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Customer Relations Representative Jobs (NOW HIRING)

Tekweld

Customer Relations Representative

Hauppauge, NY · On-site

Client Relations Position: Customer Service Representative Job Type: Full Time We are hiring a Client Relations Representative to establish and maintain quality assurance and high-quality customer ...

UNC Dairy

Customer Relations Representative

Lancaster, NY · On-site

$20 - $25/hr

Customer Relations Representative Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America's largest and most ...

Tmhcc

Customer Relations Representative

Carmel, IN · Hybrid

$20/hr

As the Customer Relations Representative , you will act as the first point of contact for all customer inquiries by effectively interpreting and discussing benefits, reviewing claims, and resolving ...

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All JobsCustomer Relations Representative Jobs

Customer Relations Representative information

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$28.5K

$53.6K

$75.5K

How much do customer relations representative jobs pay per year?

As of Jun 27, 2026, the average yearly pay for customer relations representative in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a customer relations representative do?

A customer relations representative interacts with customers to address inquiries, resolve complaints, and provide information about products or services. They often use communication skills, customer service tools, and company policies to ensure customer satisfaction and maintain positive relationships.

What is the difference between Customer Relations Representative vs Customer Service Associate?

AspectCustomer Relations RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer-focused companies across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Relations Representative vs Customer Service Associate

Customer Relations Representatives focus on building long-term customer relationships, handling complex issues, and maintaining customer satisfaction. Customer Service Associates typically handle day-to-day customer inquiries, providing immediate support. Both roles require strong communication skills but differ in scope and depth of customer engagement.

What Is a Customer Relations Representative?

As a customer relations representative, your duties are to provide customer service and interact with customers, addressing complaints or technical problems. Typically you work in a call center and speak with customers over the phone. You may also collect customer information, inform managers when persistent problems are occurring, and participate in sales and business development. Qualifications for the position include experience in customer service or retail and a variety of skills, such as patience, strong verbal communication, and computer proficiency. Experience in this position can sometimes lead to other career opportunities within the same company.

Is CSR a good entry level position?

Customer Relations Representative (CSR) roles are often considered good entry-level positions because they typically require minimal prior experience and focus on developing communication, problem-solving, and customer service skills. These roles can provide a foundation for career growth in sales, management, or other customer-focused fields. Certifications in customer service or related tools like CRM software can enhance job prospects.

What are the key skills and qualifications needed to thrive as a Customer Relations Representative, and why are they important?

To thrive as a Customer Relations Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent; some employers may prefer customer service experience. Familiarity with customer relationship management (CRM) software, call center platforms, and basic office applications is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you stand out in addressing client needs and diffusing challenging situations. These skills and qualities are crucial for building customer loyalty, resolving issues efficiently, and maintaining a positive company reputation.

What job makes $10,000 a month without a degree?

A Customer Relations Representative typically does not earn $10,000 a month without significant experience or bonuses, as most salaries are lower. High earnings in customer service roles usually require advanced skills, management positions, or working in specialized industries like tech or finance. Achieving such income levels often involves additional certifications, sales commissions, or leadership responsibilities.

How does a Customer Relations Representative typically collaborate with other departments to resolve customer issues?

Customer Relations Representatives frequently work closely with teams such as sales, technical support, and billing to address and resolve customer concerns efficiently. They often serve as the main point of contact for customers, gathering information and coordinating with internal departments to facilitate solutions. Effective communication and strong organizational skills are essential, as they regularly relay customer feedback and ensure issues are tracked and resolved in a timely manner. This collaborative environment not only helps resolve problems but also provides valuable insights for process improvements.

What are Customer Relations Representatives?

Customer Relations Representatives are professionals responsible for interacting with customers to address their inquiries, resolve complaints, and provide information about products or services. They serve as the main point of contact between a company and its customers, ensuring customer satisfaction and loyalty. Their duties often include answering phone calls or emails, handling returns or exchanges, and documenting customer feedback. Strong communication, problem-solving, and interpersonal skills are essential for success in this role.

How can I make 2000 a week working from home?

A Customer Relations Representative can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and developing specialized skills such as CRM software proficiency. Increasing income may also involve taking on additional shifts, advancing to senior roles, or working for companies that offer performance-based bonuses.
More about Customer Relations Representative jobs
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What are the most commonly searched types of Customer Relations Representative jobs? The most popular types of Customer Relations Representative jobs are:
Who are the top companies hiring for Customer Relations Representative jobs? The top employers for Customer Relations Representative jobs are:
What states have the most Customer Relations Representative jobs? States with the most job openings for Customer Relations Representative jobs include:
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What are popular job titles related to Customer Relations Representative jobs? For Customer Relations Representative jobs, the most frequently searched job titles are:
Customer Relations Representative jobs near you
Infographic showing various Customer Relations Representative job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $53,615 per year, or $25.8 per hour.

Customer Relations Representative

James Munn Insurance Agency

Bay City, MI • On-site

Other

PTO

Posted 27 days ago

Job description

Benefits:

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

ROLE DESCRIPTION: Joining James Munn Insurance Agency as a Customer Relations Representative means becoming an essential part of a growing and customer-focused insurance agency. Your initiative, people skills, and ability to connect with customers will help strengthen our presence in the community. This position is ideal for someone who enjoys uncovering customer needs, presenting thoughtful insurance solutions, and working toward clear sales objectives.

This opportunity allows you to pair strong communication with a results-driven approach while building meaningful relationships with customers. You’ll expand your professional skills while supporting the agency’s long-term success. We’re looking for motivated individuals who are ready to contribute and grow within our agency.

RESPONSIBILITIES:

Seek out and develop new business through lead generation and referrals.

Explain insurance options in a clear and supportive way, recommending coverage that fits customer needs.

Build lasting customer relationships with consistent outreach and personalized service.

Keep records accurate and up to date while managing policy adjustments.

QUALIFICATIONS:

Strong interpersonal and communication skills.

Previous experience in sales or customer service is helpful.

Driven by goals and energized by achieving measurable success.

Able to stay organized and handle multiple responsibilities effectively.

Property/Casualty or Life/Health licensed applicants preferred, must be willing to obtain.

Apply