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Client Relations Associate Jobs in Michigan (NOW HIRING)

Sales Associate

Chelsea, MI · On-site

$13.25 - $18/hr

Sales Associate at Chelsea Wellness Center Type: Part Time Plus (30-39 hours per week) and includes ... client relations management system. - Working out with a trainer, taking a class or working out on ...

Associate Banker: Start Your Career in Mortgage Sales Innovation Mortgage | Farmington Hills, MI ... Customer Service & Client Relations: warm, professional, and able to put people at ease

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This role is on site, Mon-Fri 8:30am-5pm A top client in the transportation and logistics industry ... Associate's or Bachelor's degree. * Experience in logistics, transportation, carrier relations ...

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PT Sales Associate - Somerset

Troy, MI · On-site

$14.25 - $16.25/hr

As a Sales Associate at Marc Jacobs, you will drive sales & service by providing an exceptional ... Experience in generating sales, building, and developing client relations * Demonstrated verbal and ...

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Client Relations Associate information

See Michigan salary details

$21.8K

$41K

$58.4K

How much do client relations associate jobs pay per year?

As of Jul 3, 2026, the average yearly pay for client relations associate in Michigan is $41,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $43,600.00 per year, depending on experience, location, and employer.

What does a customer relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and address concerns. They often handle inquiries, provide product or service information, and maintain positive relationships using communication tools like email or phone. Strong interpersonal skills and familiarity with customer management software are typically required for this role.

What are Client Relations Associates?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What does a client relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and foster long-term relationships. They handle inquiries, resolve issues, and may use customer relationship management (CRM) tools to track interactions. Strong communication skills and attention to detail are essential for success in this role.

How does a Client Relations Associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a Client Relations Associate, and why are they important?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What is a client relationship associate job description?

A client relationship associate is responsible for maintaining and strengthening relationships with clients by providing excellent customer service, addressing inquiries, and ensuring client satisfaction. They often use CRM software to track interactions and may assist with onboarding, account management, and resolving issues to support client retention and business growth.

Is a CSA job stressful?

A Client Relations Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and maintaining client satisfaction. The level of stress depends on the workload, company environment, and communication skills required, but strong organizational and problem-solving abilities can help manage it effectively.
What are the most commonly searched types of Client Relations jobs in Michigan? The most popular types of Client Relations jobs in Michigan are:
What job categories do people searching Client Relations Associate jobs in Michigan look for? The top searched job categories for Client Relations Associate jobs in Michigan are:
What cities in Michigan are hiring for Client Relations Associate jobs? Cities in Michigan with the most Client Relations Associate job openings:
Infographic showing various Client Relations Associate job openings in Michigan as of June 2026, with employment types broken down into 79% Full Time, 11% Part Time, 5% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,042 per year, or $19.7 per hour.

Account Manager - State Farm Agent Team Member

Troy Peterson - State Farm Agent

Byron Center, MI • On-site

Other

Medical, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Account Manager - State Farm Agent Team Member

As an Account Manager - State Farm Agent Team Member for Troy Peterson - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.
Qualifications:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer
Benefits:
  • Paid time off (holidays and personal/sick days)
  • Base salary plus commissions/bonuses
  • Base salary based on prior insurance experience, but not necessary
  • Health benefits
  • Growth potential/opportunities for advancement within my agency