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Seasonal Agent Support Representative Jobs (NOW HIRING)

Heppner Group - UT

Agent Support Representative

Lehi, UT · On-site

$50K - $65K/yr

Overview Join Heppner Group as an Agent Support Representative, supporting clients and licensed ... Ability to manage multiple tasks in a fast-paced, seasonal environment * Customer service or ...

Soléa

Agent Support Representative

Howell, NJ

$25 - $32/hr

Agent Support Representative Join us in continuing to transform payment processing! Our employees take personal responsibility for ensuring our merchants and vendor partners have the tools and ...

Soléa

Agent Support Representative

Brooklyn, NY

$25 - $32/hr

Agent Support Representative Join us in continuing to transform payment processing! Our employees take personal responsibility for ensuring our merchants and vendor partners have the tools and ...

IA American

Agent Support Representative

Waco, TX · Hybrid

$13.25 - $17.50/hr

Agent Support Representative Build the future with us Are you driven by supporting customers with clarity, care, and accuracy and eager to contribute to a company that helps its clients feel ...

New Hire Solutions

Agent Support

Thomasville, GA

$15 - $20/hr

Agent Support Representative Thomasville, GA l $15.00 - $20.00 / Hour An insurance company is seeking a dependable and service-driven Agent Support Representative to assist our licensed agents with ...

Integritymarketing

Agent Support III

Lincoln, NE

Job Summary We are seeking an experienced, sharp, and innovative Agent Support representative to help with communication, organization and coordination between agents, agencies, and carriers. The ...

unigroup

Seasonal Associate

Fenton, MO · On-site

$14.25 - $16.50/hr

Provide customer or agent support through phone, email, or internal systems * Help track, document ... Previous seasonal or customer-facing experience * Interest in business operations, logistics, or ...

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How much do seasonal agent support representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for seasonal agent support representative in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Agent Support Representative, and why are they important?

To thrive as a Seasonal Agent Support Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and ticketing platforms is typically required. Excellent communication, adaptability, and problem-solving abilities help you excel in fast-paced, high-volume environments. These skills ensure efficient support for agents, leading to improved customer satisfaction and smooth business operations during peak seasons.

What are Seasonal Agent Support Representatives?

Seasonal Agent Support Representatives are customer service professionals hired on a temporary basis, typically during peak seasons, to assist agents in handling increased workloads. Their main responsibilities include answering inquiries, resolving issues, processing orders, and providing general support to ensure smooth operations. They work closely with agents and customers to deliver efficient and positive service experiences during busy periods, such as holidays or sales events. These roles are ideal for individuals seeking short-term employment and offer valuable experience in customer support environments.

What are some common challenges faced by Seasonal Agent Support Representatives, and how can they be managed?

Seasonal Agent Support Representatives often face challenges such as quickly learning company systems, adapting to fluctuating call volumes, and managing frequent policy updates during peak seasons. To manage these, it’s helpful to prioritize effective communication with your team, proactively seek clarification when needed, and utilize available training resources. Maintaining flexibility and a positive attitude will help you adapt smoothly and provide excellent support to agents, even during the busiest periods.
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Seasonal Agent Support Representative jobs near you
Infographic showing various Seasonal Agent Support Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Agent Support Representative

Heppner Group - UT

Lehi, UT • On-site

$50K - $65K/yr

Full-time

PTO

Posted 6 days ago

Job description

Overview

Join Heppner Group as an Agent Support Representative, supporting clients and licensed agents in the area of Medicare and insurance solutions. This is a full-time, client-focused role ideal for individuals who are passionate about delivering exceptional customer service, staying organized, and building lasting client relationships.

As a key member of our support team, youll work with warm, inbound client contacts, assisting with questions, documentation, and ongoing service needs. This role does not involve direct sales or commission-based quotas, making it ideal for candidates who enjoy helping people and ensuring a smooth client experience.


Compensation & Benefits


  • Competitive hourly or salaried pay
  • Paid training and ongoing professional development
  • Supportive, team-oriented work environment
  • Growth opportunities within Heppner Group for high performers


Why Heppner Group?


At Heppner Group, our support team plays a critical role in delivering a positive client experience. Agent Support Representatives help ensure our clients feel informed, supported, and confident throughout their Medicare journeywhile working in a collaborative environment that values accuracy, empathy, and professionalism.


If you enjoy helping others, thrive in an organized support role, and want to grow within the Medicare and insurance space, wed love to hear from you.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities


Responsibilities
  • Serve as a support resource for clients with general questions about Medicare coverage, benefits, and next steps
  • Assist licensed agents with client follow-ups, documentation, and service-related requests
  • Support enrollments during AEP, OEP, and applicable Special Enrollment Periods (non-sales support)
  • Maintain accurate client records and ensure required information is properly documented
  • Build and maintain long-term client relationships through proactive communication and dependable service
  • Participate in ongoing training and professional development to stay current on processes and compliance

Requirements
  • Strong verbal and written communication skills
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple tasks in a fast-paced, seasonal environment
  • Customer service or administrative support experience preferred
  • High school diploma or equivalent required