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Director Relationship Management Jobs in Michigan

TekWissen

Microsoft Dynamics CRM Architect

Detroit, MI · On-site

Skills Required • At least 10 years of direct experience working with Microsoft Dynamics including CRM Dynamics Installation, Configuration and Customization • 5 years' experience working as a CR ...

Indus Valley

CRM Business Analyst

Lansing, MI · On-site

Title: CRM Business Analyst Location: Lansing, MI - HYBRID (Resource will be working a hybrid ... sessions as directed. This position will also monitor program and account data. Duties ...

Technogen

Microsoft Dynamics CRM Architect

Lansing, MI · On-site

... years of direct experience working with Microsoft Dynamics including CRM Dynamics Installation, Configuration and Customization • 5 years' experience working as a CRM architect • 7 years ...

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All JobsRelationship Management JobsDirector Relationship Management JobsDirector Relationship Management Jobs in Michigan

Director Relationship Management information

See Michigan salary details

$34K

$87.9K

$151.2K

How much do director relationship management jobs pay per year?

As of Sep 8, 2026, the average yearly pay for director relationship management in Michigan is $87,926.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $114,600.00 per year, depending on experience, location, and employer.

What is a director of relationship management?

A Director of Relationship Management is a senior professional responsible for overseeing and nurturing key client or partner relationships within an organization. They develop strategies to strengthen long-term partnerships, manage a team of relationship managers, and ensure client satisfaction and retention. Their role often includes identifying opportunities for business growth, resolving issues, and acting as a liaison between clients and internal teams. Directors in this position work in industries such as finance, technology, and professional services.

What are the key skills and qualifications needed to thrive as a director of relationship management?

To thrive as a Director of Relationship Management, you need a strong background in client relationship building, account management, and strategic planning, often supported by a bachelor's or master's degree in business or a related field. Experience with CRM platforms (like Salesforce), data analytics tools, and relevant industry certifications (such as Certified Relationship Manager) is highly advantageous. Exceptional communication, leadership, and negotiation skills enable you to foster trust and drive results with clients and internal teams. These competencies are vital for sustaining long-term partnerships, achieving business growth, and maintaining a competitive edge.

How does a director of relationship management typically collaborate with other departments to enhance client satisfaction?

A Director of Relationship Management often works closely with teams such as sales, product development, marketing, and customer support to ensure a seamless client experience. They serve as the main point of contact for key clients, relaying client feedback and advocating for client needs across departments. Regular cross-functional meetings and strategic planning sessions help align goals and initiatives, enabling the director to proactively address challenges and deliver tailored solutions. This collaborative approach not only improves client satisfaction but also drives business growth by fostering long-term partnerships.

What is the difference between Director Relationship Management vs Client Relationship Manager?

AspectDirector Relationship ManagementClient Relationship Manager
CredentialsBachelor's degree; often advanced degrees or certifications in management or businessBachelor's degree; relevant certifications like CRM certifications are common
Work EnvironmentStrategic leadership, overseeing teams, and high-level client engagementDay-to-day client interactions, account management, and relationship building
Employer & Industry UsageUsed in corporate, financial, and consulting sectors for senior client relations rolesCommon across industries like banking, tech, and services for client-facing roles

The main difference is that a Director Relationship Management focuses on strategic oversight and leadership of client relationships at a higher level, while a Client Relationship Manager handles direct client interactions and account management. Both roles require strong communication skills and industry knowledge, but the director position involves broader strategic responsibilities.

What are the most commonly searched types of Relationship Management jobs in Michigan?

The most popular types of Relationship Management jobs in Michigan are:

What are popular job titles related to Director Relationship Management jobs in Michigan?

For Director Relationship Management jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Director Relationship Management jobs in Michigan look for?

The top searched job categories for Director Relationship Management jobs in Michigan are:

What cities in Michigan are hiring for Director Relationship Management jobs?

Cities in Michigan with the most Director Relationship Management job openings:

Director Relationship Management jobs near you
Infographic showing various Director Relationship Management job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $87,926 per year, or $42.3 per hour.

Join our Relationship Marketing Strategy Network at Merkle

Dentsu Aegis Network

Detroit, MI • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Key responsibilities

  • Support and/or lead the creation and delivery of integrated, omnichannel marketing strategies across CRM, email, SMS, mobile app, and web channels.

  • Translate first-party data opportunities, MarTech advancements, and CRM capabilities into actionable marketing strategies.

  • Partner with media, analytics, and delivery teams to bring strategies to life.

Job description

Job Description:

WE WELCOME REMOTE U.S.-BASED CANDIDATES

This job posting is an opportunity to express your interest in working with the Relationship Marketing Strategy team at Merkle. By registering with our talent network, you will be among the first to hear about new and upcoming job openings.

As a member of this team, you will join a team of talented and experienced marketers who focus on helping Merkle clients achieve their business goals.

Here are the different levels we will be hiring for:

  • Senior Associate, Relationship Marketing Strategy

  • Manager, Relationship Marketing Strategy

  • Senior Manager, Relationship Marketing Strategy

  • Director, Relationship Marketing Strategy

  • Senior Director, Relationship Marketing Strategy

How to Show Interest: Complete this application. By registering your interest, you'll be added to our talent pool for current and future job openings. We'll contact you directly if there's a match for an upcoming role or opportunity.

Note: This is not a job application for a specific position but rather an invitation to express your interest in joining dentsu the future. We are always excited to connect with talented people who are passionate about contributing to our success.

The Team

The Relationship Marketing Strategyteamleadsthe development of omnichannelstrategiesleveragingfirstparty data to deliver personalized customer experiences. Theypartner closely with crossfunctional teams-including media, analytics, and Salesforce Marketing Cloud delivery-to design segmentation, personas, and customer journeys that support a true 1:1 peoplebased marketing approach.

Asa member of theRelationship Marketing Strategyteam, you will playa central rolein shaping how brands build meaningful, ongoing relationships with their customers. You will craft omnichannel strategies-spanning CRM, email, SMS, web, and mobile app-to help clients unlock the value of their firstparty data and transform it into personalized, connected customer experiences. Thisteamblends analytical rigor, creative problemsolving, and thought leadership, with a strong focus on 1:1 peoplebased marketing.As a senior clientfacing leader, youwouldcultivate trusted relationships, uncover growth opportunities, and ensure that every engagement delivers meaningful value.

Key Responsibilities

This is a general list ofresponsibilitieswhich may vary across thedifferent levelsmentioned.

  • Support and/orleadthe creation and delivery of integrated, omnichannel marketing strategies across CRM, email, SMS, mobile app, and webchannels.

  • Translate firstparty data opportunities,MarTechadvancements, andCRM capabilities into actionable marketing strategies.

  • Develop customerpersonas,segmentationstrategies,andfullfunnel customer journeyframeworks that shape personalized experience to alignto clientobjectives.

  • Partner with media, analytics, and delivery teams to bring strategies to life.

  • Provide strategic leadership across client engagements and become a trusted advisor to senior stakeholders.

  • Identifygrowth opportunities and deliver recommendations that strengthen longterm client relationships.

  • Define key data points and performance indicators to measure the impact of strategy and optimization opportunities.

  • Guide crossfunctional partners-creative, account management, operations, and analytics-to ensure unified, customercentric execution.

  • Define meaningful KPIs, measurement plans, and insight frameworks to quantify the impact of marketing strategies on business outcomes.

Required Qualifications

This is a general list of qualifications which may vary across thedifferent levelsmentioned.

  • Extensive experience developing omnichannel customer marketing or CRM strategies.

  • Proven background working with firstparty data, personalization, and 1:1 marketingprograms.

  • Understanding ofsegmentation methodologies,personadevelopment, and customer journey design.

  • Familiarity with Salesforce Marketing Cloud or similar enterprise marketing automation platforms(i.e., Braze, Marketo, Adobe)

  • Ability to translate insights and technology capabilities into strategic recommendations.

Skills & Competencies

  • Strategic and analytical thinking, with strong problemsolving skills.

  • Datadriven decisionmaking.

  • Client relationship leadership.

  • Excellent storytelling and presentation skills.

  • Ability to simplify complex ideasand datainto clear, actionable strategies.

  • Strong senseof ownership and accountability

  • Curiosity about emerging technology and evolving consumer behavior

Benefits available with this position include:

  • Medical, vision, and dental insurance,

  • Life insurance,

  • Short-term and long-term disability insurance,

  • 401k,

  • Flexible paid time off,

  • At least 15 paid holidays per year,

  • Paid sick and safe leave, and

  • Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

#LI-Remote #LI-MERKLE

Location:

New York

Brand:

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail toApplicantAccommodations@dentsu.comby clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.

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