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Technical Onboarding Manager Jobs in Indiana (NOW HIRING)

Sr. Buyer

Greenwood, IN ยท On-site

$75K - $80K/yr

Control daily purchasing activities and manage price deviations. * Attend PIM meetings, escalate risks and issues as required. * Lead the technical onboarding of suppliers into digital platforms.

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Greenwood, IN ยท On-site

$75K - $80K/yr

Control daily purchasing activities and manage price deviations. * Attend PIM meetings, escalate risks and issues as required. * Lead the technical onboarding of suppliers into digital platforms.

Sr. Buyer

Greenwood, IN ยท Hybrid

$75K - $80K/yr

Control daily purchasing activities and manage price deviations. * Attend PIM meetings, escalate risks and issues as required. * Lead the technical onboarding of suppliers into digital platforms.

Engineer & Technical Analyst

Crane, IN ยท On-site

$65K - $80K/yr

Ability to interface with team members, technical leads and Project Managers * Ability to work ... Good verbal (English) communication skills After onboarding you will be required to: * Obtain and ...

IT Technical Lead

Carmel, IN ยท On-site

$48K - $58K/yr

... management and repair.) * Schedule and participate in on-call rotation, event support, and after-hours support. * Support onboarding and technical needs of seasonal staff during summer months.

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Technical Onboarding Manager information

What does a Technical Onboarding Manager do?

A Technical Onboarding Manager is responsible for guiding new clients or employees through the process of implementing and integrating technical products or systems. They serve as the primary point of contact during the onboarding phase, ensuring that technical requirements are met and that users are trained effectively. Their duties often include coordinating with internal teams, troubleshooting issues, and providing resources or documentation to facilitate a smooth transition. The goal is to help clients or new hires become self-sufficient and confident in using the technology as quickly as possible.

What are the key skills and qualifications needed to thrive as a Technical Onboarding Manager?

To thrive as a Technical Onboarding Manager, you need strong project management abilities, in-depth technical knowledge relevant to your company's products or services, and experience in client onboarding or implementation. Familiarity with CRM platforms, onboarding software, and communication tools such as Salesforce or Jira is typically required, along with certifications like PMP or ITIL being advantageous. Outstanding interpersonal skills, problem-solving, and the ability to communicate technical concepts clearly help build trust and ensure a smooth client experience. These skills and qualities are critical for successfully guiding new clients through complex technical processes and fostering long-term satisfaction.

How does a Technical Onboarding Manager typically collaborate with cross-functional teams during the onboarding process?

A Technical Onboarding Manager frequently works closely with various departments such as Sales, Product, Engineering, and Customer Support to ensure a smooth and efficient onboarding experience for new clients or employees. They coordinate technical requirements, address integration challenges, and act as a bridge between clients and internal stakeholders to resolve issues promptly. Regular communication and collaboration are key, as the role often involves organizing meetings, providing feedback to product teams, and ensuring that onboarding timelines are met. This collaborative approach helps create a seamless transition and fosters long-term client satisfaction.

What is the difference between Technical Onboarding Manager vs Customer Success Manager?

AspectTechnical Onboarding ManagerCustomer Success Manager
Primary FocusTechnical setup and integration of new clientsCustomer retention and satisfaction
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentTechnical teams, implementation projectsCustomer support, account management
Industry UsageTech, SaaS, software companiesTech, SaaS, service industries

The Technical Onboarding Manager primarily focuses on technical setup and integration for new clients, ensuring smooth implementation of products or services. In contrast, the Customer Success Manager emphasizes maintaining ongoing customer relationships, ensuring satisfaction, and promoting retention. While both roles require strong communication skills, the Technical Onboarding Manager leans more towards technical expertise and project management, whereas the Customer Success Manager centers on customer engagement and support.

What are popular job titles related to Technical Onboarding Manager jobs in Indiana?

For Technical Onboarding Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Technical Onboarding Manager jobs in Indiana look for?

The top searched job categories for Technical Onboarding Manager jobs in Indiana are:

What cities in Indiana are hiring for Technical Onboarding Manager jobs?

Cities in Indiana with the most Technical Onboarding Manager job openings:

Onboarding Liaison - Food Processing 3rd shift

Maple Leaf Farms

Milford, IN โ€ข On-site

Full-time

Re-posted yesterday


Job description

Essential Duties
โ€ข Record process data, operational adjustments, and write and make updates to standard operating procedures (SOPs) as needed.
โ€ข Support onboarding and training activities for new team members, ensuring employees are trained in job responsibilities, safety procedures, GMPs, quality standards and company policies. This would include continuing to facilitate the Strong Start Program.
โ€ข Ensures trainers (Buddy's) are prepared to support new team members and serve as the main contact for new production employees during the onboarding and training period.
โ€ข Monitor new employee progress and provide feedback to supervisors/managers and coordinate10, 20, and 30-day check-ins around performance and assist associates and leadership as needed.
โ€ข Provide any information or feedback with operations management on any concerns, issues, changes that would impact culture, safety, production, policies or the employee/management relationship.
โ€ข Help direct employee questions and concerns to the appropriate Supervisors, Managers or departmental representatives.
โ€ข Serve as the main contact for new production employees during the onboarding and training period.
โ€ข Track onboarding milestones and maintain accurate documentation which includes training documentation and maintains and updates the new hire monitor.
โ€ข Support initiatives to improve employee retention, engagement, in supporting programs like the Golden Duck and employee appreciation events.
โ€ข Conduct and assist with orientation sessions, ensuring employees understand company values, culture, and workplace expectations.
โ€ข Perform other duties as assigned to support production and training needs that may include but not limited to laundry coverage or filling in for other liaisons.
Job Specifications
Experience working in production, training or onboarding roles is preferred. Ability to stay on task with little supervision and may require standing for extended periods, walking and learning the production positions within the plant.
Skills, Abilities, and Education
Education:
High school diploma or GED is preferred. Additional technical training or coursework related to manufacturing, industrial processes, or production operations is preferred.
Experience:
One (1) to three (3) years of experience in a manufacturing, food processing, or production environment preferred.
Technology:
Working knowledge of production equipment, manufacturing systems, and standard computer applications preferred or the ability to learn.
Language:
Must be able to read, write, and communicate effectively in English. Bi-lingual skills preferred but not mandatory (Spanish, French, Creole, or Burmese preferred but not required)
Skills & Abilities:
Working knowledge of manufacturing, processing, and machine operation principles.
Ability to write, read, interpret, and follow SOPs, technical documentation, and production schedules.
Strong problem-solving and analytical skills.
Excellent communication and teamwork abilities.
Strong attention to detail and commitment to product quality and safety.
Ability to work effectively in a fast-paced production environment.
Ability to adjust from working independently with little or no supervision or in a team environment.
Working Climate
โ€ข Position is a hybrid between office and Production environment.
โ€ข Temperature & Conditions: Work is typically performed in cold, refrigerated areas (35-45ยฐF / 1-7ยฐC) to maintain product safety and freshness. Some areas may be wet, humid, or damp due to cleaning and sanitation processes.
โ€ข Noise Level: The plant can be moderately to very noisy, with constant operation of machinery, conveyors, and equipment. Hearing protection may be required in certain areas and other required PPE.
โ€ข Physical Demands: Employees may stand for long periods, perform repetitive hand or arm movements, and handle poultry products weighing up to 10-50 lbs. depending on the task.
โ€ข Protective Equipment: Personal protective equipment (PPE) such as gloves, smocks, aprons, hairnets, earplugs, and safety footwear is required.
โ€ข Sanitation & Cleanliness: Strict hygiene and food safety standards are maintained. Frequent handwashing and adherence to biosecurity and USDA guidelines are required along with applicable company policies.
โ€ข Employees may be exposed to raw poultry, strong cleaning chemicals (with proper training and PPE), and varying odors.
โ€ข Team Environment: Work is often performed in close proximity to others on the production line, requiring teamwork, cooperation, and adherence to safety rules.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Maple Leaf Farms logo

About Maple Leaf Farms

Sourced by ZipRecruiter

Maple Leaf Farms, headquartered in Leesburg, IN, US, is a leading company in the food industry, specifically poultry farming. They are best known for their focus on sustainable duck production offering high-quality duck meat and products like whole ducks, duck breasts, duck legs and wings, duck sausages and more. The company was founded by Donald Wentzel in 1958 and has maintained family ownership since then, embodying the values of heritage, quality and innovation. Maple Leaf Farm's mission is to put duck on every menu and they have made substantial strides due to their commitment to ethical farming and product consistency. Noteworthy achievements include their attainment of SAFE Quality Food level 3 certification and their nationally recognized duckling hatching facilities, which have put them on the map as an industry leader.

Industry

Food and drink manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Leesburg, IN, US

Year founded

1958

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