ZipRecruiter

Log In

1

Intern Agent Support Representative Jobs (NOW HIRING)

Heppner Group - UT

Agent Support Representative

Lehi, UT · On-site

$50K - $65K/yr

Overview Join Heppner Group as an Agent Support Representative, supporting clients and licensed agents in the area of Medicare and insurance solutions. This is a full-time, client-focused role ideal ...

Integritymarketing

Agent Support III

Lincoln, NE · On-site

Job Summary We are seeking an experienced, sharp, and innovative Agent Support representative to help with communication, organization and coordination between agents, agencies, and carriers. The ...

SECURA Insurance

Intern - Agent Education

Neenah, WI · On-site

As part of the Agent Education Team, the intern will support continuing education operations, assist with training logistics, and contribute to communication efforts with agents and internal teams.

next page

Showing results 1-20

All JobsIntern Agent Support Representative Jobs

Intern Agent Support Representative information

Can I work in a call center without experience?

Intern Agent Support Representatives often do not need prior experience, as training is typically provided to develop necessary communication and customer service skills. Entry-level roles focus on learning company systems and procedures, making them accessible to candidates without previous call center experience.

Is 22 too old for an internship?

Intern Agent Support Representatives are typically entry-level roles that do not have strict age requirements. Many internships and support roles welcome applicants of various ages, including those in their early twenties, especially if they have relevant skills or are seeking experience in customer support and communication.

What does a customer service intern do?

A customer service intern supports the customer support team by answering inquiries, resolving basic issues, and providing information about products or services. They often use customer relationship management (CRM) tools and develop communication skills while gaining industry experience. The role typically involves assisting with daily operations and learning company procedures.

What does a support intern do?

A support intern assists with customer service and technical support tasks, often handling inquiries, troubleshooting issues, and providing information under supervision. They may use support tools like ticketing systems and develop communication skills while gaining industry experience.
What cities are hiring for Intern Agent Support Representative jobs? Cities with the most Intern Agent Support Representative job openings:
What are the most commonly searched types of Agent Support Representative jobs? The most popular types of Agent Support Representative jobs are:
What states have the most Intern Agent Support Representative jobs? States with the most job openings for Intern Agent Support Representative jobs include:
Intern Agent Support Representative jobs near you

Agent Support Representative

Heppner Group - UT

Lehi, UT • On-site

$50K - $65K/yr

Full-time

PTO

Re-posted 3 days ago

Job description

Overview

Join Heppner Group as an Agent Support Representative, supporting clients and licensed agents in the area of Medicare and insurance solutions. This is a full-time, client-focused role ideal for individuals who are passionate about delivering exceptional customer service, staying organized, and building lasting client relationships.

As a key member of our support team, youll work with warm, inbound client contacts, assisting with questions, documentation, and ongoing service needs. This role does not involve direct sales or commission-based quotas, making it ideal for candidates who enjoy helping people and ensuring a smooth client experience.

Compensation & Benefits

  • Competitive hourly or salaried pay
  • Paid training and ongoing professional development
  • Supportive, team-oriented work environment
  • Growth opportunities within Heppner Group for high performers

Why Heppner Group?

At Heppner Group, our support team plays a critical role in delivering a positive client experience. Agent Support Representatives help ensure our clients feel informed, supported, and confident throughout their Medicare journeywhile working in a collaborative environment that values accuracy, empathy, and professionalism.

If you enjoy helping others, thrive in an organized support role, and want to grow within the Medicare and insurance space, wed love to hear from you.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities


Responsibilities
  • Serve as a support resource for clients with general questions about Medicare coverage, benefits, and next steps
  • Assist licensed agents with client follow-ups, documentation, and service-related requests
  • Support enrollments during AEP, OEP, and applicable Special Enrollment Periods (non-sales support)
  • Maintain accurate client records and ensure required information is properly documented
  • Build and maintain long-term client relationships through proactive communication and dependable service
  • Participate in ongoing training and professional development to stay current on processes and compliance

Requirements
  • Strong verbal and written communication skills
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple tasks in a fast-paced, seasonal environment
  • Customer service or administrative support experience preferred
  • High school diploma or equivalent required