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Entry Level Agent Support Representative Jobs (NOW HIRING)

Heppner Group - UT

Agent Support Representative

Lehi, UT · On-site

$50K - $65K/yr

Overview Join Heppner Group as an Agent Support Representative, supporting clients and licensed agents in the area of Medicare and insurance solutions. This is a full-time, client-focused role ideal ...

New Hire Solutions

Agent Support

Thomasville, GA

$15 - $20/hr

Agent Support Representative Thomasville, GA l $15.00 - $20.00 / Hour An insurance company is seeking a dependable and service-driven Agent Support Representative to assist our licensed agents with ...

Integritymarketing

Agent Support III

Lincoln, NE

Job Summary We are seeking an experienced, sharp, and innovative Agent Support representative to help with communication, organization and coordination between agents, agencies, and carriers. The ...

PLACE

Entry Level Agent Assistant

Sioux Falls, SD · On-site

$40K - $75K/yr

... an Entry-Level Agent Assistant to become an essential part of our energetic real estate team ... You have a compelling desire to support others, while being committed to your growth in real estate ...

GEICO

Entry Level Agent

Albany, NY · On-site

When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Annual ...

GEICO

Entry Level Agent

Rockwall, TX · On-site

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GEICO

Entry Level Agent

Albany, NY · On-site

When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Annual ...

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Entry Level Agent Support Representative information

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How much do entry level agent support representative jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for entry level agent support representative in the United States is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Agent Support Representative vs Customer Service Associate?

AspectEntry Level Agent Support RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, support desks, or online support platformsRetail stores, call centers, or service counters
Industry UsageCommon in telecommunications, insurance, and tech companiesWidespread across retail, hospitality, and service industries
Search & Comparison IntentFocuses on technical support and client assistance rolesEmphasizes direct customer interaction and service skills

While both roles involve assisting customers, the Entry Level Agent Support Representative typically provides technical or specialized support in a call center or online environment, whereas the Customer Service Associate often works directly with customers in retail or service settings. Understanding these differences can help job seekers target the right position based on their skills and career goals.

What cities are hiring for Entry Level Agent Support Representative jobs? Cities with the most Entry Level Agent Support Representative job openings:
What are the most commonly searched types of Agent Support Representative jobs? The most popular types of Agent Support Representative jobs are:
What states have the most Entry Level Agent Support Representative jobs? States with the most job openings for Entry Level Agent Support Representative jobs include:
Entry Level Agent Support Representative jobs near you

Agent Support Representative

Heppner Group - UT

Lehi, UT • On-site

$50K - $65K/yr

Full-time

PTO

Posted 16 hours ago

Job description

Overview

Join Heppner Group as an Agent Support Representative, supporting clients and licensed agents in the area of Medicare and insurance solutions. This is a full-time, client-focused role ideal for individuals who are passionate about delivering exceptional customer service, staying organized, and building lasting client relationships.

As a key member of our support team, youll work with warm, inbound client contacts, assisting with questions, documentation, and ongoing service needs. This role does not involve direct sales or commission-based quotas, making it ideal for candidates who enjoy helping people and ensuring a smooth client experience.


Compensation & Benefits


  • Competitive hourly or salaried pay
  • Paid training and ongoing professional development
  • Supportive, team-oriented work environment
  • Growth opportunities within Heppner Group for high performers


Why Heppner Group?


At Heppner Group, our support team plays a critical role in delivering a positive client experience. Agent Support Representatives help ensure our clients feel informed, supported, and confident throughout their Medicare journeywhile working in a collaborative environment that values accuracy, empathy, and professionalism.


If you enjoy helping others, thrive in an organized support role, and want to grow within the Medicare and insurance space, wed love to hear from you.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities


Responsibilities
  • Serve as a support resource for clients with general questions about Medicare coverage, benefits, and next steps
  • Assist licensed agents with client follow-ups, documentation, and service-related requests
  • Support enrollments during AEP, OEP, and applicable Special Enrollment Periods (non-sales support)
  • Maintain accurate client records and ensure required information is properly documented
  • Build and maintain long-term client relationships through proactive communication and dependable service
  • Participate in ongoing training and professional development to stay current on processes and compliance

Requirements
  • Strong verbal and written communication skills
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple tasks in a fast-paced, seasonal environment
  • Customer service or administrative support experience preferred
  • High school diploma or equivalent required