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Customer Relations Administrator Jobs (NOW HIRING)

Bechtel

Labor Relations Administrator

Reston, VA · On-site

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all ... Supports labor relations personnel by coordinating communications, workforce transactions ...

Bechtel

Labor Relations Administrator

Clay, NY · On-site

$72K - $109K/yr

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all ... Industrial Relations/Labor Relations * Performs research and develops statistical information and ...

Bechtel

Labor Relations Administrator

Clay, NY · On-site

$72K - $109K/yr

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all ... Industrial Relations/Labor Relations * Performs research and develops statistical information and ...

Texas Electric Cooperatives, Inc.

WI · On-site

$65 - $80/hr

... administer the Election Policy and Procedures * • Maintain the corporate books and records of the ... Knowledge of principles and processes for providing customer service * Knowledge of preparing ...

Texas Electric Cooperatives, Inc.

$65 - $80/hr

... administer the Election Policy and Procedures * • Maintain the corporate books and records of the ... Knowledge of principles and processes for providing customer service * Knowledge of preparing ...

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Customer Relations Administrator information

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How much do customer relations administrator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer relations administrator in the United States is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Customer Relations Administrator vs Customer Service Representative?

AspectCustomer Relations AdministratorCustomer Service Representative
Primary FocusManaging customer relationships, retention, and satisfaction strategiesHandling customer inquiries, complaints, and support
Required SkillsCommunication, relationship management, problem-solvingCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, support centers
Common CertificationsCustomer service certifications, CRM software trainingCustomer service certifications, product training

While both roles involve customer interaction, a Customer Relations Administrator focuses on building long-term relationships and strategic retention efforts, whereas a Customer Service Representative primarily addresses immediate customer inquiries and issues. Understanding these differences helps in choosing the right career path or job search focus.

What is the role of a customer relations administrator?

A customer relations administrator manages communication between a company and its customers to ensure satisfaction and resolve issues. They handle inquiries, maintain customer records, and often use customer relationship management (CRM) software to track interactions and improve service quality.

What cities are hiring for Customer Relations Administrator jobs?

Cities with the most Customer Relations Administrator job openings:

What states have the most Customer Relations Administrator jobs?

States with the most job openings for Customer Relations Administrator jobs include:

What are popular job titles related to Customer Relations Administrator jobs?

For Customer Relations Administrator jobs, the most frequently searched job titles are:

Customer Relations Administrator jobs near you
Infographic showing various Customer Relations Administrator job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $47,424 per year, or $22.8 per hour.

Donor Relations Administrator

Carson, CA • On-site

Boys and Girls Clubs of Carson
See more jobs at Boys and Girls Clubs of Carsonexternal

$25 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Job Type
Full-time
Description
Job Title: Donor Relations Administrator
Job Type: Non-exempt: Full-time
Job Rate: $25-$27/hour
Reports to: VP of Development & Marketing
BOYS & GIRLS CLUBS OF CARSON MISSION:
The Boys & Girls Clubs of Carson (BGCC) offers our young people a safe environment where they can have fun and be themselves, dedicated adult mentors who respect and listen to them, and outcome-based programs that empower youth to become lifelong learners.
JOB SUMMARY
The Donor Relations Administrator is a key member of the Development & Marketing team, providing administrative, donor stewardship, and board relations support that advances the mission of Boys & Girls Clubs of Carson and contributes to raising more than $2 million annually through individual giving, corporate partnerships, grants, and special events. Reporting to the Vice President of Development & Marketing, this position provides high-level support to the Vice President and CEO by helping deliver exceptional experiences for donors, volunteers, Board members, and community partners. Responsibilities include maintaining accurate donor records, preparing donor acknowledgments and fundraising materials, supporting Board of Directors communications and meetings, assisting with special events, and providing administrative support that strengthens fundraising efforts and organizational effectiveness. Success in this role requires exceptional attention to detail, sound judgment, initiative, professionalism, and a commitment to outstanding customer service.
ROLES AND RESPONSIBILITIES
Board Liaison
  • Coordinate logistics for Board of Directors meetings, including scheduling, preparing agendas and PowerPoint slides, distributing meeting packets, and managing RSVPs.
  • Maintain the organization's corporate documents, bylaws, policies, resolutions, and other governance materials.
  • Track engagement and contributions for individual board members and provide regular reports on board performance.
  • Facilitate planning and logistics for board committee meetings, retreats, orientation of new board members, and recertification of returning board members.
  • Ensure timely preparation and dissemination of board communications and updates.
  • Support the President and Board Chair in managing board governance tasks.

Database Management & Gift Processing
  • Accurately enter all donor contributions and in-kind gifts into CRM (DonorPerfect).
  • Prepare and send acknowledgement letters, year-end tax letters, and donor receipts in a timely manner.
  • Reconcile donations with the Finance department monthly.
  • Update donor profiles, resolve duplicate records, and maintain data integrity.
  • Maintain login credentials for platforms and update shared documentation.
  • Create custom reports and dashboards to monitor fundraising performance trends for all appeals/campaigns and events.

Donor Stewardship
  • Produce personalized thank-you letters, including tribute gifts and stock donations.
  • Assist in making thank-you calls to first-time donors.
  • Monitor and respond to donor inquiries, resolving issues professionally and courteously.

Fundraising & Campaign Support
  • Support appeal mailings by preparing lists, materials, and documentation.
  • Assist with the entry of campaign codes and tracking for digital appeals.
  • Maintain organized digital files for campaign performance and invoices.

Event Support
  • Assist with special events logistics including inventory, registration tracking, and transporting event materials.
  • Provide administrative and event support for community events and third-party fundraisers.
  • Help with setup, volunteer check-in, and day-of logistics for key events.

Executive & Department Support
  • Process incoming mail for finance, including donations and payments, and distribute other correspondence to correct staff.
  • Create and submit check requests to finance
  • Attend weekly team meetings and other meetings as necessary.
  • Act as the point of contact among executives, employees, and external partners and schedule meetings as needed.
  • Format information for internal and external communication - memos, emails, presentations, reports.
  • Screen and direct phone calls and correspondence (written and electronic).
  • Create copies, scan files, and complete similar document related tasks.
  • Research products and/or services needed to enhance development-related administrative and operations procedures.
  • Maintain resource development supplies, collateral, filing systems and support coordination of development calendars.
  • Support in other duties as assigned.

Requirements
SKILLS/KNOWLEDGE REQUIRED
  • A BA degree and/or equivalent experience with a minimum of 2 years of development/fundraising experience or similar role. Experience in database management, or other fundraising/CRM system is required.
  • Exceptional skills in the areas of organization, attention to detail, time management, and ability to manage multiple tasks, define and set priorities and problem solve.
  • Thrives in a fast-paced environment.
  • Acts with discretion and confidentiality.
  • Excellent oral and written communication skills.
  • Ability to take initiative with projects to work both independently and in a team.
  • A personal mission, vision and values that align with Boys & Girls Clubs of Carson.
  • Prior non-profit work experience a plus.
  • Proficiency using MS Word, Excel, PowerPoint, Outlook, Publisher, Canva, Adobe Photoshop a plus. Graphic design experience is a plus.
  • Ability to consistently work a twelve-month position, including evening and weekend work as required. Must have reliable transportation to all work-related activities including evening and weekend work.
  • A valid California State Driver's License.

ENVIRONMENT AND WORKING CONDITIONS
Tasks are regularly performed with moderate exposure to environmental conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, and temperature and noise extremes.
PHYSICAL AND MENTAL REQUIREMENTS
Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of standing for long periods of time, stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight up to 25 pounds.
DISCLAIMER
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
BENEFITS
  • Health Insurance - BGCC pays 100% premium cost for employee
  • Dental Insurance - BGCC pays 100% premium cost for employee
  • Vision Insurance - BGCC pays 100% premium cost for employee
  • Life Insurance - BGCC pays 100% premium cost for employee
  • Long-Term Disability Insurance - BGCC pays 100% premium cost for employee
  • 401(k) Retirement Savings Plan
  • Paid Vacation and Sick Time Accrual
  • Employee Assistance Program

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