As a Technical Onboarding Manager you will manage the onboarding process for new customers. You will be a technical guide and services expert for all new Mission Cloud customers. You will lead ...
As a Technical Onboarding Manager you will manage the onboarding process for new customers. You will be a technical guide and services expert for all new Mission Cloud customers. You will lead ...
As a Technical Onboarding Manager you will manage the onboarding process for new customers. You will be a technical guide and services expert for all new Mission Cloud customers. You will lead ...
As a Technical Onboarding Manager you will manage the onboarding process for new customers. You will be a technical guide and services expert for all new Mission Cloud customers. You will lead ...
As a Technical Onboarding Manager you will manage the onboarding process for new customers. You will be a technical guide and services expert for all new Mission Cloud customers. You will lead ...
As a Technical Onboarding Manager you will manage the onboarding process for new customers. You will be a technical guide and services expert for all new Mission Cloud customers. You will lead ...
As a Merchant Onboarding Manager at Swap, you will guide merchants through the full implementation journey - from technical discovery and solution design through configuration, testing, and launch.
As a Merchant Onboarding Manager at Swap, you will guide merchants through the full implementation journey - from technical discovery and solution design through configuration, testing, and launch.
Onboarding Manager
Boston, TX · On-site
This role blends consultative discovery, hands-on technical enablement, and relationship management ... The onboarding experience sets the tone for the entire customer lifecycle. In this role, you will ...
Onboarding Manager
Boston, TX · On-site
This role blends consultative discovery, hands-on technical enablement, and relationship management ... The onboarding experience sets the tone for the entire customer lifecycle. In this role, you will ...
Onboarding Manager
Boston, MA · On-site
This role blends consultative discovery, hands-on technical enablement, and relationship management ... The onboarding experience sets the tone for the entire customer lifecycle. In this role, you will ...
Onboarding Manager
Boston, MA · On-site
This role blends consultative discovery, hands-on technical enablement, and relationship management ... The onboarding experience sets the tone for the entire customer lifecycle. In this role, you will ...
Onboarding Engineer
Danvers, MA · On-site
The Onboarding Engineer collaborates closely with clients, project managers, and internal teams to ensure all technical onboarding activities are executed accurately, efficiently, and in alignment ...
Onboarding Engineer
Danvers, MA · On-site
The Onboarding Engineer collaborates closely with clients, project managers, and internal teams to ensure all technical onboarding activities are executed accurately, efficiently, and in alignment ...
The Onboarding Engineer collaborates closely with clients, project managers, and internal teams to ensure all technical onboarding activities are executed accurately, efficiently, and in alignment ...
Quick apply
The Onboarding Engineer collaborates closely with clients, project managers, and internal teams to ensure all technical onboarding activities are executed accurately, efficiently, and in alignment ...
Onboarding Manager
$70K - $80K/yr
Ability to communicate technical concepts to non-technical audiences * Client-facing experience in onboarding, implementation, or customer success * Ability to manage multiple onboarding projects ...
Onboarding Manager
$70K - $80K/yr
Ability to communicate technical concepts to non-technical audiences * Client-facing experience in onboarding, implementation, or customer success * Ability to manage multiple onboarding projects ...
Onboarding Manager
$70K - $80K/yr
Ability to communicate technical concepts to non-technical audiences * Client-facing experience in onboarding, implementation, or customer success * Ability to manage multiple onboarding projects ...
Quick apply
Onboarding Manager
$70K - $80K/yr
Ability to communicate technical concepts to non-technical audiences * Client-facing experience in onboarding, implementation, or customer success * Ability to manage multiple onboarding projects ...
As a Client Technical Onboarding Manager within the Commercial and Investment Bank Client Technical Onboarding Team, you guide clients through the technical setup and testing of receivables products.
As a Client Technical Onboarding Manager within the Commercial and Investment Bank Client Technical Onboarding Team, you guide clients through the technical setup and testing of receivables products.
As a Client Technical Onboarding Manager within the Commercial and Investment Bank Client Technical Onboarding Team, you guide clients through the technical setup and testing of receivables products.
As a Client Technical Onboarding Manager within the Commercial and Investment Bank Client Technical Onboarding Team, you guide clients through the technical setup and testing of receivables products.
Technical Implementation Manager II
Chicago, IL · On-site
$75K - $107K/yr
As a Client Technical Onboarding Manager within the Commercial and Investment Bank Client Technical Onboarding Team, you guide clients through the technical setup and testing of receivables products.
Technical Implementation Manager II
Chicago, IL · On-site
$75K - $107K/yr
As a Client Technical Onboarding Manager within the Commercial and Investment Bank Client Technical Onboarding Team, you guide clients through the technical setup and testing of receivables products.
Onboarding Manager
Charlotte, NC · On-site
$80K/yr
Partner with the Project Manager to design and execute structured onboarding plans that ensure all ... Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job related ...
Onboarding Manager
Charlotte, NC · On-site
$80K/yr
Partner with the Project Manager to design and execute structured onboarding plans that ensure all ... Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job related ...
Client Onboarding Manager
Lafayette, LA · On-site
Ensure all onboarding prerequisites are met (technical readiness, access, documentation, billing ... Set and manage customer expectations regarding scope, timelines, responsibilities, and outcomes.
Client Onboarding Manager
Lafayette, LA · On-site
Ensure all onboarding prerequisites are met (technical readiness, access, documentation, billing ... Set and manage customer expectations regarding scope, timelines, responsibilities, and outcomes.
Onboarding Manager
New York, NY · On-site
$70K - $82K/yr
Founded by two technical founders - AJ Ding (CEO) and Steve Wang (CTO) - we're based in NYC and ... The Role As an Onboarding Manager , you'll own the critical first experience our customers have ...
Onboarding Manager
New York, NY · On-site
$70K - $82K/yr
Founded by two technical founders - AJ Ding (CEO) and Steve Wang (CTO) - we're based in NYC and ... The Role As an Onboarding Manager , you'll own the critical first experience our customers have ...
Customer Onboarding Manager Are you passionate about technology and love helping people succeed ... From educating customers and troubleshooting technical challenges to guiding seamless product ...
Customer Onboarding Manager Are you passionate about technology and love helping people succeed ... From educating customers and troubleshooting technical challenges to guiding seamless product ...
Client Onboarding Manager
Lafayette, LA · On-site
Ensure all onboarding prerequisites are met (technical readiness, access, documentation, billing ... Set and manage customer expectations regarding scope, timelines, responsibilities, and outcomes.
Client Onboarding Manager
Lafayette, LA · On-site
Ensure all onboarding prerequisites are met (technical readiness, access, documentation, billing ... Set and manage customer expectations regarding scope, timelines, responsibilities, and outcomes.
Client Onboarding Manager
Lafayette, LA · On-site
Ensure all onboarding prerequisites are met (technical readiness, access, documentation, billing ... Set and manage customer expectations regarding scope, timelines, responsibilities, and outcomes.
Quick apply
Client Onboarding Manager
Lafayette, LA · On-site
Ensure all onboarding prerequisites are met (technical readiness, access, documentation, billing ... Set and manage customer expectations regarding scope, timelines, responsibilities, and outcomes.
Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job related ... Partner with the Project Manager to design and execute structured onboarding plans that ensure all ...
Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job related ... Partner with the Project Manager to design and execute structured onboarding plans that ensure all ...
Technical Onboarding Manager information
See salary details
$51K - $64K
1% of jobs
$64K - $76.9K
2% of jobs
$76.9K - $89.9K
2% of jobs
$89.9K - $102.8K
1% of jobs
$102.8K - $115.8K
9% of jobs
$120.9K is the 25th percentile. Wages below this are outliers.
$115.8K - $128.7K
26% of jobs
$128.7K - $141.7K
3% of jobs
$141.7K - $154.6K
1% of jobs
The median wage is $162.7K / yr.
$154.6K - $167.6K
9% of jobs
$167.6K - $180.5K
11% of jobs
$184.5K is the 75th percentile. Wages above this are outliers.
$180.5K - $193.5K
36% of jobs
$51K
$152.3K
$193.5K
How much do technical onboarding manager jobs pay per year?
As of Jun 9, 2026, the average yearly pay for technical onboarding manager in the United States is $152,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $181,000.00 per year, depending on experience, location, and employer.
What is the difference between Technical Onboarding Manager vs Customer Success Manager?
| Aspect | Technical Onboarding Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Technical setup and integration of new clients | Customer retention and satisfaction |
| Required Skills | Technical knowledge, project management, communication | Customer relationship management, communication, problem-solving |
| Work Environment | Technical teams, implementation projects | Customer support, account management |
| Industry Usage | Tech, SaaS, software companies | Tech, SaaS, service industries |
The Technical Onboarding Manager primarily focuses on technical setup and integration for new clients, ensuring smooth implementation of products or services. In contrast, the Customer Success Manager emphasizes maintaining ongoing customer relationships, ensuring satisfaction, and promoting retention. While both roles require strong communication skills, the Technical Onboarding Manager leans more towards technical expertise and project management, whereas the Customer Success Manager centers on customer engagement and support.
What does an onboarding manager do?
An onboarding manager oversees the process of integrating new employees into an organization, ensuring they complete necessary training, understand company policies, and become productive members of the team. They coordinate with HR, facilitate orientation sessions, and may use onboarding software to streamline the process.
How does a Technical Onboarding Manager typically collaborate with cross-functional teams during the onboarding process?
A Technical Onboarding Manager frequently works closely with various departments such as Sales, Product, Engineering, and Customer Support to ensure a smooth and efficient onboarding experience for new clients or employees. They coordinate technical requirements, address integration challenges, and act as a bridge between clients and internal stakeholders to resolve issues promptly. Regular communication and collaboration are key, as the role often involves organizing meetings, providing feedback to product teams, and ensuring that onboarding timelines are met. This collaborative approach helps create a seamless transition and fosters long-term client satisfaction.
What are the key skills and qualifications needed to thrive as a Technical Onboarding Manager, and why are they important?
To thrive as a Technical Onboarding Manager, you need strong project management abilities, in-depth technical knowledge relevant to your company's products or services, and experience in client onboarding or implementation. Familiarity with CRM platforms, onboarding software, and communication tools such as Salesforce or Jira is typically required, along with certifications like PMP or ITIL being advantageous. Outstanding interpersonal skills, problem-solving, and the ability to communicate technical concepts clearly help build trust and ensure a smooth client experience. These skills and qualities are critical for successfully guiding new clients through complex technical processes and fostering long-term satisfaction.
What does a Technical Onboarding Manager do?
A Technical Onboarding Manager is responsible for guiding new clients or employees through the process of implementing and integrating technical products or systems. They serve as the primary point of contact during the onboarding phase, ensuring that technical requirements are met and that users are trained effectively. Their duties often include coordinating with internal teams, troubleshooting issues, and providing resources or documentation to facilitate a smooth transition. The goal is to help clients or new hires become self-sufficient and confident in using the technology as quickly as possible.
More about Technical Onboarding Manager jobs
What cities are hiring for Technical Onboarding Manager jobs? Cities with the most Technical Onboarding Manager job openings:
What states have the most Technical Onboarding Manager jobs? States with the most job openings for Technical Onboarding Manager jobs include:
What job categories do people searching Technical Onboarding Manager jobs look for? The top searched job categories for Technical Onboarding Manager jobs are:
CDW rating
7.8
Based on 35 frontline employees who took The Breakroom Quiz
70th of 203 rated it services
Job description
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
As a Technical Onboarding Manager you will manage the onboarding process for new customers. You will be a technical guide and services expert for all new Mission Cloud customers. You will lead customers through the onboarding process, gather technical requirements, and project manage onboarding through completion.
This position is 100% remote.
Responsibilities- Manage the technical onboarding for all assigned new Mission Cloud customers; lead onboarding meetings, project manage the onboarding process, and act as the main contact for customers
- Understand AWS Cloud Technologies and how they are delivered through Mission Cloud
- Work across Mission Cloud teams, including Customer Success, Service Delivery, and Sales, to ensure the highest quality onboarding experience for customers
- Review customer contracts, service level agreement requirements, and deliverables, and ensure service implementation aligns with contract requirements
- Gather technical requirements from customers, including new and existing AWS account details and configurations
- Educate customers on current technologies, Mission Cloud services, and industry best practices
- Experience working in a technical Customer Support, Implementation, or Onboarding role
- Ability to work in a project management role
- Ability to work with public cloud, preferably with AWS
- Ability to communicate regularly with customers over phone or video conference and email
- Ability to work with contracts and understand service level agreements
- Ability to manage multiple customer onboarding's at one time (Example: 10+ Clients)
- Ability to work in a fast paced evolving environment
- AWS Cloud Practitioner certification (required after 1 year of employment at Mission Cloud)
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.
About CDW
Sourced by ZipRecruiter
CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare customers across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced startups to international conglomerates. With the breadth of products and services we offer, combined with the expertise of our specialists, we help solve our customers solve their IT challenges. From the teammates beside us to the leaders who guide us, we move forward together, and we always have your back. At CDW, you'll work with people who inspire you.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Vernon Hills, IL, US
Year founded
1984