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Client Relations Manager Jobs in Michigan (NOW HIRING)

Law Firm

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Law Firm Client Relations Manager/Credit Manager

Southfield, MI · On-site

$68K - $75K/yr

A well established and respected law firm in the Detroit area has an opportunity in their accounting department for a Client Relations Manager. This role will liaise between the firm, attorneys, and ...

Law Firm

Be Seen First

Law Firm Collections Manager

Southfield, MI · On-site

$68K - $75K/yr

A well established and respected law firm in the Detroit area has an opportunity in their accounting department for a Client Relations Manager. This role will liaise between the firm, attorneys, and ...

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Client Relations Manager information

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$25.3K

$50K

$85.4K

How much do client relations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for client relations manager in Michigan is $50,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $56,700.00 per year, depending on experience, location, and employer.

What qualifications do I need to be a Client Relationship Manager?

A Client Relationship Manager typically needs a bachelor's degree in business, marketing, or a related field. Strong communication, interpersonal, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as CRM or project management credentials can enhance qualifications.

What does a Client Relations Manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a Client Relations Manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by Client Relations Managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

Is an RM role stressful?

A Client Relations Manager role can be stressful due to managing client expectations, handling multiple accounts, and meeting deadlines. Strong communication skills and organization are essential to effectively handle the workload and reduce stress levels.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What is a client relations manager?

A client relations manager is responsible for maintaining and strengthening relationships with clients to ensure satisfaction and loyalty. They often handle communication, address concerns, and coordinate services, using skills in communication, problem-solving, and customer management tools. This role typically requires strong interpersonal skills and knowledge of the company's products or services.

How much does a client relations manager earn?

The average salary for a client relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior roles or those in large companies may earn higher salaries, and additional compensation can include bonuses and benefits.
What are the most commonly searched types of Client Relations jobs in Michigan? The most popular types of Client Relations jobs in Michigan are:
What job categories do people searching Client Relations Manager jobs in Michigan look for? The top searched job categories for Client Relations Manager jobs in Michigan are:
What cities in Michigan are hiring for Client Relations Manager jobs? Cities in Michigan with the most Client Relations Manager job openings:
Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,015 per year, or $24 per hour.

Law Firm Client Relations Manager/Credit Manager

Law Firm

Southfield, MI • On-site

$68K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

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Job description

A well established and respected law firm in the Detroit area has an opportunity in their accounting department for a Client Relations Manager.

This role will liaise between the firm, attorneys, and clients to support the firm’s collection efforts while keeping the client relationship in view. This role is responsible for proactively communicating with clients regarding billing practices and payment options, monitoring accounts receivable activity, and partnering with attorneys and firm leadership to address outstanding balances in a professional and client-focused manner.

The ideal candidate combines excellent communication and relationship-building skills with strong financial acumen, discretion, and persistence.

•Contact new clients to explain the firm’s billing practices, invoicing, and available payment options.

•Remain available to clients, ready to answer questions related to invoices, payment, and account status.

•Create professional and positive relationships with clients while holding to the firm’s expectations regarding timely payment.

•Monitor client payment and AR reports to identify potential concerns, delinquent accounts.

•Proactively follow up with clients regarding outstanding invoices, professionally

  • Partner with attorneys to develop and implement appropriate collection strategies for past-due accounts.

•Work with the Chief Admin. Officer to review aged accounts receivable and prioritize collection initiatives.

•Negotiate and recommend payment arrangements, document agreed-upon payment plans.

•Maintain accurate records of client communications, collection activities, and account notes.

•Prepare semi-monthly and monthly reports for aging accounts and collection efforts.

•Maintain strict confidentiality regarding client information and financial matters.

Qualifications

•Associate’s degree required; bachelor’s degree in business, accounting, finance, preferred.

•Minimum 3 years' experience in accounts receivable, collections, client relations, or legal billing

•Experience in a law firm strongly preferred.

•Knowledge of the Fair Debt Collection Practices Act and other applicable federal and state law and regulations governing debt collection, consumer protection, and billing practices, or the ability to quickly develop such knowledge.

•Thoughtful, communicator. Strong organizational skills and attention to detail and precision.

•Ability to remain calm, composed, and professional while maintaining a firm, fact-supported approach in challenging and sometimes high-conflict situations.

•Proficiency with Microsoft Office applications and accounting or practice management software.

•Ability to analyze reports, prioritize workload, and manage multiple responsibilities effectively.

Company Description

The firm has multiple offices in the US employing the best technology, processes and people, for the express purpose of providing excellent service and results for clients. We would love to consider how we can work together!