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Resource Dynamics

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Marketing & Customer Relations Coordinator

Reidsville, NC · On-site

$45K - $60K/yr

Marketing & Customer Relations Coordinator We are looking for a creative, organized, and motivated Marketing & Customer Relations Coordinator to join our team. This position will focus primarily on ...

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Customer Relations Marketing information

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$28.5K

$53.6K

$75.5K

How much do customer relations marketing jobs pay per year?

As of Aug 26, 2026, the average yearly pay for customer relations marketing in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What is customer relations marketing?

Customer Relations Marketing (CRM) is a strategy focused on building and maintaining long-term relationships with customers through personalized communication and targeted marketing efforts. It involves using data and technology to understand customer needs, preferences, and behaviors in order to deliver relevant messages and offers. The goal is to enhance customer satisfaction, foster loyalty, and increase retention, which ultimately drives business growth. CRM professionals use tools like email campaigns, loyalty programs, and customer feedback systems to strengthen these relationships.

How does a customer relations marketing professional typically collaborate with other departments within a company?

Customer Relations Marketing professionals work closely with sales, product development, and customer service teams to ensure a cohesive customer experience. They often gather feedback from customer interactions and relay insights to marketing and product teams to tailor campaigns and improve offerings. Regular cross-departmental meetings and collaborative projects are common, allowing these professionals to align messaging and address customer needs effectively. This collaborative approach helps drive customer satisfaction and loyalty, which are core goals of the role.

What are the key skills and qualifications needed to thrive as a customer relations marketing professional, and why are they important?

To thrive as a Customer Relations Marketing professional, you need strong communication, analytical, and relationship-building skills, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms like Salesforce, email marketing tools, and data analytics software is typically required. Exceptional interpersonal skills, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills and qualities are essential for fostering loyal customer relationships, driving engagement, and supporting the company’s growth objectives.

What is the difference between Customer Relations Marketing vs Customer Service Representative?

AspectCustomer Relations MarketingCustomer Service Representative
Primary FocusBuilding customer loyalty and engagement through marketing strategiesHandling customer inquiries and resolving issues
Skills & CertificationsMarketing knowledge, communication skills, CRM toolsCommunication skills, problem-solving, product knowledge
Work EnvironmentMarketing departments, client-facing eventsCall centers, retail stores, support centers
GoalsEnhance customer retention, promote products/servicesEnsure customer satisfaction, resolve complaints

Customer Relations Marketing focuses on fostering long-term customer relationships through marketing efforts, while Customer Service Representatives primarily address immediate customer needs and issues. Both roles require strong communication skills but serve different functions within the customer experience.

Is customer relations marketing an entry level job?

Customer relations marketing roles are often entry-level positions that require strong communication skills and customer service experience. Many employers offer on-the-job training, and some roles may prefer candidates with a basic understanding of marketing principles or familiarity with customer relationship management (CRM) tools.
More about Customer Relations Marketing jobs

What job categories do people searching Customer Relations Marketing jobs look for?

The top searched job categories for Customer Relations Marketing jobs are:

Customer Relations Marketing jobs near you
Infographic showing various Customer Relations Marketing job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $53,615 per year, or $25.8 per hour.

Customer Relations Representative

Great Lakes Wisconsin

Waukesha, WI • On-site

$650 - $850/wk

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

GLO Wisconsin | Waukesha, WI | Full-Time | Immediate Start

Looking for a role where your communication skills can set you up for long-term success?
GLO Wisconsin is expanding and is looking for a Customer Relations Representative to join our growing team. This is an exciting entry-level opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to build a rewarding career.
No previous industry experience is required—our team provides full training, ongoing coaching, and opportunities to progress based on performance.
About the Role
As a Customer Relations Representative, you'll represent a variety of client campaigns through face-to-face interactions at retail venues and community events throughout the Waukesha and Milwaukee area.
Your role will focus on building relationships, delivering exceptional customer experiences, and helping clients grow their reach through engaging conversations.
Your Responsibilities
  • Represent client campaigns with professionalism and enthusiasm.
  • Build rapport with customers through face-to-face interactions.
  • Provide clear information about products, services, or charitable initiatives.
  • Identify customer needs and recommend appropriate solutions.
  • Support customers through registrations, purchases, or sign-ups where applicable.
  • Work collaboratively with your team to achieve campaign objectives.
  • Participate in ongoing coaching and professional development.
What We're Looking For
We're looking for individuals who:
  • Enjoy meeting and communicating with new people.
  • Have a positive attitude and strong interpersonal skills.
  • Are self-motivated and eager to learn.
  • Thrive in a customer-focused, team-oriented environment.
  • Are looking for long-term career development.
  • Are available to work full-time in the Waukesha area.
Experience in customer service, retail, hospitality, events, marketing, or sales is beneficial but not required.
Why Join GLO Wisconsin?
  • Comprehensive training from experienced mentors.
  • Weekly pay consisting of a competitive base pay, commission, and performance-based bonuses.
  • A supportive, energetic team culture.
  • Merit-based opportunities for career advancement.
  • Practical experience across customer relations, marketing, campaign management, and leadership.
  • Immediate start opportunities for successful applicants.
If you're looking for an opportunity where you can develop valuable skills, meet new people, and build a long-term career with a growing company, we'd love to hear from you.
Apply today to learn more about joining GLO Wisconsin.