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Director Client Relations Jobs in Michigan (NOW HIRING)

Bcbsa

Director, Trade Client Relations

Three Rivers, MI · Remote

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... Consult with Client Relations team on Trade related inquiries, initiatives, and opportunity pull ...

Pwc

Payer Quality Consultant, Director

Detroit, MI

$155K - $410K/yr

As a Director, you will set the strategic direction and lead business development efforts, making ... client relations. Your role is crucial in driving business growth, shaping the direction of client ...

Pwc

Oracle HCM Director

Grand Rapids, MI

$155K - $410K/yr

As a Director, you will set the strategic direction and lead business development efforts, making ... level client relations. You will translate vision into action, inspiring others to follow and ...

Pwc

Oracle HCM Director

Detroit, MI

$155K - $410K/yr

As a Director, you will set the strategic direction and lead business development efforts, making ... level client relations. You will translate vision into action, inspiring others to follow and ...

Pwc

Supply Chain Consulting - Relex Director

Detroit, MI

$155K - $410K/yr

As a Director, you will set the strategic direction and lead business development efforts, making ... You will maintain executive-level client relations, translating vision into actionable strategies ...

Pwc

Asset & Wealth Management Tax Director

Detroit, MI

$150K - $438K/yr

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business ... client relations. This role is crucial in driving business growth, shaping client engagements, and ...

Pwc

SAP BRIM Consultant, Director

Grand Rapids, MI · On-site

$155K - $410K/yr

As a Director, you will set the strategic direction and lead business development efforts, making ... You will maintain executive-level client relations, translating vision into actionable strategies ...

Pwc

SAP BRIM Consultant, Director

Detroit, MI

$155K - $410K/yr

As a Director, you will set the strategic direction and lead business development efforts, making ... You will maintain executive-level client relations, translating vision into actionable strategies ...

Pwc

Mulesoft Integration Architect - Director

Detroit, MI · On-site

$155K - $410K/yr

As a Director you set the strategic direction and lead business development efforts, making significant decisions and overseeing multiple projects, maintaining executive-level client relations. You ...

Pwc

Banking & Capital Markets Tax Director

Detroit, MI

$150K - $438K/yr

As a Director, you will set the strategic direction and lead business development efforts. You will ... client relations. Translating the vision, you set the tone and inspire others to follow. Your role ...

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All JobsClient Relations JobsDirector Client Relations JobsDirector Client Relations Jobs in Michigan

Director Client Relations information

See Michigan salary details

$45.8K

$127.4K

$215.3K

How much do director client relations jobs pay per year?

As of Aug 1, 2026, the average yearly pay for director client relations in Michigan is $127,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,700.00 and $170,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Director Client Relations position, and why are they important?

To thrive as a Director Client Relations, you need expertise in client management, strategic account planning, and a strong background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with CRM software (such as Salesforce), data analytics tools, and client feedback systems is typically expected. Outstanding leadership, negotiation, and interpersonal communication skills help you foster long-term client partnerships and navigate complex issues. These capabilities are crucial for ensuring client satisfaction, retaining key accounts, and driving overall business growth.

What are some common challenges faced by Directors of Client Relations, and how are they addressed?

Directors of Client Relations often face challenges such as managing conflicting client expectations, aligning internal teams with client needs, and handling escalations efficiently. These challenges are usually addressed by building strong communication channels, proactively identifying potential issues, and developing tailored solutions in partnership with both clients and internal stakeholders. Regular client check-ins, clear documentation, and continuous feedback loops help prevent misunderstandings and ensure high levels of satisfaction. Adaptability and solution-oriented thinking are essential for overcoming obstacles and maintaining trusting client relationships.

What is a Director Client Relations job?

A Director of Client Relations is responsible for managing and enhancing relationships with a company's clients to ensure satisfaction, retention, and business growth. They develop client engagement strategies, address concerns, and collaborate with internal teams to improve service delivery. This role typically involves analyzing client needs, overseeing account management, and identifying opportunities for upselling or cross-selling. Strong communication, problem-solving, and leadership skills are essential in maintaining long-term client partnerships.

What are the most commonly searched types of Client Relations jobs in Michigan? The most popular types of Client Relations jobs in Michigan are:
What are popular job titles related to Director Client Relations jobs in Michigan? For Director Client Relations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Director Client Relations jobs in Michigan look for? The top searched job categories for Director Client Relations jobs in Michigan are:
What cities in Michigan are hiring for Director Client Relations jobs? Cities in Michigan with the most Director Client Relations job openings:
Director Client Relations jobs near you
Infographic showing various Director Client Relations job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $127,352 per year, or $61.2 per hour.

Director, Trade Client Relations

Bcbsa

Three Rivers, MI • Remote

$155K - $175K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Synergie Medication Collective is a new medication contracting organization founded by a group of Blue Cross and Blue Shield affiliated companies to serve both Blues and select independent health plans. Synergie is focused on improving affordability and access to costly medical benefit drugs - ones that are injected or infused by a health care professional in a clinical setting - for nearly 100 million Americans. The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies to comply with manufacturer contracts, implements Trade strategies and initiatives, and collaborates with and supports Synergie's Client Relations team for Trade related inquiries. This includes medical and pharmacy drug policies, cross benefit management, and rebate qualification for manufacturer contracts. This position will establish and maintain cross functional partnerships with internal teams to drive the identification, development and successful execution of Synergie's rebate programs. This position will be the primary Trade point of contact for Synergie's Participant facing activities and will support clinical decision making at the Participant level to comply with manufacturer contracts.

Primary Job Functions

  • Consult with Client Relations team on Trade related inquiries, initiatives, and opportunity pull through with Participants

  • Understands downstream impact of rebate and formulary strategy and can convey appropriate messaging to health plan participants for adoption of said strategies and policies

  • Has working knowledge of PBM operations and understanding of drug and UM strategy and policy implementation

  • Has experience in reading and interpreting pharmaceutical manufacturer drug contracts and understanding how to align terms and conditions and translate into UM policy and criteria

  • Manage medical and pharmacy clinical policies with Participants to ensure manufacturer contract compliance

  • Collaborate and support Client Relations team for Trade related inquiries from Participants

Partner with the following stakeholders:

  • Analytics Team - Collaborate on drug trends and utilization data to inform clinical policy decisions, medical policy and formulary compliance, drug share shift and utilization management strategies

  • Client Relations - Serve as Trade's primary point of contact for all Participant questions on Trade initiatives and manufacturer contracts and escalate issues as needed to Trade's leadership

  • Clinical Team - Liaise with Clinical team to review clinical data and policy requirements as needed

  • Invoicing Team - Maintain current library of Participant medical and pharmacy policies and support Invoicing team with manufacturer inquiries regarding clinical policies

  • Product Team - Provide medical policy support for manufacturer related contracts including, but not limited to, cell and gene therapies and other outcomes programs

Education, Experience, and Certification

  • Pharmacy degree and Pharm D. preferred

  • 5-7 years of related work experience in healthcare, pharmacy benefit management (PBM), utilization management, pharmaceutical contracting, client relations, or analytical contracting

  • Must be eligible to work in the United States without need for work visa or residency sponsorship

  • Excellent verbal and written presentation skills

  • Ability to establish rapport and build relationships at all levels within an organization

  • Practical application of clinical data to drive financial value

  • Strong business and financial acumen, with advanced proficiency in Excel and PowerPoint

Knowledge, Skills, and Abilities

  • Pharmacy residency training or equivalent experience

  • Experience within the PBM industry, Medicaid, Medicare, and health plans

  • Experience with contract language and risk mitigation concepts

Travel Requirements: Up to 10% of the time.

Work is generally performed in a remote setting.

#LI-Remote

$155,000.00 - $175,000.00

This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate's position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.This job is also eligible for annual bonus incentive pay.

We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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