations, and certification standards. Maintain readiness for audits, inspections, and licensing reviews.
  • Participant & Family Support: Promote individual choice, independence, and person-centered planning while assisting with operational, staffing, participant, and family concerns in a positive and professional manner.
  • Operational Performance & On-Call Support: Monitor staffing trends, program performance, operational needs, and fiscal responsibilities in partnership with leadership teams while participating in on-call rotation and responding to emergencies or operational concerns as needed.

Qualifications
What Makes You a Great Fit:
Must Have:
  • Education: Bachelor's degree in Human Services or a related field required, including Psychology, Counseling, Sociology, Allied Health, or Human Services.
  • Experience: 2-3+ years of experience supporting individuals with intellectual and developmental disabilities, long-term care, or community-based services, including prior supervisory or management experience within residential or human services settings.
  • Program Knowledge: Understanding of person-centered supports, compliance standards, and Medicaid/CIH Waivers or HCBS services preferred.
  • Technical Skills: Proficiency with Microsoft Office programs and the ability to adapt to new technology platforms.
  • Licensure & Transportation: Valid driver's license with a driving record that meets agency insurance requirements.

Nice to Have:
  • Industry Expertise: Experience supporting multi-site residential or community-based programs.
  • Leadership Development: Experience with staff development, training coordination, or leadership mentoring.
  • Operational Insight: Data-driven performance management experience.
  • Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.

Additional Information
We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.
8/21
#DINFLMJ
Dungarvin logo

About Dungarvin

Sourced by ZipRecruiter

Industry

Individual, family and community social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Mendota Heights, MN, US

Year founded

1976

Social media

Facebook

View All Dungarvin Jobs

What Dungarvin employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply