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$10

$17

$25

How much do agent support representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for agent support representative in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Agent Support Representative, and why are they important?

To thrive as an Agent Support Representative, you need strong problem-solving abilities, customer service skills, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Exceptional interpersonal skills, patience, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure effective resolution of agent inquiries, enhanced productivity, and a positive experience for both agents and clients.

What are Agent Support Representatives?

Agent Support Representatives are professionals who provide assistance and guidance to agents within an organization, often in industries like insurance, travel, or customer service. Their main responsibilities include answering agent inquiries, resolving issues, processing requests, and ensuring agents have the information and resources needed to perform their duties effectively. They act as a liaison between agents and other departments, helping to facilitate smooth operations and improve agent satisfaction. Strong communication, problem-solving, and organizational skills are essential for this role.

How can I make 2000 a week working from home?

An Agent Support Representative can potentially earn $2,000 a week by working full-time, handling high-volume customer support, and gaining experience in specialized areas. Increasing income may involve developing strong communication skills, using relevant tools like CRM software, and seeking roles with higher pay or bonuses. Earning this amount consistently often requires consistent performance and possibly working overtime or in roles with commission or incentive structures.

What does a support representative do?

A support representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer service tools to document interactions and track resolutions.

What jobs pay 4000 a week without a degree?

Agent Support Representatives typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level often include sales, real estate, or certain freelance and entrepreneurial positions, which may require strong communication skills, industry knowledge, or certifications rather than formal degrees.

Is CSR a stressful job in BPO?

A Customer Support Representative (CSR) in a BPO environment often faces stress due to high call volumes, performance targets, and handling difficult customer interactions. The job requires strong communication skills, patience, and the ability to manage multiple tasks efficiently, which can contribute to stress levels depending on workload and work environment.

How does an Agent Support Representative typically collaborate with other departments to resolve agent issues?

Agent Support Representatives frequently work closely with departments such as IT, Operations, and Customer Service to resolve agent queries efficiently. They serve as a liaison, relaying feedback and escalating complex issues to the appropriate teams. Collaboration may involve regular meetings, ticket tracking systems, and cross-departmental communication tools to ensure timely and effective solutions. This teamwork not only helps resolve issues faster but also fosters a supportive work environment.
More about Agent Support Representative jobs
What are the most commonly searched types of Agent Support Representative jobs? The most popular types of Agent Support Representative jobs are:
What job categories do people searching Agent Support Representative jobs look for? The top searched job categories for Agent Support Representative jobs are:
Agent Support Representative jobs near you
Infographic showing various Agent Support Representative job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Jr Agent Support Representative

Jr Agent Support Representative

One80 Intermediaries

Greenwood Village, CO • On-site

$23.50 - $25/hr

Full-time

Posted 12 days ago

Job description

Join Our Team as a Junior Agent Support Representative!
Are you detail-oriented, organized, and ready to support a dynamic team of professionals?
We're seeking a Junior Agent Support Representative to provide essential support that helps our agents succeed. If you're ready to jump into a role where you'll be the backbone of operations, ensuring efficiency and smooth communication, this is the job for you!
Your Impact:
  • Review and submit completed applications, production reports, and acreage reports.
  • Respond to work-related correspondence (email, phone calls) within business hours.
  • Gain working knowledge of Harvest Guard, including inputting client information, building units and databases, and updating production records.
  • Collect and provide critical information to help agents perform efficiently.
  • Audit all applications, production reports, and schedules of insurance for accuracy.
  • Assist agents by submitting claims and managing client trackers.
  • Keep agents informed of paperwork deadlines and ensure timely submissions.

Successful Candidates Will Have:
  • High school diploma required.
  • Previous crop insurance experience preferred.
  • P&C License within the first year of hire.
  • Proficiency with PC programs like Word, Excel, and Outlook.

Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and over 5,000 employees across the US and Canada.
For more information, please visit Risk-Strategies.com.
If you have any questions about this posting, please contact www.risk-strategies.com/careers
Pay Range:
$23.50 - $25.00 Hourly
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.
Brown & Brown, Inc. and our team of companies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies, part of the Brown & Brown team, by visiting https://us.bbrown.com/careers/.
Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

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