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Customer Relations Representative Jobs (NOW HIRING)

LHH US

Customer Relations Representative

San Diego, CA

$25 - $28/hr

Customer Relations Representative Location: Kearny Mesa, San Diego, CA LHH Recruitment Solutions is seeking a Customer Relations Representative to join our client's growing team in Kearny Mesa. This ...

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LHH US

Customer Relations Representative

San Diego, CA

$25 - $28/hr

Customer Relations Representative Location: Kearny Mesa, San Diego, CA LHH Recruitment Solutions is seeking a Customer Relations Representative to join our client's growing team in Kearny Mesa. This ...

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All JobsCustomer Relations Representative Jobs

Customer Relations Representative information

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$28.5K

$53.6K

$75.5K

How much do customer relations representative jobs pay per year?

As of Jun 27, 2026, the average yearly pay for customer relations representative in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a customer relations representative do?

A customer relations representative interacts with customers to address inquiries, resolve complaints, and provide information about products or services. They often use communication skills, customer service tools, and company policies to ensure customer satisfaction and maintain positive relationships.

What is the difference between Customer Relations Representative vs Customer Service Associate?

AspectCustomer Relations RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer-focused companies across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Relations Representative vs Customer Service Associate

Customer Relations Representatives focus on building long-term customer relationships, handling complex issues, and maintaining customer satisfaction. Customer Service Associates typically handle day-to-day customer inquiries, providing immediate support. Both roles require strong communication skills but differ in scope and depth of customer engagement.

What Is a Customer Relations Representative?

As a customer relations representative, your duties are to provide customer service and interact with customers, addressing complaints or technical problems. Typically you work in a call center and speak with customers over the phone. You may also collect customer information, inform managers when persistent problems are occurring, and participate in sales and business development. Qualifications for the position include experience in customer service or retail and a variety of skills, such as patience, strong verbal communication, and computer proficiency. Experience in this position can sometimes lead to other career opportunities within the same company.

Is CSR a good entry level position?

Customer Relations Representative (CSR) roles are often considered good entry-level positions because they typically require minimal prior experience and focus on developing communication, problem-solving, and customer service skills. These roles can provide a foundation for career growth in sales, management, or other customer-focused fields. Certifications in customer service or related tools like CRM software can enhance job prospects.

What are the key skills and qualifications needed to thrive as a Customer Relations Representative, and why are they important?

To thrive as a Customer Relations Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent; some employers may prefer customer service experience. Familiarity with customer relationship management (CRM) software, call center platforms, and basic office applications is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you stand out in addressing client needs and diffusing challenging situations. These skills and qualities are crucial for building customer loyalty, resolving issues efficiently, and maintaining a positive company reputation.

What job makes $10,000 a month without a degree?

A Customer Relations Representative typically does not earn $10,000 a month without significant experience or bonuses, as most salaries are lower. High earnings in customer service roles usually require advanced skills, management positions, or working in specialized industries like tech or finance. Achieving such income levels often involves additional certifications, sales commissions, or leadership responsibilities.

How does a Customer Relations Representative typically collaborate with other departments to resolve customer issues?

Customer Relations Representatives frequently work closely with teams such as sales, technical support, and billing to address and resolve customer concerns efficiently. They often serve as the main point of contact for customers, gathering information and coordinating with internal departments to facilitate solutions. Effective communication and strong organizational skills are essential, as they regularly relay customer feedback and ensure issues are tracked and resolved in a timely manner. This collaborative environment not only helps resolve problems but also provides valuable insights for process improvements.

What are Customer Relations Representatives?

Customer Relations Representatives are professionals responsible for interacting with customers to address their inquiries, resolve complaints, and provide information about products or services. They serve as the main point of contact between a company and its customers, ensuring customer satisfaction and loyalty. Their duties often include answering phone calls or emails, handling returns or exchanges, and documenting customer feedback. Strong communication, problem-solving, and interpersonal skills are essential for success in this role.

How can I make 2000 a week working from home?

A Customer Relations Representative can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and developing specialized skills such as CRM software proficiency. Increasing income may also involve taking on additional shifts, advancing to senior roles, or working for companies that offer performance-based bonuses.
More about Customer Relations Representative jobs
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What are the most commonly searched types of Customer Relations Representative jobs? The most popular types of Customer Relations Representative jobs are:
Who are the top companies hiring for Customer Relations Representative jobs? The top employers for Customer Relations Representative jobs are:
What states have the most Customer Relations Representative jobs? States with the most job openings for Customer Relations Representative jobs include:
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Customer Relations Representative jobs near you
Infographic showing various Customer Relations Representative job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $53,615 per year, or $25.8 per hour.
Customer Relations Rep

Customer Relations Rep

Global Channel Management

Rochester, NY • On-site

Other

Posted 24 days ago

Job description

About the job Customer Relations Rep
Customer Relations Rep needs 1-2 years experience in customer-facing role through either customer or service or sales role
Customer Relations Rep requires:
Ability to multi-task and manage multiple conflicting priorities
Ability to maintain composure through stressful situations
Proficient in Microsoft applications Excellent written and oral communication skills required
Customer Relations Rep duties:
Support projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts
Monitor visibility to shipment status, and logistic updates for franchise equipment units in transit
Provide superior customer service to both internal and external customers Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts
Create and monitor strategic reporting to support the sales organization

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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