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Full Time Agent Support Representative Jobs (NOW HIRING)

E. L. Blake, Inc.

System Support Representative

MD · On-site

$70K - $95K/yr

Blake Corporation is seeking a full-time System Support Representative to join our team at Joint Base Andrews, MD. If you're ready to put your technical expertise to work in a mission-focused ...

Aston Carter

Client Support Representative

Raleigh, NC · On-site

$20/hr

By supporting and training the AI system through real-time interactions, you help streamline access ... Monitor AI-led agent-to-agent conversations between healthcare representatives and insurance agents ...

AlaBev

Sales Support Representative

Tuscaloosa, AL · On-site

$17.75 - $24.25/hr

The Sales Support Representative is a full-time position that works across both our On-Premise and Off-Premise sales divisions. This role serves as a key support resource for our sales team by ...

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All JobsAgent Support Representative JobsFull Time Agent Support Representative Jobs

Full Time Agent Support Representative information

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How much do full time agent support representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for full time agent support representative in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Full Time Agent Support Representative vs Customer Service Agent?

FeatureFull Time Agent Support RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentCall centers, support desks, or remote supportCall centers, retail, or online support
Industry UsageCommon in insurance, telecom, and tech sectorsWidespread across retail, hospitality, and service industries
Job FocusTechnical support, problem resolution, account assistanceCustomer inquiries, issue resolution, product info

Full Time Agent Support Representatives typically handle technical or specialized support in industries like telecom or insurance, often requiring specific certifications. Customer Service Agents focus on general customer inquiries across various sectors. Both roles involve communication skills but differ in technical complexity and industry focus.

What cities are hiring for Full Time Agent Support Representative jobs?

Cities with the most Full Time Agent Support Representative job openings:

What are the most commonly searched types of Agent Support Representative jobs?

The most popular types of Agent Support Representative jobs are:

Full Time Agent Support Representative jobs near you

Computer Support Rep

Sid Harvey Industries I

Garden City, NY • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Level of Contribution = Self

Job Description for: Computer Support Representative – Corporate

Summary:

The Computer Support Representative assists employees with questions and problems concerning computer systems, hardware, and software. Provides support to employees to better understand the ERP system and approved software. Provides users, and occasionally customers, with guidance to correct departments which can further assist any questions or needs. The Computer Support Representative will triage all incoming technical queries and complaints within our ticketing system. The Computer Support Representative should possess the ability to remain professional when working with difficult tasks. Maintain a positive, empathetic and professional attitude. Possess excellent computer knowledge and be able to research and find a solution and respond promptly to all inquiries. Strong communication skills, both verbal and written. Our support team covers from 7:30 AM- 6:00PM weekly and the representative will be assigned a shift during these hours. The representative should be available to work 9:30am – 6:00pm, or 7:30am to 4:00pm weekly, with occasional overtime opportunities, 8:00am – 1:00pm Saturdays.

Reports To:

Support Desk Supervisor

Essential Duties and Responsibilities:

  • Respond to tech inquiries via email, over the phone, or in person.
  • Walk employees step-by-step through the problem-solving process.
  • Troubleshoot communication, network, and hardware issues.
  • Provide guidance to employees to improve their understanding of our systems and services.
  • Escalate second level issues to others within the department.
  • Direct non-technical related issues to appropriate departments which can further assist Sid Harvey employees’ questions or needs.
  • Ability to work independently and part of a team.
  • Ensure satisfaction and provide efficient professional support.
  • Any other duties and responsibilities as directed.

Qualifications:

  • Knowledge of Office 365, including Word, Excel, Outlook, Teams
  • Prior experience documenting procedures and workflows
  • Knowledge of IBM i-Series is a plus, but not required
  • Prior experience in IT or a support role preferred, but not required

Abilities and Physical Requirements:

  • Must be able to pass a drug test.

Education: High school diploma, general education degree or equivalent.

Benefits - In addition to highly competitive wages, full-time employees enjoy a very robust benefits package, including:

• Generous company contribution for the employee as well as qualified spouse and dependents insurance for: Medical, Dental, Vision, Life insurance and Long-term disability insurance.

• Paid Vacation, Paid Holidays, Sick Time and Flex time.

• 401-K with partial company match.

• Profit Sharing

• Earn while you learn with free enrollment into the Blue Hawk University, the industry's premier online-based training academy, offering hundreds of beneficial courses for your general knowledge and continuing education.

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