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Customer Relations Representative Jobs in Florida

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Customer Relations Representative information

See Florida salary details

$21.3K

$40.1K

$56.4K

How much do customer relations representative jobs pay per year?

As of Aug 28, 2026, the average yearly pay for customer relations representative in Florida is $40,066.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,900.00 and $45,600.00 per year, depending on experience, location, and employer.

What is a customer relations representative?

As a customer relations representative, your duties are to provide customer service and interact with customers, addressing complaints or technical problems. Typically you work in a call center and speak with customers over the phone. You may also collect customer information, inform managers when persistent problems are occurring, and participate in sales and business development. Qualifications for the position include experience in customer service or retail and a variety of skills, such as patience, strong verbal communication, and computer proficiency. Experience in this position can sometimes lead to other career opportunities within the same company.

What are the key skills and qualifications needed to thrive as a customer relations representative, and why are they important?

To thrive as a Customer Relations Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent; some employers may prefer customer service experience. Familiarity with customer relationship management (CRM) software, call center platforms, and basic office applications is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you stand out in addressing client needs and diffusing challenging situations. These skills and qualities are crucial for building customer loyalty, resolving issues efficiently, and maintaining a positive company reputation.

How does a customer relations representative typically collaborate with other departments to resolve customer issues?

Customer Relations Representatives frequently work closely with teams such as sales, technical support, and billing to address and resolve customer concerns efficiently. They often serve as the main point of contact for customers, gathering information and coordinating with internal departments to facilitate solutions. Effective communication and strong organizational skills are essential, as they regularly relay customer feedback and ensure issues are tracked and resolved in a timely manner. This collaborative environment not only helps resolve problems but also provides valuable insights for process improvements.

What is the difference between Customer Relations Representative vs Customer Service Associate?

AspectCustomer Relations RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer-focused companies across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Relations Representative vs Customer Service Associate

Customer Relations Representatives focus on building long-term customer relationships, handling complex issues, and maintaining customer satisfaction. Customer Service Associates typically handle day-to-day customer inquiries, providing immediate support. Both roles require strong communication skills but differ in scope and depth of customer engagement.

Is customer relations a stressful job?

Customer Relations Representatives often handle challenging interactions, which can lead to stress, especially when managing difficult customers or high call volumes. However, many find the role manageable with good communication skills, patience, and stress management techniques. The job environment and workload can influence the level of stress experienced.
More about Customer Relations Representative jobs

What are popular job titles related to Customer Relations Representative jobs in Florida?

For Customer Relations Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Relations Representative jobs in Florida look for?

The top searched job categories for Customer Relations Representative jobs in Florida are:

What are popular job titles related to Customer Relations Representative jobs in FL?

For Customer Relations Representative jobs in FL, the most frequently searched job titles are:

Customer Relations Representative jobs near you
Infographic showing various Customer Relations Representative job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $40,066 per year, or $19.3 per hour.

Customer Relations Representative

Nonsense Hub

Orlando, FL • On-site

Other

Posted 25 days ago

Job description

Benefits:

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Training & development

Nonsense Hub | Orlando, FL | Full-Time | Immediate Start

Looking for a career where you can develop your communication skills and work with people every day?

Nonsense Hub is growing and is looking for an enthusiastic Customer Relations Representative to join our Orlando team. If you enjoy building relationships, thrive in a fast-paced environment, and are looking for an opportunity to develop valuable business skills, we'd love to hear from you.

No previous industry experience is required—we provide comprehensive training and ongoing support from day one.

What You'll Be Doing

As a Customer Relations Representative, you'll work directly with customers while representing a variety of client campaigns across the Orlando area.

Your responsibilities will include:

Engaging with customers through professional face-to-face interactions.

Building positive relationships and delivering an outstanding customer experience.

Introducing customers to products, services, or charitable initiatives.

Understanding customer needs and presenting suitable solutions.

Supporting customers through the registration or sales process.

Representing client brands with professionalism and enthusiasm.

Working collaboratively with your team to achieve campaign objectives.

What We're Looking For

We're looking for individuals who:

Enjoy meeting and communicating with new people.

Have strong communication and interpersonal skills.

Are positive, motivated, and eager to learn.

Thrive in a customer-focused environment.

Work well both independently and as part of a team.

Are available to work full-time in the Orlando area.

Previous experience in customer service, retail, hospitality, marketing, events, sales, or another customer-facing role is beneficial but not required.

What We Offer

Full training and ongoing coaching.

Weekly pay consisting of a competitive base pay, commission, and performance-based bonuses.

A supportive and collaborative team environment.

Opportunities for career progression based on performance.

Hands-on experience across customer relations, marketing, sales, and business development.

Immediate start opportunities for successful applicants.

If you're looking for an opportunity where you can build confidence, develop transferable skills, and grow your career with a supportive team, we'd love to hear from you.

Apply today and start your career with Nonsense Hub.

Apply