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Director Relationship Management Jobs (NOW HIRING)

Covetrus, Inc.

Director, Relationship Management

Austin, TX · On-site

$151K - $216K/yr

At Covetrus the Director, Relationship Management is more than a team leader - you are a regional growth owner! You'll shape strategy, drive growth, and inspire performance across a high-impact team ...

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Director Relationship Management information

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$39K

$100.9K

$173.5K

How much do director relationship management jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director relationship management in the United States is $100,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What is a Director of Relationship Management?

A Director of Relationship Management is a senior professional responsible for overseeing and nurturing key client or partner relationships within an organization. They develop strategies to strengthen long-term partnerships, manage a team of relationship managers, and ensure client satisfaction and retention. Their role often includes identifying opportunities for business growth, resolving issues, and acting as a liaison between clients and internal teams. Directors in this position work in industries such as finance, technology, and professional services.

What are the key skills and qualifications needed to thrive as a Director of Relationship Management, and why are they important?

To thrive as a Director of Relationship Management, you need a strong background in client relationship building, account management, and strategic planning, often supported by a bachelor's or master's degree in business or a related field. Experience with CRM platforms (like Salesforce), data analytics tools, and relevant industry certifications (such as Certified Relationship Manager) is highly advantageous. Exceptional communication, leadership, and negotiation skills enable you to foster trust and drive results with clients and internal teams. These competencies are vital for sustaining long-term partnerships, achieving business growth, and maintaining a competitive edge.

How does a Director of Relationship Management typically collaborate with other departments to enhance client satisfaction?

A Director of Relationship Management often works closely with teams such as sales, product development, marketing, and customer support to ensure a seamless client experience. They serve as the main point of contact for key clients, relaying client feedback and advocating for client needs across departments. Regular cross-functional meetings and strategic planning sessions help align goals and initiatives, enabling the director to proactively address challenges and deliver tailored solutions. This collaborative approach not only improves client satisfaction but also drives business growth by fostering long-term partnerships.

What is the difference between Director Relationship Management vs Client Relationship Manager?

AspectDirector Relationship ManagementClient Relationship Manager
CredentialsBachelor's degree; often advanced degrees or certifications in management or businessBachelor's degree; relevant certifications like CRM certifications are common
Work EnvironmentStrategic leadership, overseeing teams, and high-level client engagementDay-to-day client interactions, account management, and relationship building
Employer & Industry UsageUsed in corporate, financial, and consulting sectors for senior client relations rolesCommon across industries like banking, tech, and services for client-facing roles

The main difference is that a Director Relationship Management focuses on strategic oversight and leadership of client relationships at a higher level, while a Client Relationship Manager handles direct client interactions and account management. Both roles require strong communication skills and industry knowledge, but the director position involves broader strategic responsibilities.

What jobs make $3,000 a month without a degree?

Roles such as sales representatives, administrative assistants, and certain customer service positions can earn around $3,000 monthly without requiring a degree. Success often depends on experience, skills, and certifications like sales or technical training, with many jobs in retail, hospitality, or entry-level office work fitting this range.
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Director Relationship Management jobs near you
Infographic showing various Director Relationship Management job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $100,880 per year, or $48.5 per hour.

Director, Relationship Management

Covetrus North America LLC

Oklahoma City, OK • Remote

$151K - $216K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

At Covetrus the Director, Relationship Management is more than a team leader - you are a regional growth owner! You'll shape strategy, drive growth, and inspire performance across a high-impact team of Veterinary Relationship Managers (VRMs) focused on clinics with low to mid-level adoption of Covetrus solutions. Your mission: transform these accounts into loyal, thriving customers by deepening relationships, expanding solution usage, and delivering measurable value. You'll lead with data, insight, and heart - combining commercial discipline with a customer-first mindset. This is a dynamic, remote-based leadership role that blends consultative sales, business development, and virtual team management in a fast-paced, high-growth environment.

*Looking for candidates in either Texas, Oklahoma, Kansas, Missouri, or Arkansas

What You'll Own

Regional Strategy & Business Planning

  • Operate your territory like a high-performing business - accountable for revenue, margin, and customer success.

  • Build and execute regional business plans aligned with growth, retention, and solution adoption targets.

  • Monitor local market dynamics, whitespace, and team capacity to optimize strategy and investments.

Consultative Selling Leadership

  • Champion Insights-based selling: teach, tailor, and take control of the customer conversation.

  • Coach your team to translate PHR, Pulse, and AI insights into practice-level strategies.

  • Drive value-led messaging customized to customer role, maturity, and lifecycle stage.

Performance Management & Sales Excellence

  • Lead with clarity and accountability: define KPIs, manage conversion trends, and forecast accurately.

  • Conduct skill-based 1:1s, structured deal reviews, and proactive coaching sessions tailored to each VRM's growth path.

  • Address underperformance swiftly while celebrating and scaling success.

Customer Engagement & Growth

  • Drive full-cycle relationship management-from onboarding and education to optimization, cross-sell, and renewal.

  • Oversee execution of VetSuite lead handoffs and account collaboration with Account Executives via Salesforce.

  • Identify and resolve friction points in the customer journey before they impact satisfaction or retention.

Talent Development & Culture Building

  • Own all talent decisions: recruit top performers, accelerate onboarding, and build future leaders.

  • Foster a culture of accountability, curiosity, and continuous improvement.

  • Reward excellence and address low performance with urgency and compassion.

Cross-Functional Execution

  • Collaborate with Product, Marketing, Enablement, and Customer Success to align field strategy with GTM priorities.

  • Leverage feedback loops from the field to shape product direction and customer experience strategy.

  • Execute virtual engagement programs using internal content, webinars, and optimization tools.

Key Outcomes & Performance Measures

  • Regional revenue and gross profit growth

  • Point solution (CVET Technology) bookings

  • Incremental gross profit and net revenue retention

  • Contribution to SVP-aligned regional targets

  • Team quota attainment and KPI alignment

What You Bring

  • 10+ years in sales, business development, or account management leadership roles.

  • Minimum 5 years leading virtual or inside sales teams in veterinary, healthcare, or SaaS environments.

  • Strong track record of leading cross-functional initiatives and driving operational results in matrixed organizations.

Skills & Attributes

  • Strategic and commercially minded with deep customer empathy.

  • Strong command of Challenger-based and insight-led selling models.

  • High competence in CRM-driven performance management (Salesforce experience preferred).

  • Skilled in managing through complexity, ambiguity, and rapid change.

  • Trusted leader with a passion for developing people and building high-performing cultures.

Other Requirements

  • Bachelor's degree in business, Technology, or related field (or equivalent experience).

  • Must reside in or be willing to relocate to the Sales Region.

  • Travel up to 75% as needed for team support, customer engagement, and sales meetings.

Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role.

Compensation decisions are dependent upon the facts and circumstances of each case.

However, the pay range for this position is $151,440.00-$216,360.00. Sales Positions are eligible for a Variable Incentive

We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:

  • 401k savings & company match

  • Paid time off

  • Paid holidays

  • Maternity leave

  • Parental leave

  • Military leave

  • Other leaves of absence

  • Health, dental, and vision benefits

  • Health savings accounts

  • Flexible spending accounts

  • Life & disability benefits

  • Identity theft protection

  • Pet insurance

  • Certain positions may include eligibility for a short-term incentive plan

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:

  • 401k savings & company match

  • Paid time off

  • Paid holidays

  • Maternity leave

  • Parental leave

  • Military leave

  • Other leaves of absence

  • Health, dental, and vision benefits

  • Health savings accounts

  • Flexible spending accounts

  • Life & disability benefits

  • Identity theft protection

  • Pet insurance

  • Certain positions may include eligibility for a short-term incentive plan

Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role.Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive.

The pay range for this position is as follows:

$151,440-$216,360

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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