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Weekend Agent Support Representative Jobs in Florida

El Car Wash

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

The Customer Support Representative is responsible for delivering exceptional service and support ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...

FIS

Product Support Representative

Jacksonville, FL · Hybrid

Weekends required: Rarely * Travel percentage for this role: 0% Added Bonus if you have: * Experience in fintech, payments, account payable automation or banking operations * Experience supporting ...

Krieger Real Estate

Real Estate Agent

Hollywood, FL · Remote

$48K - $196K/yr

Dedicated Support Leadership - Gain access to experienced brokers, coaches, and marketing resources ... Monday to Friday, Self-determined schedule, Weekend availability Supplemental pay types: Commission ...

Krieger Real Estate

Real Estate Agent

Fort Lauderdale, FL · Remote

$48K - $196K/yr

Dedicated Support Leadership - Gain access to experienced brokers, coaches, and marketing resources ... Monday to Friday, Self-determined schedule, Weekend availability Supplemental pay types: Commission ...

Krieger Real Estate

Real Estate Agent

Miami, FL · Remote

$48K - $196K/yr

Dedicated Support Leadership - Gain access to experienced brokers, coaches, and marketing resources ... Monday to Friday, Self-determined schedule, Weekend availability Supplemental pay types: Commission ...

Krieger Real Estate

Real Estate Agent

Miami Beach, FL · Remote

$48K - $196K/yr

Dedicated Support Leadership - Gain access to experienced brokers, coaches, and marketing resources ... Monday to Friday, Self-determined schedule, Weekend availability Supplemental pay types: Commission ...

Krieger Real Estate

Real Estate Agent

Aventura, FL · Remote

$48K - $196K/yr

Dedicated Support Leadership - Gain access to experienced brokers, coaches, and marketing resources ... Monday to Friday, Self-determined schedule, Weekend availability Supplemental pay types: Commission ...

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All JobsAgent Support Representative JobsWeekend Agent Support Representative JobsWeekend Agent Support Representative Jobs in Florida

Weekend Agent Support Representative information

What is the difference between Weekend Agent Support Representative vs Customer Service Associate?

AspectWeekend Agent Support RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, remote support, or in-office settings, primarily during weekendsRetail stores, call centers, or office settings, with varied shifts including weekends
Industry UsageTelecommunications, tech support, retail, and service industriesRetail, hospitality, telecom, and service sectors
Search & Comparison IntentFocuses on weekend-specific support roles with technical or customer service dutiesGeneral customer service roles across various industries, including weekends

The Weekend Agent Support Representative typically handles technical or customer support tasks during weekends, often requiring specific technical skills. Customer Service Associates provide general support across industries, with flexible shifts including weekends. Both roles involve customer interaction but differ mainly in technical requirements and work settings.

What are the most commonly searched types of Agent Support Representative jobs in Florida? The most popular types of Agent Support Representative jobs in Florida are:
What are popular job titles related to Weekend Agent Support Representative jobs in Florida? For Weekend Agent Support Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Weekend Agent Support Representative jobs in Florida look for? The top searched job categories for Weekend Agent Support Representative jobs in Florida are:
What cities in Florida are hiring for Weekend Agent Support Representative jobs? Cities in Florida with the most Weekend Agent Support Representative job openings:
Weekend Agent Support Representative jobs near you
Customer Support Representative

Customer Support Representative

National Express Wash

Miami, FL

$19/hr

Full-time

Re-posted 8 days ago

Job description

Role Summary: The Customer Support Representative is responsible for delivering exceptional service and support to customers via phone, email, and chat. This role serves as the frontline of the company, ensuring customer needs are met with professionalism, empathy, and efficiency. The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the company’s standards and values.


Key Responsibilities:

· Respond promptly and professionally to customer inquiries via phone, email, chat, or other communication channels.

· Resolve customer issues efficiently and accurately while maintaining a positive attitude.

· Provide product/service information and troubleshooting support.

· Escalate complex or unresolved issues to the appropriate internal teams.

· Document all interactions and resolutions in the CRM or ticketing system.

· Stay up to date on products, services, policies, and system updates.

· Meet individual performance metrics and quality standards.

· Identify opportunities to improve processes and enhance the customer experience.

Qualifications:

· 1+ year of experience in a customer service or call center environment preferred.

· Excellent communication and interpersonal skills.

· Strong problem-solving abilities and attention to detail.

· Ability to remain calm and empathetic in high-pressure situations.

· Proficient in basic computer skills and CRM systems.

· Flexible and adaptable to change in a fast-paced environment.

Preferred:

· Bilingual (English/Spanish)

Core Competencies:

· Empathy & Active Listening

· Communication

· Problem Solving

· Adaptability

· Team Collaboration

· Customer Focus

· Attention to Detail

Physical Requirements:

· Prolonged periods of sitting and computer use.