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Full Time Agent Support Representative Jobs (NOW HIRING)

Heppner Group - UT

Agent Support Representative

Lehi, UT · On-site

$50K - $65K/yr

This is a full-time, client-focused role ideal for individuals who are passionate about delivering ... Agent Support Representatives help ensure our clients feel informed, supported, and confident ...

New Hire Solutions

Agent Support

Thomasville, GA

$15 - $20/hr

Agent Support Representative Thomasville, GA l $15.00 - $20.00 / Hour An insurance company is seeking a dependable and service-driven Agent Support Representative to assist our licensed agents with ...

Integritymarketing

Agent Support III

Lincoln, NE

Job Summary We are seeking an experienced, sharp, and innovative Agent Support representative to help with communication, organization and coordination between agents, agencies, and carriers. The ...

Americo

Agent Services Representative

Kansas City, MO · On-site

$14.50 - $19.25/hr

Americo is seeking a full-time Agent Services Representative to join our team. The hours for this ... Provide sales support including product and system information, running illustrations, placing ...

Relocation Today

Transaction Coordinator

Minnetonka, MN · On-site

$50K - $60K/yr

This role is meant to provide support for a full-time agent plus support for relocation staff, along with directly managing an active caseload of relocation referral files. Along with the opportunity ...

Relocation Today

Transaction Coordinator

Minnetonka, MN · On-site

This role is meant to provide support for a full-time agent plus support for relocation staff, along with directly managing an active caseload of relocation referral files. Along with the opportunity ...

Clear Choice

Support Representative

Addison, TX · Remote

$17.50 - $23.50/hr

Support Representative Care Connection Team -- Multiple Locations Location ... Greenwood Village, CO (100% remote- please see list of acceptable states below ) Type: Full Time ...

Clear Choice

Support Representative

Addison, TX · Remote

$17.50 - $23.50/hr

Support Representative Care Connection Team -- Multiple Locations Location ... Greenwood Village, CO (100% remote- please see list of acceptable states below ) Type: Full Time ...

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How much do full time agent support representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for full time agent support representative in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Full Time Agent Support Representative vs Customer Service Agent?

FeatureFull Time Agent Support RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentCall centers, support desks, or remote supportCall centers, retail, or online support
Industry UsageCommon in insurance, telecom, and tech sectorsWidespread across retail, hospitality, and service industries
Job FocusTechnical support, problem resolution, account assistanceCustomer inquiries, issue resolution, product info

Full Time Agent Support Representatives typically handle technical or specialized support in industries like telecom or insurance, often requiring specific certifications. Customer Service Agents focus on general customer inquiries across various sectors. Both roles involve communication skills but differ in technical complexity and industry focus.

What jobs make 5000 a week without a degree?

Full Time Agent Support Representatives typically do not earn $5,000 a week without specialized skills or experience. High-paying roles that can reach this level often include sales, real estate, or certain freelance and entrepreneurial positions, which may require strong communication skills, industry knowledge, or certifications rather than formal degrees.
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Full Time Agent Support Representative jobs near you

Agent Support Representative

Heppner Group - UT

Lehi, UT • On-site

$50K - $65K/yr

Full-time

PTO

Posted yesterday

Job description

Overview

Join Heppner Group as an Agent Support Representative, supporting clients and licensed agents in the area of Medicare and insurance solutions. This is a full-time, client-focused role ideal for individuals who are passionate about delivering exceptional customer service, staying organized, and building lasting client relationships.

As a key member of our support team, youll work with warm, inbound client contacts, assisting with questions, documentation, and ongoing service needs. This role does not involve direct sales or commission-based quotas, making it ideal for candidates who enjoy helping people and ensuring a smooth client experience.


Compensation & Benefits


  • Competitive hourly or salaried pay
  • Paid training and ongoing professional development
  • Supportive, team-oriented work environment
  • Growth opportunities within Heppner Group for high performers


Why Heppner Group?


At Heppner Group, our support team plays a critical role in delivering a positive client experience. Agent Support Representatives help ensure our clients feel informed, supported, and confident throughout their Medicare journeywhile working in a collaborative environment that values accuracy, empathy, and professionalism.


If you enjoy helping others, thrive in an organized support role, and want to grow within the Medicare and insurance space, wed love to hear from you.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities


Responsibilities
  • Serve as a support resource for clients with general questions about Medicare coverage, benefits, and next steps
  • Assist licensed agents with client follow-ups, documentation, and service-related requests
  • Support enrollments during AEP, OEP, and applicable Special Enrollment Periods (non-sales support)
  • Maintain accurate client records and ensure required information is properly documented
  • Build and maintain long-term client relationships through proactive communication and dependable service
  • Participate in ongoing training and professional development to stay current on processes and compliance

Requirements
  • Strong verbal and written communication skills
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple tasks in a fast-paced, seasonal environment
  • Customer service or administrative support experience preferred
  • High school diploma or equivalent required