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Director Relationship Management Jobs (NOW HIRING)

AARP

Relationship Management Director

Washington, DC · On-site

$142K/yr

The Relationship Management Director oversees defined portfolios of partnerships, with accountability for partnership performance, value realization, and long-term growth. This role identifies ...

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Director Relationship Management information

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$173.5K

How much do director relationship management jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director relationship management in the United States is $100,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What is a director of relationship management?

A Director of Relationship Management is a senior professional responsible for overseeing and nurturing key client or partner relationships within an organization. They develop strategies to strengthen long-term partnerships, manage a team of relationship managers, and ensure client satisfaction and retention. Their role often includes identifying opportunities for business growth, resolving issues, and acting as a liaison between clients and internal teams. Directors in this position work in industries such as finance, technology, and professional services.

What are the key skills and qualifications needed to thrive as a director of relationship management?

To thrive as a Director of Relationship Management, you need a strong background in client relationship building, account management, and strategic planning, often supported by a bachelor's or master's degree in business or a related field. Experience with CRM platforms (like Salesforce), data analytics tools, and relevant industry certifications (such as Certified Relationship Manager) is highly advantageous. Exceptional communication, leadership, and negotiation skills enable you to foster trust and drive results with clients and internal teams. These competencies are vital for sustaining long-term partnerships, achieving business growth, and maintaining a competitive edge.

How does a director of relationship management typically collaborate with other departments to enhance client satisfaction?

A Director of Relationship Management often works closely with teams such as sales, product development, marketing, and customer support to ensure a seamless client experience. They serve as the main point of contact for key clients, relaying client feedback and advocating for client needs across departments. Regular cross-functional meetings and strategic planning sessions help align goals and initiatives, enabling the director to proactively address challenges and deliver tailored solutions. This collaborative approach not only improves client satisfaction but also drives business growth by fostering long-term partnerships.

What is the difference between Director Relationship Management vs Client Relationship Manager?

AspectDirector Relationship ManagementClient Relationship Manager
CredentialsBachelor's degree; often advanced degrees or certifications in management or businessBachelor's degree; relevant certifications like CRM certifications are common
Work EnvironmentStrategic leadership, overseeing teams, and high-level client engagementDay-to-day client interactions, account management, and relationship building
Employer & Industry UsageUsed in corporate, financial, and consulting sectors for senior client relations rolesCommon across industries like banking, tech, and services for client-facing roles

The main difference is that a Director Relationship Management focuses on strategic oversight and leadership of client relationships at a higher level, while a Client Relationship Manager handles direct client interactions and account management. Both roles require strong communication skills and industry knowledge, but the director position involves broader strategic responsibilities.

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Director Relationship Management jobs near you
Infographic showing various Director Relationship Management job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $100,880 per year, or $48.5 per hour.

Director/Managing Director Relationship Manager-Renewable Energy (CA/NY)

First Citizens Bank

Manhattan, NY • On-site

$275K - $350K/yr

Full-time

Re-posted 10 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview
First Citizens Energy Finance leverages its deep industry knowledge and expertise to offer comprehensive financing solutions for renewable and conventional power generation. The unit manages a large, diverse portfolio that includes investments in all asset classes across the energy sector.
This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.
The Director/Managing Director, Relationship Manager - Renewable Energy is responsible for acquiring, managing and enhancing Energy Finance relationships. Develops and maintains an active prospect list, client outreach plan and quality referral sources. The Managing Director role is the primary contact to provide products and services which support the unique financial needs of clients. Providing senior secured debt financing for thermal, renewable, and battery storage energy projects as well as structured corporate debt. This position collaborates with various corporate partners to build and manage full banking relationships. May act as a team lead, mentor or resource for less experienced team members.
Responsibilities
  • Sales & Marketing - Utilizes direct calling and centers of influence (COIs) to develop relationships and generate financing for clients. Identifies sales opportunities through clients and referral partners. Stays informed on market and industry trends, and develops strategies based on changing market needs.
  • Relationship Development - Maintains and develops influential relationships within the market to create sales and referral opportunities. Manages customer and prospect relationships, referring sales partners or other associates as appropriate to carry sales relationships to completion.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines.
  • Loan Support - Works in partnership with underwriting and portfolio management teams to package deals for Credit Administration approval.

Qualifications
Director Level:
Bachelor's Degree and 8 years of experience in Commercial Banking, Relationship Management, Sales OR High School Diploma or GED and 12 years of experience in Commercial Banking, Relationship Management, Sales
Preferred Education: MBA
Preferred Area of Study: Business Administration, Finance, Economics
Preferred Area of Experience: Energy Finance
Preferred Skills:
8+ years of Sales experience in Energy Finance/Renewable Energy within the Banking, Financial Services, Capital Markets Industry.
Senior Director:
Bachelor's Degree and 10 years of experience in Commercial Banking, Relationship Management, Sales OR High School Diploma or GED and 14 years of experience in Commercial Banking, Relationship Management, Sales
Preferred Skills:
12 years of Sales experience in Energy Finance/Renewable Energy within the Banking, Financial Services, Capital Markets Industry.
Director Level:
If hired in New York or California, the base pay for this position is generally between $235,000 and $285,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment
Senior Director:
If hired in New York or California, the base pay for this position is generally between $275,000.00 and $350,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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