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Customer Relations Jobs in Michigan (NOW HIRING)

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Customer Relations Representative

Carleton, MI ยท On-site

$18.50 - $21.50/hr

Provide administrative support to Sales and Customer Relations personnel. * Work independently and as a team member to organize, prioritize, and complete multiple tasks accurately and on time.

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Customer Relations Representative

Belleville, MI ยท On-site

$18.50 - $21.50/hr

Provide administrative support to Sales and Customer Relations personnel. * Work independently and as a team member to organize, prioritize, and complete multiple tasks accurately and on time.

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Customer Relations Representative

Monroe, MI ยท On-site

$18.50 - $21.50/hr

Provide administrative support to Sales and Customer Relations personnel. * Work independently and as a team member to organize, prioritize, and complete multiple tasks accurately and on time.

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Customer Relations Representative

Taylor, MI ยท On-site

$18.50 - $21.50/hr

Provide administrative support to Sales and Customer Relations personnel. * Work independently and as a team member to organize, prioritize, and complete multiple tasks accurately and on time.

Customer Relations Advocate

Portage, MI ยท On-site

$20 - $24/hr

As a Customer Relations Advocate, you'll safeguard strong relationships, resolving claims and complaints fairly and effectively in accordance with applicable consumer laws. A Day in the Role

Work with customers to provide product information, technical support, and product quoting. Ensure a high level of satisfaction is reached for all customer and potential customers when transacting ...

Work with customers to provide product information, technical support, and product quoting. Ensure a high level of satisfaction is reached for all customer and potential customers when transacting ...

Work with customers to provide product information, technical support, and product quoting. Ensure a high level of satisfaction is reached for all customer and potential customers when transacting ...

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Customer Relations information

See Michigan salary details

$24.8K

$46.7K

$65.8K

How much do customer relations jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer relations in Michigan is $46,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $53,200.00 per year, depending on experience, location, and employer.

What is customer relations?

Customer relations refers to the strategies and processes a business uses to build and maintain positive relationships with its customers. This involves addressing customer needs, handling inquiries and complaints, and ensuring customer satisfaction. Effective customer relations can lead to increased loyalty, repeat business, and positive word-of-mouth for a company. Professionals in customer relations often work in customer service, support, or account management roles, serving as the main point of contact between the business and its customers.

What are the key skills and qualifications needed to thrive in customer relations, and why are they important?

To thrive in Customer Relations, you need strong interpersonal communication skills, problem-solving ability, and often a background in business or customer service. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Empathy, patience, and conflict resolution skills help professionals build trust and maintain positive client interactions. These abilities are crucial for ensuring customer satisfaction and loyalty, which drive business success.

What are some common challenges faced in a customer relations role, and how can I prepare for them?

In a Customer Relations position, you may frequently encounter challenging situations such as handling dissatisfied customers, resolving complex issues, or juggling multiple inquiries at once. To prepare, it's important to develop strong communication and problem-solving skills, as well as emotional resilience. Familiarizing yourself with the company's products, services, and policies can also help you respond more effectively. Additionally, learning to work collaboratively with other departments, like technical support or sales, will enable you to find solutions more efficiently and provide a positive customer experience.

What is the difference between Customer Relations vs Customer Service Representative?

AspectCustomer RelationsCustomer Service Representative
Primary FocusBuilding long-term customer relationships and loyaltyHandling immediate customer inquiries and issues
Skills NeededCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Work EnvironmentClient meetings, strategic planning, account managementCall centers, retail, support desks
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications, product training

Customer Relations roles focus on fostering ongoing relationships and strategic engagement with clients, while Customer Service Representatives primarily address immediate customer needs and support. Both roles require strong communication skills, but Customer Relations emphasizes relationship-building skills, whereas Customer Service focuses on problem resolution.

What are the most commonly searched types of Customer Relations jobs in Michigan?

The most popular types of Customer Relations jobs in Michigan are:

What cities in Michigan are hiring for Customer Relations jobs?

Cities in Michigan with the most Customer Relations job openings:

Infographic showing various Customer Relations job openings in Michigan as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,730 per year, or $22.5 per hour.

Customer Relations Specialist

Brighton, MI โ€ข On-site

Long Island Clean Water Service, Inc.
Constructionย โ€ขย 11 - 50 employees

Full-time

Medical, PTO

Posted 11 days ago


Job description

Description
Company : Beauchamp
Customer Relations Specialist (CRS)
About Us:
At Beauchamp Water Treatment Solutions, we are leaders in the water treatment industry, committed to delivering high-quality products and exceptional service to our clients. Our team is dedicated to ensuring that our customers have access to the best water treatment solutions available. We are currently seeking a reliable customer service driven individual to add to our growing team!
Position Overview:
The Customer Relations Specialist (CRS) will assist customers in a personalized and friendly manner to ensure every experience with Beauchamp Water Treatment is an exceptional one.
Essential Duties/Principal Responsibilities:
โ€ข Communicate with customers regarding their experience with installations, service and deliveries
โ€ข Work with the sales and marketing teams to provide feedback on opportunities and promoting education to customers
โ€ข Foster customer success by efficiently resolving customer inquiries
โ€ข Maintain accurate records of customer interactions
โ€ข Follow department procedures, guidelines, and policies
Qualifications & Abilities:
โ€ข Sales, Marketing, Customer Service experience preferred, but will train
the right person
โ€ข Previous customer service creating a WOW Experience
โ€ข Strong work ethic and reliability with professionalism and poise
โ€ข Maintain attention to detail
โ€ข Ability to work independently and in a team environment
โ€ข Service Titan Software experience highly desired
What We Offer:
  • Competitive Salary: Commensurate with experience.
  • Benefits: Health insurance and paid time off.
  • Work Environment: A supportive and collaborative work environment where your contributions are valued.
  • Growth Opportunities: Opportunities for career advancement and professional development within the company.