ZipRecruiter

Log In

1

Customer Relations Representative Jobs (NOW HIRING)

rjf

Customer Relations Representative

Louisville, KY

As a key member of the Koroseal Interior Products team, the Customer Relations Representative plays a vital role in ensuring exceptional customer service and support for our direct accounts . This ...

Tmhcc

Customer Relations Representative

Carmel, IN · Hybrid

$20/hr

As the Customer Relations Representative , you will act as the first point of contact for all customer inquiries by effectively interpreting and discussing benefits, reviewing claims, and resolving ...

next page

Showing results 1-20

All JobsCustomer Relations Representative Jobs

Customer Relations Representative information

See salary details

$28.5K

$53.6K

$75.5K

How much do customer relations representative jobs pay per year?

As of Jul 18, 2026, the average yearly pay for customer relations representative in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a customer relations representative do?

A customer relations representative interacts with customers to address inquiries, resolve complaints, and provide information about products or services. They often use communication tools like phone, email, or chat and need strong interpersonal and problem-solving skills to maintain customer satisfaction and loyalty.

What is the difference between Customer Relations Representative vs Customer Service Associate?

AspectCustomer Relations RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer-focused companies across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Relations Representative vs Customer Service Associate

Customer Relations Representatives focus on building long-term customer relationships, handling complex issues, and maintaining customer satisfaction. Customer Service Associates typically handle day-to-day customer inquiries, providing immediate support. Both roles require strong communication skills but differ in scope and depth of customer engagement.

What jobs pay 4000 a week without a degree?

Customer Relations Representatives typically do not earn $4,000 weekly without significant experience or commission-based incentives. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or specialized trades where skills and performance are key factors. Most jobs paying this amount require extensive experience, certifications, or entrepreneurial effort.

What Is a Customer Relations Representative?

As a customer relations representative, your duties are to provide customer service and interact with customers, addressing complaints or technical problems. Typically you work in a call center and speak with customers over the phone. You may also collect customer information, inform managers when persistent problems are occurring, and participate in sales and business development. Qualifications for the position include experience in customer service or retail and a variety of skills, such as patience, strong verbal communication, and computer proficiency. Experience in this position can sometimes lead to other career opportunities within the same company.

Is CSR the same as call center agent?

A Customer Relations Representative (CSR) is a role focused on managing customer interactions, resolving issues, and providing support, often through various communication channels. A call center agent typically handles inbound or outbound calls in a high-volume environment. While both roles involve customer communication, CSRs may have broader responsibilities beyond calls, such as email or chat support, and may require different skills or training.

What are the key skills and qualifications needed to thrive as a Customer Relations Representative, and why are they important?

To thrive as a Customer Relations Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent; some employers may prefer customer service experience. Familiarity with customer relationship management (CRM) software, call center platforms, and basic office applications is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you stand out in addressing client needs and diffusing challenging situations. These skills and qualities are crucial for building customer loyalty, resolving issues efficiently, and maintaining a positive company reputation.

How does a Customer Relations Representative typically collaborate with other departments to resolve customer issues?

Customer Relations Representatives frequently work closely with teams such as sales, technical support, and billing to address and resolve customer concerns efficiently. They often serve as the main point of contact for customers, gathering information and coordinating with internal departments to facilitate solutions. Effective communication and strong organizational skills are essential, as they regularly relay customer feedback and ensure issues are tracked and resolved in a timely manner. This collaborative environment not only helps resolve problems but also provides valuable insights for process improvements.

What are Customer Relations Representatives?

Customer Relations Representatives are professionals responsible for interacting with customers to address their inquiries, resolve complaints, and provide information about products or services. They serve as the main point of contact between a company and its customers, ensuring customer satisfaction and loyalty. Their duties often include answering phone calls or emails, handling returns or exchanges, and documenting customer feedback. Strong communication, problem-solving, and interpersonal skills are essential for success in this role.

How can I make 2000 a week working from home?

A Customer Relations Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high call volumes, working flexible hours, and utilizing customer management tools. It is important to consider the company's pay structure and your ability to meet performance targets to reach this goal.
More about Customer Relations Representative jobs
What cities are hiring for Customer Relations Representative jobs? Cities with the most Customer Relations Representative job openings:
What are the most commonly searched types of Customer Relations Representative jobs? The most popular types of Customer Relations Representative jobs are:
Who are the top companies hiring for Customer Relations Representative jobs? The top employers for Customer Relations Representative jobs are:
What states have the most Customer Relations Representative jobs? States with the most job openings for Customer Relations Representative jobs include:
What job categories do people searching Customer Relations Representative jobs look for? The top searched job categories for Customer Relations Representative jobs are:
What are popular job titles related to Customer Relations Representative jobs? For Customer Relations Representative jobs, the most frequently searched job titles are:
Customer Relations Representative jobs near you
Infographic showing various Customer Relations Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $53,615 per year, or $25.8 per hour.
Part-Time Customer Relations Representative

Part-Time Customer Relations Representative

Lithia Motors, Inc.

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Lithia Motors rating

7.4

Company rating: 7.4 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

46th of 146 rated car dealerships

Job description

Dealership:
L0341 Tampa Honda
Customer Relations Representative (Part-Time)
Tampa Honda
Are you a customer service professional who enjoys working with people in a fast-paced environment?
Tampa Honda is looking for a friendly, professional, and customer-focused Customer Relations Representative to serve as the first point of contact for our customers. While this role encompasses traditional receptionist responsibilities, it goes beyond the front desk by helping create an exceptional customer experience throughout the dealership.
Tampa Honda is proud to be recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025, reflecting our commitment to creating an outstanding workplace culture for our team members. As part of Lithia & Driveway (LAD), the largest automotive retailer in the world, with more than 400 locations across 29 states and 3 countries, we offer industry-leading training, growth opportunities, and career paths that are virtually limitless. Whether you're looking to build new skills or advance your career, the opportunities are endless.
As a Customer Relations Representative, you will be customer-facing, assist multiple guests at once, manage inbound communications, and support dealership leadership in delivering outstanding service. This position plays a key role in maintaining the dealership's reputation and ensuring every customer receives a positive experience.
Responsibilities
  • Greet and assist customers entering the showroom in a friendly, professional, and welcoming manner.
  • Answer, screen, and direct incoming phone calls promptly and accurately.
  • Take and distribute messages to the appropriate team members.
  • Page employees as requested by customers in person or over the phone.
  • Assist customers, sales staff, and service personnel with general inquiries.
  • Support customer-focused programs and initiatives that enhance the customer experience.
  • Assist management with monitoring and maintaining customer satisfaction standards.
  • Help ensure customer service processes and manufacturer-related customer satisfaction requirements are met.
  • Assist the Office Manager and General Manager with administrative and clerical duties as needed.
  • Maintain a clean, organized, and professional reception area and showroom.
  • Utilize dealership systems and Microsoft Office applications to support daily operations.
  • Perform other duties as assigned to support dealership operations.
  • Work a flexible part-time schedule, including evenings, nights, weekends, and holidays as needed.

Qualifications
  • Previous receptionist, customer service, administrative, or customer relations experience preferred.
  • Excellent verbal and written communication skills.
  • Strong customer service mindset with a professional and positive attitude.
  • Ability to multitask and remain organized in a fast-paced dealership environment.
  • Strong attention to detail and sense of urgency.
  • Basic to intermediate computer skills, including Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to manage time effectively and prioritize responsibilities.
  • Team-oriented with the ability to work effectively with customers and dealership staff.
  • Reliable attendance and flexibility to work nights and weekends.
  • Valid driver's license and acceptable driving record preferred.

We offer a comprehensive benefits package designed to support you and your family, including:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

For a more detailed view, visit: www.totalrewards.lithiadriveway.com
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

What Lithia Motors employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply