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Entry Level Agent Support Representative Jobs in Phoenix, AZ

WFH Entry Level Agent

Phoenix, AZ ยท On-site

$15.50 - $20.50/hr

AO Globe Life is actively hiring to support families and individuals across the United States in accessing important supplemental benefit programs. This mission-driven, remote-first opportunity ...

Be Seen First

Agent support * Point-of-sale phone verifications * Assist in the completion of telephone applications * Process Service requests * Assemble and mail policy documents * Handle Spanish translations We ...

Medicare Benefits Representative (1099 Independent Contractor) Location: Arizona (statewide, any ... Agent Support: Access to onboarding resources, Medicare-specific education, compliance support ...

Medicare Benefits Representative (1099 Independent Contractor) Location: Arizona (statewide, any ... Agent Support: Access to onboarding resources, Medicare-specific education, compliance support ...

Medicare Benefits Representative (1099 Independent Contractor) Location: Arizona (statewide, any ... Agent Support: Access to onboarding resources, Medicare-specific education, compliance support ...

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Entry Level Agent Support Representative information

See Phoenix, AZ salary details

$11

$21

$31

How much do entry level agent support representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level agent support representative in Phoenix, AZ is $21.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.85 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Agent Support Representative vs Customer Service Associate?

AspectEntry Level Agent Support RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, support desks, or online support platformsRetail stores, call centers, or service counters
Industry UsageCommon in telecommunications, insurance, and tech companiesWidespread across retail, hospitality, and service industries
Search & Comparison IntentFocuses on technical support and client assistance rolesEmphasizes direct customer interaction and service skills

While both roles involve assisting customers, the Entry Level Agent Support Representative typically provides technical or specialized support in a call center or online environment, whereas the Customer Service Associate often works directly with customers in retail or service settings. Understanding these differences can help job seekers target the right position based on their skills and career goals.

What are the most commonly searched types of Agent Support Representative jobs in Phoenix, AZ?

The most popular types of Agent Support Representative jobs in Phoenix, AZ are:

Customer Service Representative - State Farm Agent Team Member

Jay Myles - State Farm Agent

Glendale, AZ โ€ข On-site

$48K - $62K/yr

Full-time

PTO

Re-posted 19 days ago


Job description

Benefits:
  • Competitive salary
  • Paid time off

You May Be a Great Fit as a Customer Service Representative at Jay Myles State Farm Agency if: 

  • You’re the person people call first when life goes sideways - calm, steady, and ready to help.
  • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
  • You’re a natural relationship-builder who earns trust quickly and keeps it.
  • You listen first, then guide, making customers feel understood while confidently recommending solutions.
  • You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: 7802 N. 43rd Ave Suite. 9 Glendale, Az 85301 
At Jay Myles State Farm Agency, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Seeking a Customer Service Representative to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.
Responsibilities
  • Manage customer inquiries and support daily service activities.
  • Coordinate team communication to maintain efficient workflows.
  • Assist with account updates, billing inquiries, and policy reviews.
  • Track service metrics and report progress to the agent.
  • Support community engagement and customer outreach initiatives.
Qualifications
  • Excellent communication and organizational skills.
  • Strong attention to detail with the ability to manage multiple priorities.
  • Prior experience in customer service, office management, or administrative support preferred.
  • Must be able to obtain applicable state insurance licenses.