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Customer Relations Marketing Jobs (NOW HIRING)

AAA

Customer Relations Specialist

Wichita, KS · On-site

Customer Relations Specialist We provide specialized subcontracting and technical assistance ... Completes logistical requirements and supports overall marketing and program goals and objectives

PDS Defense

Customer Relations Specialist

Wichita, KS · On-site

Call Center/Customer Service Customer Relations Specialist Wichita, KS Posted: 7/14/2026 Job ID ... Completes logistical requirements and supports overall marketing and program goals and objectives.

Koroseal

Customer Relations Representative

Medina, OH · On-site

Customer Relations Representative As a key member of the Koroseal Interior Products team, the ... Serve as a liaison between customers and internal departments such as marketing, logistics and ...

Cornerstone Bank

Customer Relations Manager

Barre, MA · On-site

$32 - $36/hr

The Customer Relations Manager fosters a high-performing team environment, supports employee ... Participates in creating marketing plans and promotions to move branch forward. * Leads the branch ...

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Customer Relations Marketing information

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$28.5K

$53.6K

$75.5K

How much do customer relations marketing jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer relations marketing in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

How does a customer relations marketing professional typically collaborate with other departments within a company?

Customer Relations Marketing professionals work closely with sales, product development, and customer service teams to ensure a cohesive customer experience. They often gather feedback from customer interactions and relay insights to marketing and product teams to tailor campaigns and improve offerings. Regular cross-departmental meetings and collaborative projects are common, allowing these professionals to align messaging and address customer needs effectively. This collaborative approach helps drive customer satisfaction and loyalty, which are core goals of the role.

What is customer relations marketing?

Customer Relations Marketing (CRM) is a strategy focused on building and maintaining long-term relationships with customers through personalized communication and targeted marketing efforts. It involves using data and technology to understand customer needs, preferences, and behaviors in order to deliver relevant messages and offers. The goal is to enhance customer satisfaction, foster loyalty, and increase retention, which ultimately drives business growth. CRM professionals use tools like email campaigns, loyalty programs, and customer feedback systems to strengthen these relationships.

What are the key skills and qualifications needed to thrive as a customer relations marketing professional, and why are they important?

To thrive as a Customer Relations Marketing professional, you need strong communication, analytical, and relationship-building skills, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms like Salesforce, email marketing tools, and data analytics software is typically required. Exceptional interpersonal skills, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills and qualities are essential for fostering loyal customer relationships, driving engagement, and supporting the company’s growth objectives.

What is the difference between Customer Relations Marketing vs Customer Service Representative?

AspectCustomer Relations MarketingCustomer Service Representative
Primary FocusBuilding customer loyalty and engagement through marketing strategiesHandling customer inquiries and resolving issues
Skills & CertificationsMarketing knowledge, communication skills, CRM toolsCommunication skills, problem-solving, product knowledge
Work EnvironmentMarketing departments, client-facing eventsCall centers, retail stores, support centers
GoalsEnhance customer retention, promote products/servicesEnsure customer satisfaction, resolve complaints

Customer Relations Marketing focuses on fostering long-term customer relationships through marketing efforts, while Customer Service Representatives primarily address immediate customer needs and issues. Both roles require strong communication skills but serve different functions within the customer experience.

More about Customer Relations Marketing jobs
What job categories do people searching Customer Relations Marketing jobs look for? The top searched job categories for Customer Relations Marketing jobs are:
Customer Relations Marketing jobs near you
Infographic showing various Customer Relations Marketing job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,615 per year, or $25.8 per hour.

Customer Relations Specialist

AAA

Wichita, KS • On-site

Other

Re-posted 4 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

225th of 303 rated insurance

Job description

Customer Relations Specialist

We provide specialized subcontracting and technical assistance services to support clients in the transport and aerospace industries. We work closely with clients to ensure that our solutions meet their needs and exceed their expectations. Our team members are motivated individuals that do remarkable things every day!

AAA United States, Inc. has partnered with a company in Wichita, Kansas that is one of the world's largest manufacturers of aerostructures for commercial airplanes, defense platforms, and business/regional jets. With expertise in aluminum and advanced composite manufacturing solutions, the company's core products include fuselages, integrated wings and wing components, pylons, and nacelles.

The Customer Relations Specialist serves as the primary point of contact for customers, providing exceptional service, addressing inquiries, resolving complaints, and fostering positive relationships to enhance customer satisfaction and loyalty.

Essential Job Functions:

  • Ensures that the company provides the highest quality services during selected customer visits, exhibit trade shows, air shows, conferences, special events and product demonstrations, evaluations, and deliveries
  • Provides support to senior management
  • Manages budgets and the distribution of promotional items
  • Interfaces with customers, leads agenda coordination for exhibit participation, air shows, product demonstrations, product evaluation, and special event planning
  • Completes logistical requirements and supports overall marketing and program goals and objectives
  • Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, social event requirements, company and customer ethics regulations and guidelines
  • Acts as liaison between customers and company executive management

Requirements:

  • 5+years Customer Experience
  • Detailed Oriented
  • Aerospace Experience
  • Degree with Customer Service Experience

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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