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Client Relations Associate Jobs in Ionia, MI (NOW HIRING)

... and client relations through effective communication and prudent financial practices ... Maintain management staff and ensure proper hiring and promoting associates per Legends standards ...

... Relations Documentation and Compliance Community Collaboration and Continuous Improvement Client ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

... Relations Documentation and Compliance Community Collaboration and Continuous Improvement Client ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

This role focuses on client support, housing stabilization, and building relationships with ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

Housing Resource Specialist

Orleans, MI · On-site

$17.44 - $18.60/hr

This role focuses on client support, housing stabilization, and building relationships with ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

This role focuses on client support, housing stabilization, and building relationships with ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

Housing Resource Specialist

Alma, MI · On-site

$17.44 - $18.60/hr

This role focuses on client support, housing stabilization, and building relationships with ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

This role focuses on client support, housing stabilization, and building relationships with ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

This role focuses on client support, housing stabilization, and building relationships with ... Associate's degree in human services, Social Work, or related field or High school diploma or ...

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Client Relations Associate information

See Ionia, MI salary details

$22.5K

$42.4K

$60.4K

How much do client relations associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client relations associate in Ionia, MI is $42,441.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $45,100.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What cities near Ionia, MI are hiring for Client Relations Associate jobs?

Cities near Ionia, MI with the most Client Relations Associate job openings:

Infographic showing various Client Relations Associate job openings in Ionia, MI as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,441 per year, or $20.4 per hour.

Paralegal (in office Grand Rapids, MI)

Stenger & Stenger PC

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago


Job description

About Us:
Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors’ rights across 11 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of:

  • Hard Work
  • Innovation
  • Teamwork
  • Performance
  • Excellence


About the Role:

The Paralegal position based in our Grand Rapids, MI office plays a critical role in supporting our legal team by managing a wide range of legal and administrative tasks. This role is essential to the team and responsible for assisting and supporting their state attorneys in his/her duties by performing paralegal and administrative duties. Team members frequently communicate and collaborate with other legal team members including attorneys, county clerks, judges, and consumer’s places of employment

Minimum Qualifications:

  • Associate’s degree or paralegal certificate from an accredited institution.
  • Minimum of 2 years of experience working as a paralegal or in a similar legal support role.
  • Basic knowledge of Microsoft Office.
  • Strong knowledge of legal terminology, procedures, and documentation standards.
  • Excellent written and verbal communication skills.
  • 1-3 years' experience in creditor's rights and civil litigation preferred

Responsibilities:

  • Prompt response and execution of instruction from state attorney, direct supervisor, secondary supervisor, Collections Manager, Client Relations Manager, Director of Compliance, Director of Operations, and/or President.
  • Assist state attorney/paralegal supervisor in the maintenance of account files.
  • Assist state attorney in drafting documents and legal pleadings.
  • Assist state attorney/paralegal supervisor in file maintenance by updating the case files with court/vendor information.
  • Review drafted correspondences/pleadings, assemble documentation, redact and assemble case exhibits.

Why Join Us?
At Stenger & Stenger, P.C., we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer:

  • Competitive compensation
  • Health, dental, and vision benefits after 90 days
  • 401k retirement plan after 6 months of service
  • Paid holidays and generous time off
  • Firm provided life and disability insurance
  • Employee Assistance Program to help navigate life’s challenges