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Director Client Relations Jobs in Rochester, NY (NOW HIRING)

As a Director, you will set the strategic direction and lead business development efforts, making ... level client relations. You will translate vision into action, inspiring others to follow and ...

As a Director, you will set the strategic direction and lead business development efforts, making ... You will maintain executive-level client relations, translating vision into actionable strategies ...

As a Director you set the strategic direction and lead business development efforts, making significant decisions and overseeing multiple projects, maintaining executive-level client relations. You ...

Relationship Banking Associate

Fairport, NY · On-site

$18.50 - $20.81/hr

Organizational, interpersonal and customer relations skills which also includes problem solving and ... Ensure fulfillment and customer satisfaction through direct personal action and enlist additional ...

As a Director, you will set the strategic direction and lead business development efforts, making ... client relations. You will translate the vision, set the tone, and inspire others to follow ...

Broker Relations Manager

Rochester, NY · On-site

$106K - $131K/yr

Duties Description Reporting directly to the Sales Director under the strategic oversight of the Chief Operating Officer (COO) for Insurance Operations, the Broker Relations Manager ensures the ...

Duties Description Reporting directly to the Sales Director under the strategic oversight of the Chief Operating Officer (COO) for Insurance Operations, the Broker Relations Manager ensures the ...

... client relations, administrative oversight, and active fieldwork across regional vehicle lots. As ... Planning and directing work. * Evaluate performance, issue disciplinary action where needed ...

Multi-Site Manager

Rochester, NY · On-site

$62K - $65K/yr

... client relations, administrative oversight, and active fieldwork across regional vehicle lots. As ... Planning and directing work. * Evaluate performance, issue disciplinary action where needed ...

Senior Civil Engineer

Rochester, NY · Hybrid

$95K - $110K/yr

... direct activities required for the successful and profitable completion of assigned projects ... Maintain and develop client relations and accountability to the client. * Coordinate and manage ...

Senior Civil Engineer

Rochester, NY · On-site

$95K - $110K/yr

... direct activities required for the successful and profitable completion of assigned projects ... Maintain and develop client relations and accountability to the client. * Coordinate and manage ...

Senior Civil Engineer

Rochester, NY · On-site

$95K - $110K/yr

... direct activities required for the successful and profitable completion of assigned projects ... Maintain and develop client relations and accountability to the client. * Coordinate and manage ...

... and direct client relationships. You are generally not responsible for maintaining any client ... Meet with clients and prospects across multiple sales channels (Consultant Relations, Institutional ...

... and direct client relationships. You are generally not responsible for maintaining any client ... Meet with clients and prospects across multiple sales channels (Consultant Relations, Institutional ...

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Director Client Relations information

See Rochester, NY salary details

$51.8K

$144.2K

$243.7K

How much do director client relations jobs pay per year?

As of Jul 27, 2026, the average yearly pay for director client relations in Rochester, NY is $144,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,200.00 and $192,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Director Client Relations position, and why are they important?

To thrive as a Director Client Relations, you need expertise in client management, strategic account planning, and a strong background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with CRM software (such as Salesforce), data analytics tools, and client feedback systems is typically expected. Outstanding leadership, negotiation, and interpersonal communication skills help you foster long-term client partnerships and navigate complex issues. These capabilities are crucial for ensuring client satisfaction, retaining key accounts, and driving overall business growth.

What are some common challenges faced by Directors of Client Relations, and how are they addressed?

Directors of Client Relations often face challenges such as managing conflicting client expectations, aligning internal teams with client needs, and handling escalations efficiently. These challenges are usually addressed by building strong communication channels, proactively identifying potential issues, and developing tailored solutions in partnership with both clients and internal stakeholders. Regular client check-ins, clear documentation, and continuous feedback loops help prevent misunderstandings and ensure high levels of satisfaction. Adaptability and solution-oriented thinking are essential for overcoming obstacles and maintaining trusting client relationships.

What is a Director Client Relations job?

A Director of Client Relations is responsible for managing and enhancing relationships with a company's clients to ensure satisfaction, retention, and business growth. They develop client engagement strategies, address concerns, and collaborate with internal teams to improve service delivery. This role typically involves analyzing client needs, overseeing account management, and identifying opportunities for upselling or cross-selling. Strong communication, problem-solving, and leadership skills are essential in maintaining long-term client partnerships.

What are the most commonly searched types of Client Relations jobs in Rochester, NY? The most popular types of Client Relations jobs in Rochester, NY are:
What job categories do people searching Director Client Relations jobs in Rochester, NY look for? The top searched job categories for Director Client Relations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Director Client Relations jobs? Cities near Rochester, NY with the most Director Client Relations job openings:
Infographic showing various Director Client Relations job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $144,166 per year, or $69.3 per hour.
Oracle HCM Director

Oracle HCM Director

Pwc

Rochester, NY

$155K - $410K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

24th of 73 rated business consultants


Job description

Industry/Sector

Not Applicable

Specialism

Oracle

Management Level

Director

Job Description & Summary

The Opportunity
As an Oracle HCM Director, you will specialize in consulting services for Oracle human capital management applications, analyzing client requirements, implementing HCM software solutions, and providing training and support for seamless integration and utilization. Within our Digital Core Modernisation practice, you will play a pivotal role in helping clients optimize their human resources processes, enhance talent management, and achieve strategic objectives.
As a Director, you will set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You will translate vision into action, inspiring others to follow and driving business growth. Your role is crucial in shaping client engagements and mentoring the next generation of leaders, fostering an environment where people and technology thrive together.
In this role at PwC, you will leverage your skills to cultivate potential in others and actively collaborate across the PwC Network, understanding tradeoffs and leveraging our collective strength. You will be a guardian of PwC's reputation, upholding quality, integrity, and inclusion as foundational to our success.
Responsibilities
- Leading strategic direction and business development efforts for Oracle Human Capital Management (HCM) consulting services
- Analyzing client requirements to implement Oracle HCM software solutions that optimize human resources processes and enhance talent management
- Providing training and support for seamless integration and utilization of Oracle HCM applications
- Overseeing multiple projects to drive business growth and maintain executive-level client relations
- Utilizing Oracle Application Development Framework (ADF) and Oracle Business Intelligence (BI) Publisher to develop innovative solutions
- Managing project budgeting and workforce planning to align with client strategic objectives
- Promoting organizational development and change management strategies to improve employee engagement and relations
- Building relationships with business leaders to identify opportunities for business process improvement and innovation
- Confirming data integrity and compliance within human capital management frameworks
- Cultivating potential in teams through mentorship and leadership, fostering environments where people and technology thrive together
What You Must Have
- At least a Bachelor's degree
- At least 8 years of experience
What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree in at least one of the following fields of study: Human Resources Management, Business Administration/Management, Psychology, Organizational Leadership, Management Information Systems
- Demonstrating proficiency in Oracle HCM Cloud and Oracle Fusion Human Capital Management
- Utilizing Oracle SQL Developer for advanced data analysis and reporting
- Leading strategic workforce planning and talent management initiatives
- Implementing business process improvements and change management strategies
- Excelling in employee engagement strategies and relationship building
- Managing complex Oracle HCM projects with a focus on innovation and rapid experimentation

Travel Requirements

Up to 80%

Job Posting End Date

The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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