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Director Client Relations Jobs (NOW HIRING)

Ernest

Director of Client Relations

Dallas, TX

Director of Client Relations (aka Director of Sales) Location: Dallas, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and ...

Ernest

Director of Client Relations

Houston, TX

Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Charlotte, NC

Director of Client Relations (aka Director of Sales) Location: Charlotte, NC Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Avondale, AZ

Director of Client Relations (aka Director of Sales) Location: Avondale, AZ Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

San Antonio, TX

Director of Client Relations (aka Director of Sales) Location: San Antonio, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary ...

Ernest

Director of Client Relations

Fontana, CA

Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Denver, CO

Director of Client Relations (aka Director of Sales) Location: Denver, CO Sales Territory: 100 miles local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary ...

Ernest

Director of Client Relations

Avondale, AZ · On-site

Director of Client Relations (aka Director of Sales) Location: Avondale, AZ Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Charlotte, NC · On-site

Director of Client Relations (aka Director of Sales) Location: Charlotte, NC Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Fontana, CA · On-site

Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Reno, NV · On-site

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and ...

Ernest

Director of Client Relations

Dallas, TX · On-site

Director of Client Relations (aka Director of Sales) Location: Dallas, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and ...

Ernest

Director of Client Relations

Houston, TX · On-site

Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Denver, CO · On-site

Director of Client Relations (aka Director of Sales) Location: Denver, CO Sales Territory: 100 miles local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary ...

Ernest

Director of Client Relations

Las Vegas, NV · On-site

Director of Client Relations (aka Director of Sales) Location: Las Vegas, NVSales Territory: Local Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture At Ernest, our people ...

Ernest

Director of Client Relations

San Antonio, TX · On-site

Director of Client Relations (aka Director of Sales) Location: San Antonio, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary ...

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$146.1K

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How much do director client relations jobs pay per year?

As of Jun 1, 2026, the average yearly pay for director client relations in the United States is $146,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $195,000.00 per year, depending on experience, location, and employer.

What is a Director Client Relations job?

A Director of Client Relations is responsible for managing and enhancing relationships with a company's clients to ensure satisfaction, retention, and business growth. They develop client engagement strategies, address concerns, and collaborate with internal teams to improve service delivery. This role typically involves analyzing client needs, overseeing account management, and identifying opportunities for upselling or cross-selling. Strong communication, problem-solving, and leadership skills are essential in maintaining long-term client partnerships.

What are the key skills and qualifications needed to thrive in the Director Client Relations position, and why are they important?

To thrive as a Director Client Relations, you need expertise in client management, strategic account planning, and a strong background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with CRM software (such as Salesforce), data analytics tools, and client feedback systems is typically expected. Outstanding leadership, negotiation, and interpersonal communication skills help you foster long-term client partnerships and navigate complex issues. These capabilities are crucial for ensuring client satisfaction, retaining key accounts, and driving overall business growth.

What are some common challenges faced by Directors of Client Relations, and how are they addressed?

Directors of Client Relations often face challenges such as managing conflicting client expectations, aligning internal teams with client needs, and handling escalations efficiently. These challenges are usually addressed by building strong communication channels, proactively identifying potential issues, and developing tailored solutions in partnership with both clients and internal stakeholders. Regular client check-ins, clear documentation, and continuous feedback loops help prevent misunderstandings and ensure high levels of satisfaction. Adaptability and solution-oriented thinking are essential for overcoming obstacles and maintaining trusting client relationships.
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Director Client Relations jobs near you
Infographic showing various Director Client Relations job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 47% Full Time, 32% Part Time, 2% Temporary, and 17% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $146,114 per year, or $70.2 per hour.

Director of Client Relations

Ernest

Dallas, TX

Other

Posted 15 days ago

Job description

Director of Client Relations (aka Director of Sales)
Location: Dallas, TX
Sales Territory: Local radius
Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture
Salary range and comp: 100 - 130k + bonus + perks  

At Ernest, our people are the heart of our success and that includes our clients. As we continue to grow, we're looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role-it's about building deep relationships, championing a high-performance team, and becoming the face of Ernest in your territory. We're looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way. You know how to lead in every setting-from boardrooms to BBQs, ballgames to cold call walk-ins-and you make clients feel like partners and teams feel unstoppable. If that's your style, you'll fit right in at Ernest.

What You'll Do: 

Lead and Develop a Territory Sales Team 

  • Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps)
  • Drive performance, accountability, and professional development
  • Coach your team in sales strategies, tools, and account planning
  • Lead monthly sales meetings and conduct regular reviews to keep goals on track

Act as the Territory's Sales Leader and Brand Ambassador 

  • Serve as the go-to sales leader for your region-internally and externally
  • Build authentic, lasting relationships with business clients
  • Represent Ernest at appreciation events, sports outings, and client meetings
  • Partner with supplier reps to drive value and strengthen relationships

Drive New Business and Grow Existing Accounts 

  • Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts
  • Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty
  • Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios
  • Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes

Lead with Operational Excellence 

  • Create and execute a yearly business plan focused on profitable growth
  • Recommend process improvements to elevate the sales function
  • Support company policies related to credit, collections, pricing, and more
  • Approve pricing deviations and oversee sales promotions, campaigns, and contests

What You Bring

  • Proven B2B outside sales success
  • Experience managing and growing an outside B2B sales team
  • Strong leadership, communication, and coaching abilities
  • Track record of strategic thinking and operational execution
  • Confidence in building rapport at all levels-from clients to colleagues
  • Valid driver's license and a clean driving record
  • Industry experience not required-we hire for potential and performance

Why Ernest? 

We don't just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You'll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win, big or small.

Let's build something great together!


Wanna see what makes us awesome? Hit play on our latest videos:

Newest Company Video with Keanu Reeves!

Watch us make a cardboard skateboard with Tony Hawk!

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