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Ace Park

60 Ace Parking Customer Relations Representative Jobs Hiring Near You

Ace Parking

Customer Service Representative I

Dallas, TX · On-site

$16 - $21.50/hr

As a Customer Service Representative I (CSR I), you will interact with the traveling public in a ... Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All ...

Ace Parking

Customer Service Representative I

Louisville, KY · On-site

$15.25 - $21/hr

As a Customer Service Representative I (CSR I), you will interact with the traveling public in a ... Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All ...

Ace Parking

CUSTOMER SERVICE REPRESENTATIVE I

Phoenix, AZ · On-site

$16 - $21.50/hr

As a Customer Service Representative I (CSR I), you will interact with the traveling public in a ... Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All ...

Ace Parking

CSR II

Oklahoma City, OK · On-site

$13.20 - $13.50/hr

Greet customers with a friendly and helpful attitude, assisting them with parking and locating ... Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All ...

Ace Parking

CSR II

Shenandoah, TX · On-site

$15.50 - $21/hr

Greet customers with a friendly and helpful attitude, assisting them with parking and locating ... Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All ...

Ace Parking

CSR II

Santa Barbara, CA · On-site

$17 - $17.50/hr

Greet customers with a friendly and helpful attitude, assisting them with parking and locating ... Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All ...

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Ace Park Jobs Information

What is it like to work at Ace Parking?

Ace Parking is a company that values customer satisfaction and community involvement, striving to provide exceptional parking services while contributing to the well-being of the communities they serve.

As a parking management company, Ace Parking operates a diverse range of facilities, including airport parking, office buildings, and shopping centers, with a team structure that emphasizes collaboration and customer service. Their work environment is dynamic, with opportunities for professional growth and development.

Working at Ace Parking may appeal to individuals who value a fast-paced and customer-focused work environment, with opportunities to work in various locations and contribute to the company's mission of providing exceptional parking services.

What makes Ace Parking an attractive place to work?

Ace Parking is a well-established parking management company with a long history of providing high-quality services to its clients. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and supportive setting. By joining Ace Parking, individuals can contribute to the company's mission of delivering exceptional parking solutions and enjoy a range of benefits and opportunities for career progression.

Do workers at Ace Parking get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and August 2026.

Does Ace Parking pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

At Ace Parking, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from Ace Parking affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between July 2025 and August 2026.

Do people get paid time off at Ace Parking?

Some people get paid time off from work.
41% of people say they don’t get paid time off.
Based on data from 17 people who took the Breakroom Quiz between July 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 86% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers at Ace Parking worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Ace Parking workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and July 2026.

How easy is it for Ace Parking workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.

How easy is it to get time off at Ace Parking?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Ace Parking managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.

Do jobs at Ace Parking spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and July 2026.

How easy is it to take sick days at Ace Parking?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Ace Parking feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Ace Parking get to take their breaks without interruption?

Only some people get breaks without interruption.
47% of people report that their breaks get interrupted.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Ace Parking?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Ace Parking enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Ace Parking recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at Ace Parking?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Ace Parking?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think Ace Parking’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how Ace Parking is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and August 2026.

What other companies are hiring for Customer Relations Representative jobs?

What are the most popular jobs at Ace Parking?

What are the most popular categories at Ace Parking?

Infographic showing various Customer Relations Representative job openings at Ace Parking in the United States as of August 2026, with employment types broken down into 31% Full Time, and 69% Part Time. Highlights an 100% Physical job distribution.

Customer Service Representative I

Ace Parking

Dallas, TX • On-site

$16 - $21.50/hr

Other

PTO

Posted 17 days ago

Ace Parking rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

2nd of 12 rated car parking

Job description

About Us:
One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a Customer Service Representative I (CSR I), you will interact with the traveling public in a personable and professional manner to provide information about all ground transportation options. Come work for a growing Company with opportunities in the most exciting and dynamic customer service environment you can find!
Accountability
  • Welcoming travelers to the airport/city with a smile and friendly greeting.
  • Answering traveler questions about the ground transportation network.
  • Directing travelers to the staging zone for their chosen mode of ground transportation.
  • Using handheld electronic devices to verbally communicate, log, and research ground transportation information.
  • Interacting professionally with airport personnel, law enforcement, and ground transportation drivers to ensure the ground transportation policies, rules, and regulations.
Communication
  • Greet guests warmly and professionally, establishing a positive first impression.
  • Provide clear directions and information on all ground transportation options.
  • Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
Family
  • Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
  • Greet customers with a friendly and helpful attitude, assisting them with ground transportation options.
  • Keep surrounding area clean and free of debris, including trash cans.
  • Offer exceptional service by going the extra mile to assist customers with their needs.
  • Offer assistance with parking and pick up directions as needed.
Profitability
  • Maximize profitability by providing exceptional customer service.
  • Perform cleaning and clearing debris from areas and walkways.
  • Report any equipment malfunctions or maintenance needs for timely repairs.
About YOU:
The ideal candidate has a passion for logistics and people. Other attributes include:
  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to work in various weather conditions.
What We Can Offer You for All Your Hard Work:
  • Vacation/Sick pay
  • Holiday pay
  • Discount programs

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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