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State Farm Customer Service Jobs in Florida (NOW HIRING)

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State Farm Customer Service information

See Florida salary details

$7

$14

$20

How much do state farm customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for state farm customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

How to get hired at State Farm Customer Service?

To get hired as a State Farm Customer Service representative, applicants should submit an online application through the company's careers website, demonstrate strong communication and problem-solving skills, and complete any required assessments or interviews. Relevant experience in customer service and familiarity with insurance products can improve chances of hiring. A high school diploma or equivalent is typically required, and some roles may require certification or licensing depending on responsibilities.

What are some common challenges faced by State Farm Customer Service representatives, and how can they be managed effectively?

State Farm Customer Service representatives often handle a high volume of inquiries, including claims, billing questions, and policy updates. A common challenge is balancing efficiency with providing personalized assistance, especially during peak hours or when addressing complex customer concerns. Developing strong communication skills and maintaining up-to-date knowledge of State Farm products can help manage these situations effectively. Additionally, teamwork and regular feedback from supervisors support professional growth and help representatives deliver consistent, high-quality service.

What are the key skills and qualifications needed to thrive as a State Farm Customer Service representative?

To thrive as a State Farm Customer Service representative, you need a solid understanding of insurance products, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes state insurance licensing is required. Excellent communication, patience, and conflict resolution skills are vital for building rapport and addressing client needs effectively. These competencies ensure customer satisfaction, retention, and compliance with industry standards in a dynamic service environment.

Is State Farm customer service a good job?

State Farm customer service roles typically offer stable employment with benefits such as health insurance, paid time off, and opportunities for advancement. The job involves handling customer inquiries, using communication skills, and working in a team environment, often with standard office hours. Job satisfaction can vary based on individual preferences and work environment, but it is generally considered a reliable entry-level position in the insurance industry.

What does a State Farm Customer Service representative do?

A State Farm Customer Service representative assists customers with their insurance needs, such as answering questions about policies, processing claims, making policy changes, and providing billing support. They serve as the main point of contact between customers and the company, ensuring that clients receive prompt and accurate information. Representatives often handle phone calls, emails, and sometimes in-person visits, always aiming to provide excellent service and resolve customer concerns efficiently.

What is the difference between State Farm Customer Service vs State Farm Insurance Agent?

AspectState Farm Customer ServiceState Farm Insurance Agent
CredentialsBasic customer service training, sometimes licensing depending on stateRequired insurance licenses, certifications, and licensing exams
Work EnvironmentCall centers, online support, in-person customer interactionsOffice-based, client meetings, community events
Employer & IndustryState Farm, insurance and financial servicesState Farm, insurance sales and financial advising

State Farm Customer Service representatives primarily handle customer inquiries, policy support, and issue resolution, often requiring basic training. In contrast, State Farm Insurance Agents actively sell policies, provide personalized advice, and require licensing and certifications. Both roles work within the insurance industry but differ in responsibilities, credentials, and work environment.

What are popular job titles related to State Farm Customer Service jobs in Florida? For State Farm Customer Service jobs in Florida, the most frequently searched job titles are:
What job categories do people searching State Farm Customer Service jobs in Florida look for? The top searched job categories for State Farm Customer Service jobs in Florida are:
What cities in Florida are hiring for State Farm Customer Service jobs? Cities in Florida with the most State Farm Customer Service job openings:
State Farm Customer Service jobs near you
Infographic showing various State Farm Customer Service job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,217 per year, or $14 per hour.

Registered Representative - State Farm Agent Team Member

State Farm

Pinellas Park, FL • On-site

$48K - $60K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 28 days ago

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,544 frontline employees who took The Breakroom Quiz

225th of 303 rated insurance

Job description

Responsive recruiter
Benefits:
  • Short term disability insurance
  • Life insurance
  • 4 day work week
  • Simple IRA with employer match
  • Health stipend
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Overview:
We are not just offering a job but a meaningful career! Come join our passionate team!
If you are an ambitious securities licensed financial advisor trained in financial products and services, love working with clients but are frustrated by the endless cold call prospecting in a primarily commissioned-based role, we would love to talk to you. At Wuest Insurance and Financial Services Inc,. we have a different model that includes a permanent base salary, book of customer households, Wealth Academy Training, world class products that include American Funds and BlackRock funds, with guidance and mentoring from a successful career agent.
Responsibilities:
  • Offer comprehensive financial planning and advice to existing State Farm customer households.
  • Partnering and mentoring with a career agent in developing a business plan and delivering against a client service model.
  • Maintain and enhance new and existing relationships through active communication with customers, processing customer requests, resolving inquiries, providing guidance, and making sure key information and documentation remains current.
  • Demonstrate a deep understanding of financial markets and sound business judgement. Exhibit unwavering integrity that points toward doing right by clients at every opportunity.
  • Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and manage their investments.
  • Provide a holistic view of clients' needs and financial coaching beyond investments.
  • Understand and ensure business adherence with financial industry regulatory policies.

Required Qualifications:
  • Bachelor's degree preferred, but not required.
  • Active Securities Industry Essentials (SIE) Exam, Series 6 and/or 65, or 63 licenses and/or ChFC.

Compensation: $48,000.00 - $60,000.00 per year
We're Hiring!
We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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