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Customer Relations Representative Jobs (NOW HIRING)

Medix

Customer Relations Representative

Sarasota, FL · On-site

$17 - $22.50/hr

Job Summary Our client is seeking a Customer Relations Representative to join their team. The primary responsibilities include managing front desk operations, handling incoming and outgoing ...

Akalade Inc

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Retail Customer Relations Representative

Garden City, NY · On-site

$45K - $89K/yr

We are seeking a highly motivated and customer-focused Retail Customer Relations Representative to play a key role in achieving our sales goals and delivering exceptional customer service. This ...

Akalade Inc

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Retail Customer Relations Representative

Garden City, NY · On-site

$45K - $89K/yr

We are seeking a highly motivated and customer-focused Retail Customer Relations Representative to play a key role in achieving our sales goals and delivering exceptional customer service. This ...

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All JobsCustomer Relations Representative Jobs

Customer Relations Representative information

See salary details

$28.5K

$53.6K

$75.5K

How much do customer relations representative jobs pay per year?

As of Jun 27, 2026, the average yearly pay for customer relations representative in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a customer relations representative do?

A customer relations representative interacts with customers to address inquiries, resolve complaints, and provide information about products or services. They often use communication skills, customer service tools, and company policies to ensure customer satisfaction and maintain positive relationships.

What is the difference between Customer Relations Representative vs Customer Service Associate?

AspectCustomer Relations RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer-focused companies across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Relations Representative vs Customer Service Associate

Customer Relations Representatives focus on building long-term customer relationships, handling complex issues, and maintaining customer satisfaction. Customer Service Associates typically handle day-to-day customer inquiries, providing immediate support. Both roles require strong communication skills but differ in scope and depth of customer engagement.

What Is a Customer Relations Representative?

As a customer relations representative, your duties are to provide customer service and interact with customers, addressing complaints or technical problems. Typically you work in a call center and speak with customers over the phone. You may also collect customer information, inform managers when persistent problems are occurring, and participate in sales and business development. Qualifications for the position include experience in customer service or retail and a variety of skills, such as patience, strong verbal communication, and computer proficiency. Experience in this position can sometimes lead to other career opportunities within the same company.

Is CSR a good entry level position?

Customer Relations Representative (CSR) roles are often considered good entry-level positions because they typically require minimal prior experience and focus on developing communication, problem-solving, and customer service skills. These roles can provide a foundation for career growth in sales, management, or other customer-focused fields. Certifications in customer service or related tools like CRM software can enhance job prospects.

What are the key skills and qualifications needed to thrive as a Customer Relations Representative, and why are they important?

To thrive as a Customer Relations Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent; some employers may prefer customer service experience. Familiarity with customer relationship management (CRM) software, call center platforms, and basic office applications is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you stand out in addressing client needs and diffusing challenging situations. These skills and qualities are crucial for building customer loyalty, resolving issues efficiently, and maintaining a positive company reputation.

What job makes $10,000 a month without a degree?

A Customer Relations Representative typically does not earn $10,000 a month without significant experience or bonuses, as most salaries are lower. High earnings in customer service roles usually require advanced skills, management positions, or working in specialized industries like tech or finance. Achieving such income levels often involves additional certifications, sales commissions, or leadership responsibilities.

How does a Customer Relations Representative typically collaborate with other departments to resolve customer issues?

Customer Relations Representatives frequently work closely with teams such as sales, technical support, and billing to address and resolve customer concerns efficiently. They often serve as the main point of contact for customers, gathering information and coordinating with internal departments to facilitate solutions. Effective communication and strong organizational skills are essential, as they regularly relay customer feedback and ensure issues are tracked and resolved in a timely manner. This collaborative environment not only helps resolve problems but also provides valuable insights for process improvements.

What are Customer Relations Representatives?

Customer Relations Representatives are professionals responsible for interacting with customers to address their inquiries, resolve complaints, and provide information about products or services. They serve as the main point of contact between a company and its customers, ensuring customer satisfaction and loyalty. Their duties often include answering phone calls or emails, handling returns or exchanges, and documenting customer feedback. Strong communication, problem-solving, and interpersonal skills are essential for success in this role.

How can I make 2000 a week working from home?

A Customer Relations Representative can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and developing specialized skills such as CRM software proficiency. Increasing income may also involve taking on additional shifts, advancing to senior roles, or working for companies that offer performance-based bonuses.
More about Customer Relations Representative jobs
What cities are hiring for Customer Relations Representative jobs? Cities with the most Customer Relations Representative job openings:
What are the most commonly searched types of Customer Relations Representative jobs? The most popular types of Customer Relations Representative jobs are:
Who are the top companies hiring for Customer Relations Representative jobs? The top employers for Customer Relations Representative jobs are:
What states have the most Customer Relations Representative jobs? States with the most job openings for Customer Relations Representative jobs include:
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What are popular job titles related to Customer Relations Representative jobs? For Customer Relations Representative jobs, the most frequently searched job titles are:
Customer Relations Representative jobs near you
Infographic showing various Customer Relations Representative job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $53,615 per year, or $25.8 per hour.
Customer Relations Representative

Customer Relations Representative

Showplace Cabinetry

Harrisburg, SD • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Showplace Cabinetry rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

12th of 46 rated furniture manufacturers

Job description

Description
Position Summary
Showplace is known in the industry for outstanding customer service, and we are looking for a team member who wants to be part of the best. With 800+ dealers across the country, the Customer Relations (CR) Representative serves as the first point of contact for dealer questions related to new or existing orders, products, and catalog inquiries. Beyond the initial interaction, this role focuses on building strong, lasting relationships with our dealer network.
In addition to managing phone calls and emails, CR Representatives learn to enter orders while meeting department-wide goals. A positive attitude, strong communication skills, and the ability to multitask are essential for success in this role.
Essential Functions
Other duties may be assigned, requested, or directed.
  • Answer phones in a friendly and professional manner; all calls must be logged
  • Provide customers with accurate information using available resources and training
  • Respond promptly and return calls within department expectations
  • Edit and enter regular orders
  • Edit and enter KAAT orders as needed
  • Enter stain labor orders as needed
  • Enter sample and hot part orders when scheduled
  • Process order changes
  • Create drawings and custom pricing
  • Email or fax orders containing drawings
  • Proactively contact dealers to request missing order information
Qualifications & Skills
Candidates must possess or be willing to learn the following:
  • Thorough knowledge of all Showplace product lines
  • Basic math skills, including geometry and fractions
  • Strong attention to detail and organizational skills
  • Professional written and verbal communication skills
  • Ability to provide friendly, effective customer resolutions
  • Ability to work independently and as part of a team
  • Ability to work in a fast-paced, occasionally stressful environment
  • Previous customer service experience is preferred
  • Computer proficiency and strong keyboarding/technology skills are helpful
Work Schedule
Regular Operating Hours:
  • Monday-Thursday: 7:00am-4:30pm or 7:30am-5:00pm
  • Friday: 7:00am-11:00am or 7:30am-11:30am
Overtime Hours:
  • Monday-Friday, outside of regular operating hours as needed
Benefits
  • 15 days paid vacation minimum per year (PTO accrual begins on first day)
  • 8.5 paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve (½ day), Christmas Day, plus one floating holiday (TBD by company)
  • Retirement options:
    • No-cost Employee Stock Ownership Plan (ESOP)
    • 401(k) with company match up to 4%
  • Affordable health, dental, vision, life, and pet insurance options
  • No-cost on-site medical care with a Physician Assistant
  • No-cost long-term disability insurance
  • No-cost on-site counseling services
  • On-site fitness center with certified personal trainer, classes, and wellness programs
  • On-site cafeteria serving breakfast and lunch
  • Employee product discounts
  • Tuition assistance program
  • And more!

To learn more about our benefits, apply now and speak with an HR specialist.
Company Overview
Showplace is an employee-owned cabinetry manufacturer with facilities in Harrisburg and Beresford, South Dakota. As a national brand sold through a network of independent dealers, Showplace is committed to developing its employee-owners by promoting from within and supporting long-term career growth.
How to Apply
Apply now by clicking the Apply Now button or contact us directly:
HR Department
Phone: 605-743-2200
Email: employment@showplacecabinetry.com

Apply