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Client Relations Manager Jobs in Michigan (NOW HIRING)

Meijer

Employee Relations Manager

Grand Rapids, MI · Hybrid

The Team Relations Manager will use a working knowledge of applicable employment laws and HR best ... Effectively facilitate restructures, redeployments, and staffing within the client groups.

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Client Relations Manager information

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$25.3K

$50K

$85.4K

How much do client relations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client relations manager in Michigan is $50,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $56,700.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in Michigan?

The most popular types of Client Relations jobs in Michigan are:

What job categories do people searching Client Relations Manager jobs in Michigan look for?

The top searched job categories for Client Relations Manager jobs in Michigan are:

What cities in Michigan are hiring for Client Relations Manager jobs?

Cities in Michigan with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $50,015 per year, or $24 per hour.

Production Planning & Client Relations Manager

Hutchinson

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description


ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Oversee daily customer service operations including order entry, scheduling, updates, and issue resolution.
• Collaborate with Production, Planning, Purchasing, and Logistics teams to align customer orders with
production capacity and material availability.
• Lead weekly and daily production planning meetings; communicate priorities and constraints to internal
stakeholders.
• Monitor order progress and proactively address delays, bottlenecks, or capacity conflicts.
• Ensure accurate input and maintenance of customer purchase orders, forecasts, and delivery requirements.
• Analyze customer demand patterns to support forecasting and production planning.
• Improve processes involving order management, communication flow, and production schedule visibility.
• Manage escalations, customer complaints, and service recovery actions.
• Generate and review key customer and production planning metrics.
• Maintain strong relationships with key accounts to understand expectations and future requirements.
• Support continuous improvement initiatives related to lead times, schedule adherence, and customer
satisfaction.
SUPERVISORY RESPONSIBILITIES:
• Directly supervise the Customer Service team across multiple sites
• Responsible for staffing, performance management, training, and development of team members.
• Refer to the Organizational Chart for detailed reporting structure.
QUALIFICATIONS:
• Strong understanding of production planning, scheduling, and manufacturing processes.
• Excellent communication and customer relationship-management skills.
• Ability to balance customer expectations with operational capabilities.
• Strong analytical and problem-solving ability.
• Leadership mindset with the ability to motivate and guide teams.
• High attention to detail and time-management skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Knowledge of ERP/MRP systems.
EDUCATION AND EXPERIENCE:
• Bachelor's degree in business, Supply Chain, Operations Management, or related field (preferred).
• - 3-5+ years of experience in customer service within a manufacturing environment.
• - Experience in production planning or scheduling strongly preferred.
• - Prior supervisory or team-lead experience recommended.
COMPUTER SKILLS:
• Proficiency in ERP/MRP systems (SAP, Oracle, Microsoft Dynamics, or similar).
• Advanced skills in Microsoft Excel (pivot tables, VLOOKUP, reporting).
• Familiarity with CRM platforms and customer portals.
• Proficiency with Microsoft Office Suite.
CERTIFICATES, LICENSES, REGISTRATIONS:
• APICS CPIM or CSCP certification (preferred).
• Six Sigma Yellow/Green Belt (a plus).
• Customer service or supply chain-related certifications recommended.
KEY PERFORMANCE INDICATORS (KPIs):
• On-Time Delivery (OTD).
• Schedule Adherence.
• Customer Satisfaction Score (CSAT) / NPS.
• Order Entry Accuracy.
• Backorder Rate.
• Lead Time Reduction.
• Forecast Accuracy.
• Internal Response Time.
• Complaint Resolution Time.
WORK ENVIRONMENT:
• Primarily office-based with regular visits to manufacturing, warehouse, and logistics areas.
• Exposure to industrial environments with noise, moving equipment, and varying temperatures.
• Collaborative and fast-paced setting requiring adaptability and cross-functional coordination.
• May involve travel to domestic and international sites
What We Offer:
Competitive Compensation
Enjoy an attractive salary that reflects your skills, experience, and contributions.
Comprehensive Health Benefits
Choose from a range of medical, dental, and vision insurance options to fit your needs and those of your family.
Company-Paid Coverage
We provide company-sponsored Long-Term Disability, Short-Term Disability, Life Insurance, and AD&D Insurance, with the option to enhance your coverage through buy-up plans.
Generous Paid Time Off
Recharge with competitive PTO policies that support your personal time, holidays, and overall well-being.
Retirement Planning
Prepare for your future with our 401(k) retirement plan, featuring an employer match to help you grow your savings
Global Opportunities & Local Impact
Be part of a company that offers international collaboration and local empowerment, giving you the chance to make a real impact while building a global career.
Hutchinson is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Hutchinson believes that diversity and inclusion among our employees is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Employment at Hutchinson is based on merit, competence, and qualifications, and we are committed to providing equal opportunities for training and advancement for all employees. Hutchinson is also committed to making our application process accessible to individuals with disabilities and will provide reasonable accommodations upon request.
Hutchinson is committed to protecting your personal data and adhering to data protection regulations, including the GDPR. We collect and process your data to provide our services and manage our operations, with measures in place to ensure its security. You have rights regarding your data, including access and erasure. Please refer to our full Privacy Policy for more details and contact information for data protection matters.

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