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Insurance Client Services Jobs in Indiana (NOW HIRING)

Selerix

$16.25 - $21.50/hr

Job Title: Client Services Specialist Department: Shared Services Reports To: Shared Services ... Medical, Dental and Vision insurance * 4 weeks paid time off (PTO) * 9 paid holidays * Tuition ...

Selerix

Client Services Specialist

Indianapolis, IN · On-site

$16.25 - $21.50/hr

Client Services Specialist The Client Services Specialist is the foundational role in the Shared ... Medical, Dental and Vision insurance * 4 weeks paid time off (PTO) * 9 paid holidays * Tuition ...

Everence

Client Services Representative

Goshen, IN · On-site

$14.25 - $19.25/hr

Acquire and maintain a strong working knowledge of all Everence investment and insurance products ... Prepare applications and service request forms using an automated forms system (LaserApp, DocuPace)

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Insurance Client Services information

What is the difference between Insurance Client Services vs Insurance Claims Specialist?

AspectInsurance Client ServicesInsurance Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance licensesHigh school diploma; licensing often required
Work EnvironmentOffice setting, customer service focusOffice or claims processing centers, detailed work
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance companies, third-party administrators
Common Search & ComparisonCustomer support, policy assistanceClaims processing, claim resolution

Insurance Client Services and Insurance Claims Specialists both work within the insurance industry, but their roles differ. Client Services focuses on assisting policyholders with inquiries, policy management, and customer support. Claims Specialists handle the processing and resolution of insurance claims, often requiring more detailed claim knowledge. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are popular job titles related to Insurance Client Services jobs in Indiana?

For Insurance Client Services jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Insurance Client Services jobs in Indiana look for?

The top searched job categories for Insurance Client Services jobs in Indiana are:

What cities in Indiana are hiring for Insurance Client Services jobs?

Cities in Indiana with the most Insurance Client Services job openings:

Insurance Client Services jobs near you
Infographic showing various Insurance Client Services job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Client Services Specialist

Selerix

On-site, Remote

$16.25 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Job Title: Client Services Specialist
Department: Shared Services
Reports To: Shared Services Manager
Location: Any Selerix location
Job Summary
The Client Services Specialist is the foundational role in the Shared Services function - responsible for executing routine, well-defined tasks that support the delivery of a seamless client experience across Selerix. This role exists to create capacity for System Configuration analysts, Client Success Managers, Data Services specialists, and others to focus on work that requires their deeper expertise.
This role is the primary entry point into the Selerix Client Success organization. Team members who excel here develop broad platform familiarity and operational discipline that prepares them to move into specialized roles across the organization over time.
Key Responsibilities
  • Complete assigned Shared Services tasks accurately and within defined SLA by following documented processes step by step, ensuring the submitting team can depend on consistent, error-free output.
  • Identify and communicate ticket ambiguity before starting work, asking clear, specific questions that resolve scope uncertainty without requiring back-and-forth escalation.
  • Escalate tasks that fall outside defined Shared Services scope promptly and with sufficient context, so the submitting team can redirect efficiently without delay.
  • Document completed work in a way that supports quality review, providing a clear record of what was done and flagging anything that appeared inconsistent or unclear in the source material.
  • Follow defined processes without shortcuts or improvisation, flagging process documentation gaps when a step doesn't match actual system behavior.
  • Build working familiarity with the Selerix platform across assigned task types, developing broad knowledge that prepares team members for specialized roles over time.
  • Participate in training for new task types as they transfer into Shared Services scope.
  • Share learnings about task types, platform behavior, and common errors with teammates.

Qualifications
  • 0-2 years of professional experience in an administrative, operations, or data entry role.
  • Experience working in a structured process environment with defined procedures and quality standards preferred.
  • Experience with benefits administration platforms or HR technology a plus but not required.
  • Strong attention to detail, with the ability to follow multi-step processes accurately and catch errors in source material.
  • Clear written communication and the ability to ask specific, useful questions when information is incomplete.
  • Comfort with technology and the ability to learn new platforms and systems quickly.
  • Familiarity with ticketing or project management systems (Monday.com, Jira, Zendesk, or similar) a plus.
  • Prior experience in a call center, shared services, or business process outsourcing environment a plus.
  • Associate's or bachelor's degree preferred, or equivalent professional experience.

Must be eligible for US employment
We offer the following benefits:
  • Medical, Dental and Vision insurance
  • 4 weeks paid time off (PTO)
  • 9 paid holidays
  • Tuition Reimbursement
  • 401K (with match)
  • Basic Life
  • Long-Term Disability

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