Director Client Relations Jobs in Michigan (NOW HIRING)

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. 

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance.  401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.  We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

The Commercial Banking Director is responsible for generating new loan and deposit business, according to assigned sales goals, by initiating and developing relationships with businesses, industries, developers and consumers. This position maintains acceptable credit quality and appropriate loan pricing. Team portfolio management and client relationship expansion, including partner referrals, are critical for success in this position.  This role leads the C&I banking team in Indianapolis, Detroit, Michigan Metro Area Geography. 

Salary Range

The salary range for this position is $127,900. - $258,600. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate’s relevant skills and professional experience, educational qualifications, and geographic location.

Key Accountabilities

• Spearhead the development and growth of C&I to execute relationships with clients and prospects focusing on revenue generation, retention, and identifying growth opportunities.
• Communicates sales goals and expectations and manages performance of relationship managers.
• Leads sales management efforts and activities including weekly sales meetings, business development calls, client relations and coaching of relationship managers.
• Partners with Treasury Management and Merchant Services, Wealth, Swap, Community Banking and others to offer solutions that deepen client relationships.
• Prospects businesses with focus on businesses with revenue sizes between $5MM - $50MM and credit exposure of $1MM - $10MM – along with deposit opportunities.
• Works to achieve assigned team’s sales goals through proactive activities and behaviors that lead to results.
• Aligns client and bank objectives and orchestrates organizational resources and referral partners to build collaborative, client-focused relationships.
• Leverages centers of influence to build a network and create a pipeline of business.
• Ensures that the team is managing a portfolio of customers satisfactorily, ensuring the relationships are maintained in a professional manner and monitoring of the portfolio meets current loan standards.
• Strives to meet or exceed average portfolio target by strengthening existing client relationships and fostering new relationships.
• Manages delinquencies and portfolio to ensure that classified credits are recognized timely and referred promptly to Special Assets. 

Key Competencies for Position

Develops Talent - Maximizes capabilities within team.

• Develops team members' effectiveness in their current and future roles through development activities.
• Identifies issues, continuously provides coaching, mentoring, feedback and support to aid in building trust, development and promotability.
• Cultivates an environment of trust and optimizes talents and capabilities of team.
• Identifies the right people for the right role while leveraging diversity.

Strategy in Action – Fosters strategic capability in self and others.

• Connects work to the broader goals (i.e., team, line of business) and communicates team member's role in contributing to Old National's strategy and goals.
• Demonstrates awareness and understanding of environmental factors influencing their role.
• Anticipates, identifies, and articulates potential issues and opportunities and effectively responds.
• Identifies immediate, near-term opportunities required for business impact while exploring multiple viewpoints to generate and implement new ideas improving performance.
• Inspires others to personally contribute to the organization’s success for the long term.

Makes Decisions & Solves Problems - Seeks deeper understanding, identifies alternative solutions, and drives sound decisions.

• Identifies, evaluates, and owns problems and opportunities along with possible solutions through effective collaboration.
• Collaborates and seeks to identify what caused the issue, comparing data from different sources within Old National to draw conclusions.
• Uses effective approaches for choosing a course of action or developing appropriate solutions resulting in sound decisions.
• Implements appropriate solutions and evaluates results within team.

Delights Clients - Consistently seeks and leverages knowledge creating a best-in-class experience for clients and team members.

• Supports an environment for passionately serving internal/external clients with excellence.
• Nurtures a growth mindset by staying current with developments and trends related to role and sharing information with team identifying potential client impact.
• Understands data, metrics and/or financial information and how they tie to business outcomes related to client, team and business area.
• Creates an environment of accountability where team nurtures client relationships by listening, prioritizing and acting responsibly to meet client needs, mitigate risk and add shareholder value. 

Qualifications and Education Requirements

• Bachelor’s degree and/or H.S. Diploma/GED with equivalent work experience.
• Minimum 10 years relevant C&I and/or other Commercial Banking experience.
• Proven leadership experience, including prior management of relationship managers.
• Ability to orchestrate organizational resources by identifying key players, communicating relevant information, and building collaborative client-focused relationships.
• Possesses a thorough knowledge of Loan Standards, Loan Review Administration and Banking/OCC Procedures.
• Very high level of written and verbal communication skills.
• Must have a proven track record of successful sales performance with strong business development skills and portfolio management skills.
• Very high level of sales, negotiation and financial analysis skills.
• Position may require the need to travel to other Old National, client or meeting locations.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. 

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank.  Join our team!