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Insurance Client Services Jobs in Indiana (NOW HIRING)

EVERENCE SERVICES,

Client Services Representative

Goshen, IN · On-site

$14.25 - $19.25/hr

Acquire and maintain a strong working knowledge of all Everence investment and insurance products ... Prepare applications and service request forms using an automated forms system (LaserApp, DocuPace)

EVERENCE SERVICES,

Client Services Representative

Goshen, IN · On-site

$14.25 - $19.50/hr

Acquire and maintain a strong working knowledge of all Everence investment and insurance products ... Prepare applications and service request forms using an automated forms system (LaserApp, DocuPace)

NVA

Client Services Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

Dental insurance * Employee assistance program * Employee discount * Health insurance * Health ... A Client Services Representative focuses on client service and communication. He or she is the ...

NVA

Client Services Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

Dental insurance * Employee assistance program * Employee discount * Health insurance * Health ... A Client Services Representative focuses on client service and communication. He or she is the ...

Radial Inc.

Client Services Representative

Avon, IN · On-site

$52K - $89K/yr

Client Services Representative Job Number: JO-2609-11374 Location (City, State): Avon, IN Employee ... Competitive benefits package including medical, dental, vision, paid life insurance and disability ...

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Insurance Client Services information

What is the difference between Insurance Client Services vs Insurance Claims Specialist?

AspectInsurance Client ServicesInsurance Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance licensesHigh school diploma; licensing often required
Work EnvironmentOffice setting, customer service focusOffice or claims processing centers, detailed work
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance companies, third-party administrators
Common Search & ComparisonCustomer support, policy assistanceClaims processing, claim resolution

Insurance Client Services and Insurance Claims Specialists both work within the insurance industry, but their roles differ. Client Services focuses on assisting policyholders with inquiries, policy management, and customer support. Claims Specialists handle the processing and resolution of insurance claims, often requiring more detailed claim knowledge. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are popular job titles related to Insurance Client Services jobs in Indiana?

For Insurance Client Services jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Insurance Client Services jobs in Indiana look for?

The top searched job categories for Insurance Client Services jobs in Indiana are:

What cities in Indiana are hiring for Insurance Client Services jobs?

Cities in Indiana with the most Insurance Client Services job openings:

Insurance Client Services jobs near you
Infographic showing various Insurance Client Services job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Client Service Manager - Real Estate Insurance

Indianapolis, IN • On-site

Hylant
Insurance Services • 501 - 1,000 employees
Learn more about Hylantexternal

Full-time

Re-posted 24 days ago

Hylant rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

The Opportunity:
Responsible for external support to clients for an assigned book of business, ensuring service levels produce a positive experience for clients resulting in client retention while building long term relationships with our clients. The target book of business for a Client Service Manager is $750,000-1.5MM in revenue in the mid to large market commercial space.
In This Role You Will Execute On:
  • Serve as the lead service contact to clients for assigned book of business. This includes oversight of all client service needs and ensuring support team engagement including responsiveness, deadlines and escalation needs.
  • Manage client renewal process ensuring all necessary activities are completed and meet appropriate timing and quality standards.
  • In collaboration with sales staff, direct onboarding of new clients ensuring client files and agency management system information is thorough and accurate.
  • Maintain a 96% or higher client retention ratio while also consistently working to pursue opportunities for growth within the existing book of business.
  • Maintain and enhance relationships with clients, carrier partners, vendors, internal teams and other stakeholders to strengthen relationships with the Hylant team and promote long term partnerships.
  • Support business growth through account rounding efforts; assess business and human capital to identify risks or gaps in coverage; identify, design, communicate and implement cost effective Property and Casualty solutions to cover risk appropriately. This includes pre-qualifying, reviewing, identifying, and procuring coverages along with focus on gathering business intelligence and managing risk assessment.
  • Lead Client Engagement Strategy (CES) for assigned clients providing oversight and driving client engagement at a "best practice" level.
  • Serve as a back-up at all support levels as needed.
  • Maintain and grow insurance knowledge through education opportunities and pursuit of designation(s) as appropriate.
  • Perform other duties and special projects as assigned.

In This Role You Will Need:
  • Bachelor's degree business, insurance, risk management, or similar field of study. Equivalent combination of education and work experience may be considered.
  • Three (3) or more years of insurance client service experience.
  • Active Property & Casualty License
  • Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)
  • CIC or CRM Designation encouraged
  • Excellent attention to detail, oral and written communication skills
  • Ability to work well in a team environment.

Why Hylant?
Since 1935, Hylant has been a family-owned insurance brokerage built on relationships, trust, and a people-first mindset. We believe great work is rooted in understanding people - our clients, our communities, and each other - and delivering thoughtful solutions that rise above the expected.
Anything But Typical. Everything for You. isn't just a message; it's how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you're more than an employee, you're part of a team that treats one another like family and works together to make a meaningful impact.

What Hylant employees say

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