1

Customer Relations Representative Jobs (NOW HIRING)

Customer Relations Representative Full-Time | Immediate Start Build meaningful connections while making a positive impact. If you enjoy meeting new people, communicating with confidence, and being ...

Customer Relations Representative Full-Time | Immediate Start Build meaningful connections while making a positive impact. If you enjoy meeting new people, communicating with confidence, and being ...

Training & development Customer Relations Representative Full-Time | Immediate Start Build meaningful connections while making a positive impact. If you enjoy meeting new people, communicating with ...

Be Seen First

Customer Relations Representative Location: Los Angeles, CA 90045 Pay Rate: $23.00/hour Schedule: Monday-Friday | 7:30 AM - 4:30 PM Position Type: Contract-to-Hire About the Opportunity Our client is ...

New

Customer Relations Representative As a key member of the Koroseal Interior Products team, the Customer Relations Representative plays a vital role in ensuring exceptional customer service and support ...

next page

Showing results 1-20

Customer Relations Representative information

See salary details

$28.5K

$53.6K

$75.5K

How much do customer relations representative jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer relations representative in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relations Representative vs Customer Service Associate?

AspectCustomer Relations RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer-focused companies across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Relations Representative vs Customer Service Associate

Customer Relations Representatives focus on building long-term customer relationships, handling complex issues, and maintaining customer satisfaction. Customer Service Associates typically handle day-to-day customer inquiries, providing immediate support. Both roles require strong communication skills but differ in scope and depth of customer engagement.

Is customer relations a stressful job?

Customer Relations Representatives often handle challenging interactions, which can lead to stress, especially when managing difficult customers or high call volumes. However, many find the role manageable with good communication skills, patience, and stress management techniques. The job environment and workload can influence the level of stress experienced.

What is a customer relations representative?

As a customer relations representative, your duties are to provide customer service and interact with customers, addressing complaints or technical problems. Typically you work in a call center and speak with customers over the phone. You may also collect customer information, inform managers when persistent problems are occurring, and participate in sales and business development. Qualifications for the position include experience in customer service or retail and a variety of skills, such as patience, strong verbal communication, and computer proficiency. Experience in this position can sometimes lead to other career opportunities within the same company.

What are the key skills and qualifications needed to thrive as a customer relations representative, and why are they important?

To thrive as a Customer Relations Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent; some employers may prefer customer service experience. Familiarity with customer relationship management (CRM) software, call center platforms, and basic office applications is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you stand out in addressing client needs and diffusing challenging situations. These skills and qualities are crucial for building customer loyalty, resolving issues efficiently, and maintaining a positive company reputation.

How does a customer relations representative typically collaborate with other departments to resolve customer issues?

Customer Relations Representatives frequently work closely with teams such as sales, technical support, and billing to address and resolve customer concerns efficiently. They often serve as the main point of contact for customers, gathering information and coordinating with internal departments to facilitate solutions. Effective communication and strong organizational skills are essential, as they regularly relay customer feedback and ensure issues are tracked and resolved in a timely manner. This collaborative environment not only helps resolve problems but also provides valuable insights for process improvements.
What cities are hiring for Customer Relations Representative jobs? Cities with the most Customer Relations Representative job openings:
Who are the top companies hiring for Customer Relations Representative jobs? The top employers for Customer Relations Representative jobs are:
What states have the most Customer Relations Representative jobs? States with the most job openings for Customer Relations Representative jobs include:
Infographic showing various Customer Relations Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $53,615 per year, or $25.8 per hour.

Customer Relations Rep

Global Channel Management

Rochester, NY โ€ข On-site

Other

Re-posted 5 days ago


Job description

About the job Customer Relations Rep
Customer Relations Rep needs 1-2 years experience in customer-facing role through either customer or service or sales role
Customer Relations Rep requires:
Ability to multi-task and manage multiple conflicting priorities
Ability to maintain composure through stressful situations
Proficient in Microsoft applications Excellent written and oral communication skills required
Customer Relations Rep duties:
Support projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts
Monitor visibility to shipment status, and logistic updates for franchise equipment units in transit
Provide superior customer service to both internal and external customers Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts
Create and monitor strategic reporting to support the sales organization


Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media