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Client Relations Associate Jobs in Ionia, MI (NOW HIRING)

Pwc

Data Strategy & Governance -Director

Grand Rapids, MI · On-site

$155K - $410K/yr

... client relations while fostering an environment where innovation thrives. This role presents a ... Associate - SAP Master Data Governance (MDG) - SnowPro Core / SnowPro Advanced - Databricks ...

ASM Global

Director of Concessions

Grand Rapids, MI · On-site

... and client relations through effective communication and prudent financial practices ... Maintain management staff and ensure proper hiring and promoting associates per Legends standards ...

Ghafari As

Marketing Director

Grand Rapids, MI · On-site

$120 - $180/hr

Collaborate with client-facing teams to understand client needs and expectations * Develop and ... Bachelor's degree in marketing, public relations, business, journalism, or related field required

8CAP Inc.

Housing Resource Specialist

Orleans, MI

This role focuses on client support, housing stabilization, and building relationships with ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

8CAP Inc.

Housing Resource Specialist

Orleans, MI · On-site

$17.44 - $18.60/hr

This role focuses on client support, housing stabilization, and building relationships with ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

8CAP Inc.

Housing Resource Specialist

Alma, MI

This role focuses on client support, housing stabilization, and building relationships with ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

8CAP Inc.

Housing Resource Specialist

Alma, MI · On-site

$17.44 - $18.60/hr

This role focuses on client support, housing stabilization, and building relationships with ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

Eightcap Inc

Housing Resource Specialist

Alma, MI · On-site

This role focuses on client support, housing stabilization, and building relationships with ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

Eightcap Inc

Housing Resource Specialist

Orleans, MI · On-site

This role focuses on client support, housing stabilization, and building relationships with ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

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Showing results 1-20

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Ionia, MI

Client Relations Associate information

See Ionia, MI salary details

$22.5K

$42.4K

$60.4K

How much do client relations associate jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client relations associate in Ionia, MI is $42,441.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $45,100.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What cities near Ionia, MI are hiring for Client Relations Associate jobs?

Cities near Ionia, MI with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Ionia, MI as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,441 per year, or $20.4 per hour.

Customer Service Representative - St. Johns Area

The Pivot Group

Saint Johns, MI • On-site

$43K - $63K/yr

Other

Re-posted 10 days ago

Job description


Customer Service Representative | St. Johns, MI
Salary Range: $43,000 - $63,000 depending on experience
Are you a dynamic leader with a passion for excelling in customer service representative? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is dedicated to building meaningful connections and supporting community growth. We are collaborating with leading companies in St. Johns seeking experienced Customer Service Representatives to drive results.
We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.
The Opportunity
We collaborate with manufacturing companies in the St. Johns region seeking Customer Service Representatives. These employers partner with us because they want real insight into candidates-not just resumes. By joining our network, you gain access to roles worth considering.
Key Responsibilities
  • Respond to customer inquiries regarding product specifications, order status, and delivery schedules.
  • Troubleshoot and resolve customer issues related to product defects, shipping errors, and service complaints.
  • Collaborate with production, logistics, and quality control teams to expedite orders and resolve customer concerns.
  • Maintain accurate records of customer interactions, transactions, and resolutions in the CRM system.
  • Provide product information and technical support to customers, including usage instructions and maintenance tips.
  • Process customer orders, returns, and exchanges in accordance with company policies and procedures.
Recommended Qualifications
  • High school diploma or equivalent; some college preferred
  • 2+ years of customer service experience, preferably in manufacturing or a related technical field
  • Proficient in ERP systems and Microsoft Office Suite
  • Excellent communication and interpersonal skills, with the ability to explain technical information clearly
  • Strong problem-solving abilities and attention to detail
  • Ability to work effectively in a fast-paced manufacturing environment
Bonus Qualifications
  • Experience with ERP systems (e.g., SAP, Oracle)
  • Familiarity with manufacturing processes or product lifecycle
  • Ability to read and interpret technical documents or blueprints
  • Certification in customer service or a related field (e.g., CX, conflict resolution)

Job Titles That Should Apply
Customer Service Representative, Client Services Representative, Customer Support Specialist, Customer Care Associate, Client Relations Specialist, Technical Support Representative, Help Desk Analyst, Customer Success Associate, Service Desk Agent, Customer Service Agent
Why The Pivot Group Network
The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic-they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.
If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your search-market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.
Required Skills:
• Resume
• Offers
• Access
• Support
• Client Relations
• Resolutions
• Logistics
• ERP
• Salary
• Hiring
• Partnerships
• Returns
• Recruiting
• CRM
• Compensation
• Instructions
• Shipping
• Customer Support
• Conflict Resolution
• Attention To Detail
• SAP
• Quality Control
• Manufacturing
• Specifications
• Interpersonal Skills
• Technical Support
• Records
• Oracle
• Preparation
• Maintenance
• Customer Service
• Microsoft Office
• Communication
Salary Package:
$ 43,000.00 - 63,000.00 (US Dollar)

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