Work you'll do As a Tax Delivery Manager in our Global Employer Services - Individual Client Services group, you will * Own end-to-end delivery for a portfolio of High Net Worth (HNW) individual ...
Work you'll do As a Tax Delivery Manager in our Global Employer Services - Individual Client Services group, you will * Own end-to-end delivery for a portfolio of High Net Worth (HNW) individual ...
The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition ... Client Relationship: Maintain effective client and customer rapport for mutually beneficial ...
The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition ... Client Relationship: Maintain effective client and customer rapport for mutually beneficial ...
Waiver Services Manager
Boonville, IN · On-site
Ensure team has systems in place to monitor client outcomes, quality of services, required ... Case Management * Coordinate activities to ensure that housing, community access, medical, and ...
Quick apply
Waiver Services Manager
Boonville, IN · On-site
Ensure team has systems in place to monitor client outcomes, quality of services, required ... Case Management * Coordinate activities to ensure that housing, community access, medical, and ...
Patient Services Manager
IN · On-site
Client Relationship: • Maintain effective client and customer rapport for mutually beneficial ... service experience and some management experience is preferred. • High school diploma or ...
Patient Services Manager
IN · On-site
Client Relationship: • Maintain effective client and customer rapport for mutually beneficial ... service experience and some management experience is preferred. • High school diploma or ...
Data-driven performance management experience * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards ...
Data-driven performance management experience * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards ...
Data-driven performance management experience * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards ...
Quick apply
Data-driven performance management experience * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards ...
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Quick apply
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Quick apply
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Area Manager - DD/IDD Services
Indianapolis, IN · On-site
$58K/yr
Data-driven performance management experience * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards ...
Area Manager - DD/IDD Services
Indianapolis, IN · On-site
$58K/yr
Data-driven performance management experience * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards ...
Data-driven performance management experience * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards ...
Quick apply
Data-driven performance management experience * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards ...
Area Manager - DD/IDD Services
New Castle, IN · On-site
$58K/yr
Data-driven performance management experience * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards ...
Area Manager - DD/IDD Services
New Castle, IN · On-site
$58K/yr
Data-driven performance management experience * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards ...
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Patient Services Manager
Indianapolis, IN · On-site
Client Relationship: • Maintain effective client and customer rapport for mutually beneficial ... service experience and some management experience is preferred. • High school diploma or ...
Patient Services Manager
Indianapolis, IN · On-site
Client Relationship: • Maintain effective client and customer rapport for mutually beneficial ... service experience and some management experience is preferred. • High school diploma or ...
Area Manager - DD/IDD Services
Kokomo, IN · On-site
$58K/yr
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Area Manager - DD/IDD Services
Kokomo, IN · On-site
$58K/yr
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Quick apply
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Area Manager - DD/IDD Services
Zionsville, IN · On-site
$58K/yr
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Area Manager - DD/IDD Services
Zionsville, IN · On-site
$58K/yr
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Area Manager - DD/IDD Services
Crawfordsville, IN · On-site
$58K/yr
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Area Manager - DD/IDD Services
Crawfordsville, IN · On-site
$58K/yr
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Quick apply
Data-driven performance management experience. * Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.
Client Services Manager information
See Indiana salary details
$33.3K - $41.3K
14% of jobs
$47.6K is the 25th percentile. Wages below this are outliers.
$41.3K - $49.3K
15% of jobs
$49.3K - $57.3K
15% of jobs
The median wage is $60.8K / yr.
$57.3K - $65.3K
17% of jobs
$65.3K - $73.3K
14% of jobs
$75.1K is the 75th percentile. Wages above this are outliers.
$73.3K - $81.3K
9% of jobs
$81.3K - $89.3K
6% of jobs
$89.3K - $97.3K
5% of jobs
$97.3K - $105.3K
2% of jobs
$105.3K - $113.3K
2% of jobs
$113.3K - $121.3K
2% of jobs
$33.3K
$66.9K
$121.3K
How much do client services manager jobs pay per year?
As of Jul 15, 2026, the average yearly pay for client services manager in Indiana is $66,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $79,000.00 per year, depending on experience, location, and employer.
What is the highest paying job in customer service?
The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.
What are the salary expectations for customer service managers?
Customer Service Managers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.
What is the role of a client service manager?
A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.
What is the difference between Client Services Manager vs Account Executive?
| Aspect | Client Services Manager | Account Executive |
|---|---|---|
| Primary Role | Oversees client relationships, ensures satisfaction, manages service delivery | Generates new business, manages client accounts, closes sales |
| Required Skills | Customer service, communication, project management | Sales, negotiation, relationship building |
| Work Environment | Client-facing, service-oriented, team collaboration | Sales-focused, client meetings, prospecting |
| Common Certifications | Customer service certifications, CRM training | Sales certifications, CRM training |
The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.
What does a Client Services Manager do?
A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.
What are some common challenges faced by Client Services Managers, and how can they be addressed?
Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.
What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?
To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.
Is a client service manager a good career?
A client services manager is a valuable role that involves overseeing client relationships, ensuring customer satisfaction, and coordinating with internal teams. It typically requires strong communication, problem-solving skills, and experience in customer service or sales. The career offers opportunities for advancement into senior management and can be stable with demand across various industries.
What Is a Client Services Manager?
A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.
More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Indiana? The most popular types of Client Services jobs in Indiana are:
What are popular job titles related to Client Services Manager jobs in Indiana? For Client Services Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Indiana look for? The top searched job categories for Client Services Manager jobs in Indiana are:
What cities in Indiana are hiring for Client Services Manager jobs? Cities in Indiana with the most Client Services Manager job openings:
Other
Re-posted 5 days ago
Deloitte rating
8.1
Based on 90 frontline employees who took The Breakroom Quiz
60th of 148 rated financial services
Job description
Are you a delivery-focused tax leader who thrives on individual tax compliance? Do you bring strong risk and quality controls, operational rigor, and the ability to interact with clients on their personal tax matters? If so, this Tax Delivery Manager role in Global Employer Services (GES) Delivery may be a great fit.
Recruiting for this role will end on May 31, 2027.
Work you'll do
As a Tax Delivery Manager in our Global Employer Services - Individual Client Services group, you will
- Own end-to-end delivery for a portfolio of High Net Worth (HNW) individual compliance engagements (planning through post-filing).
- Drive workflow, capacity, and management (intake, prioritization, peak-period execution) to meet deadlines.
- Execute and monitor quality and risk controls, ensuring adherence to firm standards and regulatory requirements.
- Lead and collaborate with delivery teams to deliver excellent client service to our clients.
- Partner with engagement leadership on scope/change control, issue escalation, and delivery communications (status, milestones, risks/issues), including return review/signing oversight.
The Team
At Deloitte Tax LLP, our Global Employer Services tax professionals, assist our clients in managing individual income tax obligations including reviewing and signing income tax returns. In addition to managing compliance, the practice consults with clients to minimize tax obligations using effective tax planning. Learn more about Deloitte Tax Global Employer Services.
Qualifications
Required
- Bachelor's Degree in Accounting, Finance, Business Administration or other relevant degree
- 5+ years of experience in personal income tax and compliance- specifically High Net Worth tax compliance and planning
- Ability to travel up to 5% for occasional in-person meetings or training
- Limited immigration sponsorship may be available
- One of the following active accreditations obtained:
- Licensed CPA in state of practice/primary office if eligible to sit for the CPA
- If not CPA eligible:
- Licensed Attorney
- Enrolled Agent
Preferred
- Proven delivery leadership: manage teams, allocate work, prioritize across competing deadlines, and drive results in a fast-paced model.
- Strong engagement/project management skills (planning, workflow coordination, issue escalation) across large, complex engagements.
- Quality-first, deadline-driven approach with strong attention to detail and consistency in execution.
- Effective client-facing communication (written, verbal, presentation) to run delivery status, align expectations, and support scope discussions.
- Strong analytical and reporting capabilities with tools such as Excel and PowerPoint (dashboarding tools like QlikView/Tableau a plus); global/cross-cultural experience preferred.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,375 to $215,375.
Qualifications:
Are you a delivery-focused tax leader who thrives on individual tax compliance? Do you bring strong risk and quality controls, operational rigor, and the ability to interact with clients on their personal tax matters? If so, this Tax Delivery Manager role in Global Employer Services (GES) Delivery may be a great fit.
Recruiting for this role will end on May 31, 2027.
Work you'll do
As a Tax Delivery Manager in our Global Employer Services - Individual Client Services group, you will
- Own end-to-end delivery for a portfolio of High Net Worth (HNW) individual compliance engagements (planning through post-filing).
- Drive workflow, capacity, and management (intake, prioritization, peak-period execution) to meet deadlines.
- Execute and monitor quality and risk controls, ensuring adherence to firm standards and regulatory requirements.
- Lead and collaborate with delivery teams to deliver excellent client service to our clients.
- Partner with engagement leadership on scope/change control, issue escalation, and delivery communications (status, milestones, risks/issues), including return review/signing oversight.
The Team
At Deloitte Tax LLP, our Global Employer Services tax professionals, assist our clients in managing individual income tax obligations including reviewing and signing income tax returns. In addition to managing compliance, the practice consults with clients to minimize tax obligations using effective tax planning. Learn more about Deloitte Tax Global Employer Services.
Qualifications
Required
- Bachelor's Degree in Accounting, Finance, Business Administration or other relevant degree
- 5+ years of experience in personal income tax and compliance- specifically High Net Worth tax compliance and planning
- Ability to travel up to 5% for occasional in-person meetings or training
- Limited immigration sponsorship may be available
- One of the following active accreditations obtained:
- Licensed CPA in state of practice/primary office if eligible to sit for the CPA
- If not CPA eligible:
- Licensed Attorney
- Enrolled Agent
Preferred
- Proven delivery leadership: manage teams, allocate work, prioritize across competing deadlines, and drive results in a fast-paced model.
- Strong engagement/project management skills (planning, workflow coordination, issue escalation) across large, complex engagements.
- Quality-first, deadline-driven approach with strong attention to detail and consistency in execution.
- Effective client-facing communication (written, verbal, presentation) to run delivery status, align expectations, and support scope discussions.
- Strong analytical and reporting capabilities with tools such as Excel and PowerPoint (dashboarding tools like QlikView/Tableau a plus); global/cross-cultural experience preferred.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,375 to $215,375.
Education:Bachelor's DegreeEmployment Type: