ZipRecruiter

Log In

1

Client Relations Manager Jobs in Indiana (NOW HIRING)

Crossroads YMCA

Member Relations Champion

Hammond, IN

$16/hr

The Member Relations Champion supports the mission of the Crossroads YMCA by creating a welcoming ... Adept computer skills with CRM experience. YMCA COMPETENCIES (Team Leader): The National YMCA ...

Crossroads YMCA

Member Relations Champion

Gary, IN

$16/hr

The Member Relations Champion supports the mission of the Crossroads YMCA by creating a welcoming ... Adept computer skills with CRM experience. YMCA COMPETENCIES (Team Leader): The National YMCA ...

Revive ERP

Client Advocate

Indianapolis, IN · On-site

Proven background in client relations, account management, or customer success * Natural communicator - clear, calm, and credible with both clients and internal stakeholders * Strong problem-solving ...

next page

Showing results 1-20

All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Indiana

Client Relations Manager information

See Indiana salary details

$27.6K

$54.6K

$93.3K

How much do client relations manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for client relations manager in Indiana is $54,604.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $61,900.00 per year, depending on experience, location, and employer.

What qualifications do I need to be a Client Relationship Manager?

A Client Relationship Manager typically needs a bachelor's degree in business, marketing, or a related field. Strong communication, interpersonal, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as CRM or project management credentials can enhance qualifications.

What does a Client Relations Manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a Client Relations Manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by Client Relations Managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

Is an RM role stressful?

A Client Relations Manager role can be stressful due to managing client expectations, handling multiple accounts, and meeting deadlines. Strong communication skills and organization are essential to effectively handle the workload and reduce stress levels.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What is a client relations manager?

A client relations manager is responsible for maintaining and strengthening relationships with clients to ensure satisfaction and loyalty. They often handle communication, address concerns, and coordinate services, using skills in communication, problem-solving, and customer management tools. This role typically requires strong interpersonal skills and knowledge of the company's products or services.

How much does a client relations manager earn?

The average salary for a client relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior roles or those in large companies may earn higher salaries, and additional compensation can include bonuses and benefits.
What are the most commonly searched types of Client Relations jobs in Indiana? The most popular types of Client Relations jobs in Indiana are:
What job categories do people searching Client Relations Manager jobs in Indiana look for? The top searched job categories for Client Relations Manager jobs in Indiana are:
What cities in Indiana are hiring for Client Relations Manager jobs? Cities in Indiana with the most Client Relations Manager job openings:
Client Relations Manager jobs near you
Member Relations Champion

Member Relations Champion

Crossroads YMCA

Hammond, IN

$16/hr

Part-time

Posted 25 days ago

Job description

Pay starts at $16.00 per hour and up based on experience

Join the Membership team at the Hammond YMCA — Built on Hospitality, Wellness, and Community. Must have weekend and some weekday availability.

POSITION SUMMARY: The Member Relations Champion supports the mission of the Crossroads YMCA by creating a welcoming, safe, and engaging environment for all members, guests, and staff. This role combines front-line member service excellence with peer leadership responsibilities to support departmental operations, drive member satisfaction, and strengthen community through meaningful relationships. The Champion serves as a role model for legendary customer service, supports staff development, and contributes to membership growth and retention efforts.

ESSENTIAL FUNCTIONS: 
  1. Effectively model and communicate the mission, vision, and values of the Crossroads YMCA.
  2. Greet, engage, and assist all members, guests, and staff with a positive, relationship-focused approach.
  3. Deliver exceptional service while handling check-ins, membership inquiries, account alerts, and facility tours.
  4. Maintain responsibility for an individual cash drawer and complete accurate shift closeouts.
  5. Conduct cause-driven tours with a goal to exceed tour-to-join closing rate benchmarks.
  6. Communicate membership benefits and upgrades to support retention and member satisfaction.
  7. Build meaningful relationships by getting to know members beyond surface-level interactions and helping connect them with programs, services, and other members.
  8. Resolve complex or escalated member concerns in a calm, solution-focused manner.
  9. Support the onboarding, training, and development of new staff to strengthen team effectiveness.
  10. Collaborate with department leaders to provide administrative support and help ensure consistent, efficient service.
  11. Contribute to team meetings, lead or support planning and delivery of internal training or communication.
  12. Respond to emergency situations per YMCA policy and assist with incident reporting as needed.
  13. Represent the YMCA’s core values and support annual campaign efforts through engagement and promotion.
  14. Complete all required compliance and professional development training annually or as assigned.
  15. Perform other duties as assigned to meet the needs of the department or branch.
  16. QUALIFICATIONS:
  1. Minimum age 18 required.
  2. Must be able to work flexible hours including evenings, weekends, and holidays. 
  3. Minimum of 12 months of job related experience.
  4. Excellent interpersonal, communication, and problem-solving skills.
  5. Ability to work, relate and communicate effectively to diverse groups of people from all social and economic segments of the community.
  6. Minimum required 18 hours worked per week.
  7. Adept computer skills with CRM experience.
 
YMCA COMPETENCIES (Team Leader):

The National YMCA Mission:

“To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.”

Caring: Fosters a supportive and inclusive team environment. Encourages collaboration and staff well-being.

Honesty: Builds trust by being transparent in decision-making and feedback. Encourages open dialogue.

Respect: Creates a respectful team culture. Resolves conflict with fairness and professionalism

Responsibility: Holds self and team accountable for goals. Provides feedback and supports growth.

WORK ENVIRONMENT & PHYSICAL DEMANDS:
  • Visual, auditory, and verbal ability to communicate effectively.
  • Must have high level of alertness, concentration, and initiative.
  • Ability to lift 20 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
  •   Work environment involves frequent computer use with standing and some sitting, requiring sustained attention to detail and focus. Regular movement is encouraged to support ergonomic well-being.
  • Maintain a neat and professional appearance at all times.

Apply