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Entry Level Agent Support Representative Jobs (NOW HIRING)

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Support Representative Role Summary: The Customer Support Representative is responsible ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...

Customer Support Representative, L2

$17.50 - $22.25/hr

Customer Support Representatives, Level 2, are responsible for the following... * Answers incoming ... Uses entry-level technical skills and company processes/client service level agreements to ...

Customer Support Representative, L2

$17.50 - $22.25/hr

Customer Support Representatives, Level 2, are responsible for the following... * Answers incoming ... Uses entry-level technical skills and company processes/client service level agreements to ...

We are seeking an Entry-Level Agent Assistant to join our dynamic real estate team, providing vital support while gaining practical experience alongside some of the top 20% agents in North America

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Entry Level Agent Support Representative information

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$31

How much do entry level agent support representative jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for entry level agent support representative in the United States is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Agent Support Representative vs Customer Service Associate?

AspectEntry Level Agent Support RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, support desks, or online support platformsRetail stores, call centers, or service counters
Industry UsageCommon in telecommunications, insurance, and tech companiesWidespread across retail, hospitality, and service industries
Search & Comparison IntentFocuses on technical support and client assistance rolesEmphasizes direct customer interaction and service skills

While both roles involve assisting customers, the Entry Level Agent Support Representative typically provides technical or specialized support in a call center or online environment, whereas the Customer Service Associate often works directly with customers in retail or service settings. Understanding these differences can help job seekers target the right position based on their skills and career goals.

What cities are hiring for Entry Level Agent Support Representative jobs? Cities with the most Entry Level Agent Support Representative job openings:
What are the most commonly searched types of Agent Support Representative jobs? The most popular types of Agent Support Representative jobs are:
What states have the most Entry Level Agent Support Representative jobs? States with the most job openings for Entry Level Agent Support Representative jobs include:
Technical Support Representative

Technical Support Representative

iPayment Inc.

Westlake Village, CA • On-site

Full-time

Posted 16 days ago


Job description

The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to providing product information, troubleshooting and diagnostics. The function is critical to the high end standard of service level maintained within the department. Available shifts: various, weekends and holidays.
  • Problem solving skills while working well under pressure
  • Ability to handle escalated issues
  • Ability to navigate all systems used within the Technical Support Department
  • Representative should have a good working knowledge of the industry
  • Representative must have a good rapport with co-workers and supervisors
  • Must show dependability (good attendance history)
  • Must be able to multi task
  • Must show good phone skills etiquette
  • Must show initiative and display good teamwork
  • Knowledge and understanding of how various POS equipment's functionality and troubleshooting
  • Ability to create downloading files for POS equipment and assist the merchant and agent on how to successfully complete a download
  • Must obtain and continue to acquire technical knowledge, as it relates to POS equipment and the industry
  • Provide consistent and accurate information to our merchants and agents
  • Must understand and be able to meet all statistical requirements set forth for a Technical Support level I representative
  • Must understand and comply with company and department's attendance and punctuality policy and procedure

Skills & Requirements
  • Must have basic knowledge of Windows based programs
  • Must understand and be able to navigate all systems used within the Technical Support Department
  • Must be familiar with download procedures and functions for all supported terminals
  • Must understand how to build and edit a download file
  • Representative should be meeting all current position requirements
  • Must hold an average of 95% or better on all quality Monitors