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Insurance Client Services Jobs in Indiana (NOW HIRING)

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Insurance Client Services information

What is the difference between Insurance Client Services vs Insurance Claims Specialist?

AspectInsurance Client ServicesInsurance Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance licensesHigh school diploma; licensing often required
Work EnvironmentOffice setting, customer service focusOffice or claims processing centers, detailed work
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance companies, third-party administrators
Common Search & ComparisonCustomer support, policy assistanceClaims processing, claim resolution

Insurance Client Services and Insurance Claims Specialists both work within the insurance industry, but their roles differ. Client Services focuses on assisting policyholders with inquiries, policy management, and customer support. Claims Specialists handle the processing and resolution of insurance claims, often requiring more detailed claim knowledge. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are popular job titles related to Insurance Client Services jobs in Indiana?

For Insurance Client Services jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Insurance Client Services jobs in Indiana look for?

The top searched job categories for Insurance Client Services jobs in Indiana are:

What cities in Indiana are hiring for Insurance Client Services jobs?

Cities in Indiana with the most Insurance Client Services job openings:

Insurance Client Services jobs near you
Infographic showing various Insurance Client Services job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Commercial Insurance Client Service Manager

Indianapolis, IN • On-site

Higginbotham Insurance Agency
See more jobs at Higginbotham Insurance Agencyexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Position Summary:  The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations.

Supervisory Responsibilities: None

Essential Tasks:

  • Prepare endorsement requests to send to insurance carriers
  • Follow-up on receipt of endorsements to existing policies
  • Processing endorsements, including invoicing and delivery to client
  • Processing of audits, including verification of rates, exposures, and prior premiums
  • Handling/processing of cancellations and billing issues
  • Communication with staff and clients as needed to gather needed information for changes to policies
  • Knowledge of and adherence to, agency procedures
  • Provide technical support to Marketing Executives and Producers as needed
  • Establish and maintain relationships with both internal and external clients

Core Competencies:

  • Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
  • Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
  • Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
  • Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
  • Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
  • Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
  • Dependability: Acknowledgment of the importance of being present and punctual.
  • Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
  • Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
  • Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

    Experience and Education:

    • 2 years of experience in property and casualty servicing required

    Licensing and Credentials:

    • Active General Lines or Property & Casualty License required
    • CISR and/or CIC preferred

    Systems:

    • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
    • Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

    Physical Requirements:

    • Ability to lift 25 pounds
    • Repeated use of sight to read documents and computer screens
    • Repeated use of hearing and speech to communicate on telephone and in person
    • Repetitive hand movements, such as keyboarding, writing, 10-key
    • Walking, bending, sitting, reaching and stretching in all directions

    Benefits & Compensation: 

    • Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. 
    • Employee Wellness Program 
    • Company paid holidays, plus PTO 

    Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham.  Please do not contact or send unsolicited potential placements to our team members.

    *Applications will be accepted until the position is filled 

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