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Client Relations Associate Jobs in Michigan (NOW HIRING)

Law Firm

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Law Firm Client Relations Manager/Credit Manager

Southfield, MI · On-site

$68K - $75K/yr

Qualifications • Associate's degree required; bachelor's degree in business, accounting, finance, preferred. • Minimum 3 years' experience in accounts receivable, collections, client relations ...

Mariner

Client Service Associate

Bloomfield, MI · On-site

$60K - $75K/yr

The client service associate is a critical part of the Mariner Wealth Advisors team, responsible ... Positive attitude toward client relations to provide exceptional, proactive client service

Spire Limits Inc

Sales Associate

Troy, MI · On-site

$40K - $50K/yr

Client Relations and Customer service * Communication skills * Customer Support * Team Leadership and Trainee Management Here at Spire Limits, we have been fortunate enough to be able to expand from ...

Spire Limits Inc

Sales Associate

Troy, MI · On-site

$40K - $50K/yr

Client Relations and Customer service * Communication skills * Customer Support * Team Leadership and Trainee Management Here at Spire Limits, we have been fortunate enough to be able to expand from ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Michigan

Client Relations Associate information

See Michigan salary details

$21.8K

$41K

$58.4K

How much do client relations associate jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client relations associate in Michigan is $41,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $43,600.00 per year, depending on experience, location, and employer.

What does a customer relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and address concerns. They often handle inquiries, provide product or service information, and maintain positive relationships using communication tools like email or phone. Strong interpersonal skills and familiarity with customer management software are typically required for this role.

What are Client Relations Associates?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What does a client relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and foster long-term relationships. They handle inquiries, resolve issues, and may use customer relationship management (CRM) tools to track interactions. Strong communication skills and attention to detail are essential for success in this role.

How does a Client Relations Associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a Client Relations Associate, and why are they important?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What is a client relationship associate job description?

A client relationship associate is responsible for maintaining and strengthening relationships with clients by providing excellent customer service, addressing inquiries, and ensuring client satisfaction. They often use CRM software to track interactions and may assist with onboarding, account management, and resolving issues to support client retention and business growth.

Is a CSA job stressful?

A Client Relations Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and maintaining client satisfaction. The level of stress depends on the workload, company environment, and communication skills required, but strong organizational and problem-solving abilities can help manage it effectively.
What are the most commonly searched types of Client Relations jobs in Michigan? The most popular types of Client Relations jobs in Michigan are:
What are popular job titles related to Client Relations Associate jobs in Michigan? For Client Relations Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Relations Associate jobs in Michigan look for? The top searched job categories for Client Relations Associate jobs in Michigan are:
What cities in Michigan are hiring for Client Relations Associate jobs? Cities in Michigan with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,042 per year, or $19.7 per hour.

Law Firm Client Relations Manager/Credit Manager

Law Firm

Southfield, MI • On-site

$68K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

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Job description

A well established and respected law firm in the Detroit area has an opportunity in their accounting department for a Client Relations Manager.

This role will liaise between the firm, attorneys, and clients to support the firm’s collection efforts while keeping the client relationship in view. This role is responsible for proactively communicating with clients regarding billing practices and payment options, monitoring accounts receivable activity, and partnering with attorneys and firm leadership to address outstanding balances in a professional and client-focused manner.

The ideal candidate combines excellent communication and relationship-building skills with strong financial acumen, discretion, and persistence.

•Contact new clients to explain the firm’s billing practices, invoicing, and available payment options.

•Remain available to clients, ready to answer questions related to invoices, payment, and account status.

•Create professional and positive relationships with clients while holding to the firm’s expectations regarding timely payment.

•Monitor client payment and AR reports to identify potential concerns, delinquent accounts.

•Proactively follow up with clients regarding outstanding invoices, professionally

  • Partner with attorneys to develop and implement appropriate collection strategies for past-due accounts.

•Work with the Chief Admin. Officer to review aged accounts receivable and prioritize collection initiatives.

•Negotiate and recommend payment arrangements, document agreed-upon payment plans.

•Maintain accurate records of client communications, collection activities, and account notes.

•Prepare semi-monthly and monthly reports for aging accounts and collection efforts.

•Maintain strict confidentiality regarding client information and financial matters.

Qualifications

•Associate’s degree required; bachelor’s degree in business, accounting, finance, preferred.

•Minimum 3 years' experience in accounts receivable, collections, client relations, or legal billing

•Experience in a law firm strongly preferred.

•Knowledge of the Fair Debt Collection Practices Act and other applicable federal and state law and regulations governing debt collection, consumer protection, and billing practices, or the ability to quickly develop such knowledge.

•Thoughtful, communicator. Strong organizational skills and attention to detail and precision.

•Ability to remain calm, composed, and professional while maintaining a firm, fact-supported approach in challenging and sometimes high-conflict situations.

•Proficiency with Microsoft Office applications and accounting or practice management software.

•Ability to analyze reports, prioritize workload, and manage multiple responsibilities effectively.

Company Description

The firm has multiple offices in the US employing the best technology, processes and people, for the express purpose of providing excellent service and results for clients. We would love to consider how we can work together!