60 Thrive Market Customer Relations Representative Jobs Hiring Near You

 

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

 

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

Human Resources Business Partner

As a Human Resources Business Partner at Thrive Market, you hold a key position in providing essential support to our fulfillment team at our Reno, NV facility. Your primary focus will be on fostering positive relationships among Thrive Market employees while overseeing a spectrum of HR functions, including but not limited to benefits administration, employee relations, training, onboarding, policy implementation, recruitment/employment, and payroll management.

Responsibilities

• Ensure compliance with federal, state, and local employment and benefits laws through periodic audits.
• Manage benefits administration, including reviewing benefits with employees and processing enrollments, cancellations, or changes.
• Conduct detailed timecard reviews to ensure accurate payroll processing.
• Oversee leave of absence processes.
• Participate in recruitment efforts and coordinate with local temporary staffing agencies, as well as conduct exit interviews.
• Maintain HRIS records, employee roster, and compile necessary reports.
• Investigate employee relations claims and facilitate conflict resolution.
• Engage in employee appreciation events, volunteering, and cultural activities to promote employee engagement.
• Propose new approaches, policies, and procedures to enhance the efficiency of HR services.
• Handle unemployment notices, represent the company for local unemployment claims, and manage workers' compensation case files.
• Assist in preparing and facilitating change management efforts.
• Assist in preparing and facilitating the roll out of new programs. 
• Collaborate with management to foster a positive work environment that values diverse talents and abilities.
• Perform other duties as assigned.

Qualifications

• Associate or bachelor's degree.
• 4+ years of progressive experience in Human Resources, with a strong understanding of basic practices and principles.
• Experience in distribution, fulfillment, or manufacturing, particularly with multiple shifts and a large hourly population.
• Excellent communication and interpersonal skills, with a history of providing honest, direct feedback.
• Ability to navigate ambiguity, adapt to changing priorities, and exercise good judgment in stressful situations.
• Exceptional analytical and problem-solving abilities.
• Self-motivated, detail-oriented, results-driven, and open to continuous improvement and change.
• Proficiency in MS Office, Google Suite, HRIS, and payroll systems.
• Spanish language proficiency is a plus, but not required.

BELONG TO A BETTER COMPANY

• Comprehensive health benefits (medical, dental, vision, life and disability)
• Competitive salary (DOE) + equity
• 401k plan
• 6 Observed Holidays
• Flexible Paid Time Off
• Free Thrive Market membership with exclusive employee discount
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.
At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.
Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer
At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We're proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you're thinking about joining our team, we expect that you would agree!
If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we'll be happy to assist you.
Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.
Thrive Market 2024 All rights reserved.

JOB INFORMATION

• Compensation Description - The base salary range for this position is $75,000.00 - $90,000.00
• Compensation may vary outside of this range depending on several factors, including a candidate's qualifications, skills, competencies and experience, and geographic location. 
• Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more! 

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

 

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

 

 

 

 

Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.

 

Thrive Market 2026 All rights reserved.