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Director Of Client Relations Jobs in Michigan (NOW HIRING)

Bcbsa

Director, Trade Client Relations

Three Rivers, MI · On-site +1

$155K - $175K/yr

This position will be the primary Trade point of contact for Synergie's Participant facing ... Consult with Client Relations team on Trade related inquiries, initiatives, and opportunity pull ...

Brkthru

Director of Client Success

Southfield, MI · On-site

$80K - $120K/yr

The Director of Client Success is responsible for hunting new territory and developing new business within an assigned geographic territory. This is a critical and highly visible position that is ...

AGC of Michigan

Director of Labor Relations

Lansing, MI · On-site

The Labor Relations Director Position The Labor Relations Director sits at the intersection of strategy, negotiation, and relationship-building, serving as the primary advocate and advisor for AGC-MI ...

The Shyft Group

Client Relations Specialist

Novi, MI · On-site

Client Relations Specialist | Bristol, IN (Main) Regular Employee | Salary Exempt What you'll do ... Additionally, you will have the opportunity to work independently and as part of a team, ensuring ...

Top Shelf Security Service Inc

Be Seen First

Director of Security

Detroit, MI · On-site

$30 - $35/hr

Client Relations The Director of Security will serve as an important operational representative of Top Shelf Security Services Inc. Responsibilities include: Maintain professional relationships with ...

Pwc

Payer Quality Consultant, Director

Detroit, MI · On-site

$155K - $410K/yr

As a Director, you will set the strategic direction and lead business development efforts, making ... client relations. Your role is crucial in driving business growth, shaping the direction of client ...

Moncur

Director of Growth & Client Services

Detroit, MI · On-site

$90 - $130/hr

The Director of Growth & Client Services is the senior leader responsible for growing the agency -- through existing client relationships and through new business -- and for building the team that ...

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$45.8K

$127.4K

$215.3K

How much do director of client relations jobs pay per year?

As of Aug 25, 2026, the average yearly pay for director of client relations in Michigan is $127,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,700.00 and $170,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director of client relations, and how can they be addressed?

A Director of Client Relations often navigates challenges such as managing diverse client expectations, handling escalations, and ensuring consistent communication between clients and internal teams. Balancing the needs of multiple stakeholders while maintaining high satisfaction levels requires strong interpersonal and problem-solving skills. Proactively addressing concerns, setting clear expectations, and fostering open dialogue across departments can help mitigate issues and build long-term client trust.

What are the key skills and qualifications needed to thrive as a director of client relations, and why are they important?

To thrive as a Director Of Client Relations, you need expertise in client management, business development, and strategic planning, usually supported by a bachelor's degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Exceptional communication, leadership, and problem-solving skills help build strong client relationships and foster team collaboration. These skills ensure client satisfaction, retention, and business growth in a highly competitive market.

What are the most commonly searched types of Of Client Relations jobs in Michigan?

The most popular types of Of Client Relations jobs in Michigan are:

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Director Of Client Relations jobs near you
Infographic showing various Director Of Client Relations job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 12% Part Time, 2% Temporary, 6% Contract, and 1% Nights. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $127,352 per year, or $61.2 per hour.

Director, Trade Client Relations

Bcbsa

Three Rivers, MI • On-site, Remote

$155K - $175K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Synergie Medication Collective is a new medication contracting organization founded by a group of Blue Cross and Blue Shield affiliated companies to serve both Blues and select independent health plans. Synergie is focused on improving affordability and access to costly medical benefit drugs - ones that are injected or infused by a health care professional in a clinical setting - for nearly 100 million Americans. The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies to comply with manufacturer contracts, implements Trade strategies and initiatives, and collaborates with and supports Synergie's Client Relations team for Trade related inquiries. This includes medical and pharmacy drug policies, cross benefit management, and rebate qualification for manufacturer contracts. This position will establish and maintain cross functional partnerships with internal teams to drive the identification, development and successful execution of Synergie's rebate programs. This position will be the primary Trade point of contact for Synergie's Participant facing activities and will support clinical decision making at the Participant level to comply with manufacturer contracts.

Primary Job Functions

  • Consult with Client Relations team on Trade related inquiries, initiatives, and opportunity pull through with Participants

  • Understands downstream impact of rebate and formulary strategy and can convey appropriate messaging to health plan participants for adoption of said strategies and policies

  • Has working knowledge of PBM operations and understanding of drug and UM strategy and policy implementation

  • Has experience in reading and interpreting pharmaceutical manufacturer drug contracts and understanding how to align terms and conditions and translate into UM policy and criteria

  • Manage medical and pharmacy clinical policies with Participants to ensure manufacturer contract compliance

  • Collaborate and support Client Relations team for Trade related inquiries from Participants

Partner with the following stakeholders:

  • Analytics Team - Collaborate on drug trends and utilization data to inform clinical policy decisions, medical policy and formulary compliance, drug share shift and utilization management strategies

  • Client Relations - Serve as Trade's primary point of contact for all Participant questions on Trade initiatives and manufacturer contracts and escalate issues as needed to Trade's leadership

  • Clinical Team - Liaise with Clinical team to review clinical data and policy requirements as needed

  • Invoicing Team - Maintain current library of Participant medical and pharmacy policies and support Invoicing team with manufacturer inquiries regarding clinical policies

  • Product Team - Provide medical policy support for manufacturer related contracts including, but not limited to, cell and gene therapies and other outcomes programs

Education, Experience, and Certification

  • Pharmacy degree and Pharm D. preferred

  • 5-7 years of related work experience in healthcare, pharmacy benefit management (PBM), utilization management, pharmaceutical contracting, client relations, or analytical contracting

  • Must be eligible to work in the United States without need for work visa or residency sponsorship

  • Excellent verbal and written presentation skills

  • Ability to establish rapport and build relationships at all levels within an organization

  • Practical application of clinical data to drive financial value

  • Strong business and financial acumen, with advanced proficiency in Excel and PowerPoint

Knowledge, Skills, and Abilities

  • Pharmacy residency training or equivalent experience

  • Experience within the PBM industry, Medicaid, Medicare, and health plans

  • Experience with contract language and risk mitigation concepts

Travel Requirements: Up to 10% of the time.

Work is generally performed in a remote setting.

#LI-Remote

$155,000.00 - $175,000.00

This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate's position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.This job is also eligible for annual bonus incentive pay.

We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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