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Client Relations Manager Jobs in Indiana (NOW HIRING)

Client Relations Executive

Indianapolis, IN · On-site

$73K - $99K/yr

We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles ... The Client Relations Executive is responsible for retaining and growing the overall relationship ...

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Reporting directly to the Practice Owner, this role emphasizes operational stability while managing all aspects of the facility, including financial oversight, staff leadership, and client relations.

Customer Relations Associate

Noblesville, IN · On-site

$37K - $47K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Ability to establish and maintain effective working relationships with Management, coworkers and ...

The Member Relations Champion supports the mission of the Crossroads YMCA by creating a welcoming ... Adept computer skills with CRM experience. YMCA COMPETENCIES (Team Leader): The National YMCA ...

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Client Relations Manager information

See Indiana salary details

$27.6K

$54.6K

$93.3K

How much do client relations manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for client relations manager in Indiana is $54,604.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $61,900.00 per year, depending on experience, location, and employer.

What qualifications do I need to be a Client Relationship Manager?

A Client Relationship Manager typically needs a bachelor's degree in business, marketing, or a related field. Strong communication, interpersonal, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as CRM or project management credentials can enhance qualifications.

What does a Client Relations Manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a Client Relations Manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by Client Relations Managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

Is an RM role stressful?

A Client Relations Manager role can be stressful due to managing client expectations, handling multiple accounts, and meeting deadlines. Strong communication skills and organization are essential to effectively handle the workload and reduce stress levels.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What is a client relations manager?

A client relations manager is responsible for maintaining and strengthening relationships with clients to ensure satisfaction and loyalty. They often handle communication, address concerns, and coordinate services, using skills in communication, problem-solving, and customer management tools. This role typically requires strong interpersonal skills and knowledge of the company's products or services.

How much does a client relations manager earn?

The average salary for a client relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior roles or those in large companies may earn higher salaries, and additional compensation can include bonuses and benefits.
What are the most commonly searched types of Client Relations jobs in Indiana? The most popular types of Client Relations jobs in Indiana are:
What job categories do people searching Client Relations Manager jobs in Indiana look for? The top searched job categories for Client Relations Manager jobs in Indiana are:
What cities in Indiana are hiring for Client Relations Manager jobs? Cities in Indiana with the most Client Relations Manager job openings:
Client Relations Executive

Client Relations Executive

Stars and Strikes

Indianapolis, IN • On-site

$73K - $99K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Stars and Strikes rating

5.8

Company rating: 5.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

6th of 17 rated bowling alleys


Job description

Overview

Join Diversified Maintenance! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry!

Job Description

Diversified Maintenance is hiring a Client Relations Executive.The Client Relations Executive is responsible for retaining and growing the overall relationship with the customer.  The Client Relations Executive works with both the customer and operations team ensure long term success through the delivery of quality service.

The Client Relations Executive may expect to travel 50% to 70% of their time.

RESPONSIBILITIES:

  • Target, discover, qualifying, verify, present and validate additional business opportunities
  • Develop and implement quarterly business reviews and retention strategy
  • Lead the transition of new/additional business; provide guidance to and partner with operational leaders
  • High touch with key individuals with the client
  • Develop strategy map for all strategic clients
  • Develop, strengthen, and maintain client relationships
  • Use consultative approach for solutions
  • Prepare and present client solutions
  • Manage negotiations to achieve profit objectives
  • Maintain Salesforce and adequate pipeline to reach goals
  • Develop vertical markets with additional service offerings to clients

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Minimum of five (5) years of sales and operations experience in the janitorial or facilities industry
  • Business level oral and written communication skills; ability to speak, read, and write fluently in English
  • Ability to multitask and adapt to changing environments
  • Excellent customer service skills; active listening skills
  • Experience Microsoft Excel, PowerPoint, Word
  • Leadership skills; ability to drive teams toward achieving goals

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • College degree in Business, Marketing, Project Management, or related field of study
  • Bilingual; ability to speak, read, and write in Spanish, French, or other languages
  • SalesForce or Customer Relationship Management (CRM) familiarity

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Closing

Diversified Maintenance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.

Requisition ID2026-1614397Employment Type: FULL_TIME

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