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Insurance Client Services Jobs in Indiana (NOW HIRING)

Crossroads Bank

Client Services Representative

Wabash, IN · On-site

$14.75 - $20.25/hr

Strong customer service and interpersonal skills with the ability to build and maintain client ... Knowledge of insurance products and experience in needs-based sales. Basic proficiency in general ...

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Insurance Client Services information

What is the difference between Insurance Client Services vs Insurance Claims Specialist?

AspectInsurance Client ServicesInsurance Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance licensesHigh school diploma; licensing often required
Work EnvironmentOffice setting, customer service focusOffice or claims processing centers, detailed work
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance companies, third-party administrators
Common Search & ComparisonCustomer support, policy assistanceClaims processing, claim resolution

Insurance Client Services and Insurance Claims Specialists both work within the insurance industry, but their roles differ. Client Services focuses on assisting policyholders with inquiries, policy management, and customer support. Claims Specialists handle the processing and resolution of insurance claims, often requiring more detailed claim knowledge. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are popular job titles related to Insurance Client Services jobs in Indiana? For Insurance Client Services jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Insurance Client Services jobs in Indiana look for? The top searched job categories for Insurance Client Services jobs in Indiana are:
What cities in Indiana are hiring for Insurance Client Services jobs? Cities in Indiana with the most Insurance Client Services job openings:
Insurance Client Services jobs near you
Infographic showing various Insurance Client Services job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.
Client Services Representative

Client Services Representative

Crossroads Bank

Wabash, IN • On-site

$14.75 - $20.25/hr

Full-time

Posted 9 days ago

Job description

Description
Provided customer service by assisting clients with payments, policy changes, and new home and auto quotes using Excel for data tracking and accuracy. Analyzed client needs, current coverage, and long-term goals to calculate premiums and recommend financial strategies. Managed underwriting documentation, maintained records, and built client relationships while supporting continuous improvement and professional development. Maintain a sufficient understanding of and adhere to regulatory compliance as applicable, including BSA/OFAC
Requirements
Skills and Qualifications:
Strong customer service and interpersonal skills with the ability to build and maintain client relationships. Knowledge of insurance products and experience in needs-based sales. Basic proficiency in general math, basic accounting, and statistical analysis. Highly organized, dependable, and experienced in office operations. Skilled in Microsoft Excel, Word, and Office applications. Must obtain and maintain a Property & Casualty license.
Physical Requirements:
Ability to lift and/or carry up to 25 lbs (e.g., banker boxes) as needed. Capable of sitting or standing for extended periods. Adept hand and finger dexterity for operating a computer keyboard and mouse.

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