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Customer Relations Marketing Jobs (NOW HIRING)

carnegie

Manager, Customer Relations Department: Ticketing Services Title of Position: Manager, Customer ... Coordinate with other departments, including Marketing, House Management, Booking, Box Office ...

Carnegie Hall

Manager, Customer Relations

New York, NY · On-site

$66K/yr

Manager, Customer Relations Department: Ticketing Services Title of Position: Manager, Customer ... Coordinate with other departments, including Marketing, House Management, Booking, Box Office ...

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Customer Relations Marketing information

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$28.5K

$53.6K

$75.5K

How much do customer relations marketing jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer relations marketing in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

How does a customer relations marketing professional typically collaborate with other departments within a company?

Customer Relations Marketing professionals work closely with sales, product development, and customer service teams to ensure a cohesive customer experience. They often gather feedback from customer interactions and relay insights to marketing and product teams to tailor campaigns and improve offerings. Regular cross-departmental meetings and collaborative projects are common, allowing these professionals to align messaging and address customer needs effectively. This collaborative approach helps drive customer satisfaction and loyalty, which are core goals of the role.

What is customer relations marketing?

Customer Relations Marketing (CRM) is a strategy focused on building and maintaining long-term relationships with customers through personalized communication and targeted marketing efforts. It involves using data and technology to understand customer needs, preferences, and behaviors in order to deliver relevant messages and offers. The goal is to enhance customer satisfaction, foster loyalty, and increase retention, which ultimately drives business growth. CRM professionals use tools like email campaigns, loyalty programs, and customer feedback systems to strengthen these relationships.

What are the key skills and qualifications needed to thrive as a customer relations marketing professional, and why are they important?

To thrive as a Customer Relations Marketing professional, you need strong communication, analytical, and relationship-building skills, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms like Salesforce, email marketing tools, and data analytics software is typically required. Exceptional interpersonal skills, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills and qualities are essential for fostering loyal customer relationships, driving engagement, and supporting the company’s growth objectives.

What is the difference between Customer Relations Marketing vs Customer Service Representative?

AspectCustomer Relations MarketingCustomer Service Representative
Primary FocusBuilding customer loyalty and engagement through marketing strategiesHandling customer inquiries and resolving issues
Skills & CertificationsMarketing knowledge, communication skills, CRM toolsCommunication skills, problem-solving, product knowledge
Work EnvironmentMarketing departments, client-facing eventsCall centers, retail stores, support centers
GoalsEnhance customer retention, promote products/servicesEnsure customer satisfaction, resolve complaints

Customer Relations Marketing focuses on fostering long-term customer relationships through marketing efforts, while Customer Service Representatives primarily address immediate customer needs and issues. Both roles require strong communication skills but serve different functions within the customer experience.

More about Customer Relations Marketing jobs
What job categories do people searching Customer Relations Marketing jobs look for? The top searched job categories for Customer Relations Marketing jobs are:
Customer Relations Marketing jobs near you
Infographic showing various Customer Relations Marketing job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,615 per year, or $25.8 per hour.

PR/Marketing internship

Keeler Productions Llc

Triangle, VA • On-site

Internship

Re-posted 23 days ago

Job description

Description:
During this internship you will be able to test your marketing and public relation skills without the pressure that a major cooperation or a government agency can sometimes add. This is a small business founded by a recent college graduate who is slowly making a name for herself.
Keeler Productions LLC was founded solely on the purpose of broadcasting your ideas, events, life, etc. to the world in a way you could never imagine. This is done by creating tangible evidence i.e. DVD, CD, Twitter, Facebook, a website, etc.
We will always have the integrity to do the best job at promoting and supporting the opinions of our community body through all media aspects. No matter what, our product will satisfy you, the customer, and go above and beyond your vision.
Interns will be tasked with gaining new customers for Keeler Productions LLC. They will come up with marketing plans to help promote the business. It is preferred that interns live in Northern VA, but others may be accepted.
Responsibilities:
Create new marketing material Maintain social media sites
Contact potential clients
Research new avenues of marketing Assemble press kit
Other various duties
Requirements:
Prefer someone pursuing or earned degree in marketing or public relations Prefer junior/senior/recent graduate, but will consider other class levels Excellent oral, written, and communication/presentation skills
Creative
Social network savvy

Apply