Job Title Mid CI Specialist (Agent Support) Location Reston, VA 20170 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security ...
Job Title Mid CI Specialist (Agent Support) Location Reston, VA 20170 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security ...
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Full Time Agent Support Representative information
See salary details
$10.58 - $11.89
2% of jobs
$11.89 - $13.20
8% of jobs
$13.20 - $14.51
12% of jobs
$14.72 is the 25th percentile. Wages below this are outliers.
$14.51 - $15.82
18% of jobs
The median wage is $16.39 / hr.
$15.82 - $17.13
23% of jobs
$17.13 - $18.44
12% of jobs
$18.47 is the 75th percentile. Wages above this are outliers.
$18.44 - $19.76
12% of jobs
$19.76 - $21.07
5% of jobs
$21.07 - $22.38
4% of jobs
$22.38 - $23.69
2% of jobs
$23.69 - $25
2% of jobs
$10
$17
$25
How much do full time agent support representative jobs pay per hour?
What is the difference between Full Time Agent Support Representative vs Customer Service Agent?
| Feature | Full Time Agent Support Representative | Customer Service Agent |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require certifications | High school diploma or equivalent; certifications optional |
| Work Environment | Call centers, support desks, or remote support | Call centers, retail, or online support |
| Industry Usage | Common in insurance, telecom, and tech sectors | Widespread across retail, hospitality, and service industries |
| Job Focus | Technical support, problem resolution, account assistance | Customer inquiries, issue resolution, product info |
Full Time Agent Support Representatives typically handle technical or specialized support in industries like telecom or insurance, often requiring specific certifications. Customer Service Agents focus on general customer inquiries across various sectors. Both roles involve communication skills but differ in technical complexity and industry focus.
What jobs make 5000 a week without a degree?
Full-time
Medical, Dental, Vision, Retirement
Posted 12 days ago
Job description
Mid CI Specialist (Agent Support)
Location
Reston, VA 20170 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
Bachelor's Degree
Travel
None
Security Clearance Required
TS/SCI with CI Polygraph
Job Description
Prescient Edge is seeking a Mid CI Specialist (Agent Support) to support a federal government client.
Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
- A competitive salary with performance bonus opportunities.
- Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
- A substantial retirement plan with no vesting schedule.
- Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
- A positive work environment where employees are respected, supported, and engaged.
Security Clearance:
- Security clearance required is TS/SCI with a CI POLY or the ability to obtain a CI POLY.
Job Requirements
Qualifications:
- Graduate from an accredited CI Special Agent credentialing school & provide certification.
- Identifies, monitors, and assesses foreign intelligence efforts attempting collection of sensitive national security information on U.S. persons, activities and interests, including threats posed by emerging technologies to U.S. operations and interests.
- Applies understanding of foreign intelligence capabilities/ activities and U.S. and foreign partner CI capabilities and TTPs for in-depth analytic research and production of all-source CI studies and contributes to developing Cl strategies.
- Conducts, develops, produces, and presents programs of instruction in specified collection operations TTPs, and related or supporting processes, relevant to the various human intelligence and technical intelligence operations under DoD authorities.
- Graduate of in-residence Fundamentals of Intelligence Analysis course or Military Service equivalent.
- Demonstrates comprehensive mission knowledge and skills that affirms completion of all developmental training and experiences for the labor category.
- Demonstrates ability to communicate understanding from information that may be incomplete, indirect, highly complex, seemingly unrelated, and / or technically advanced.
- Demonstrates ability to structure analysis based on trends in reporting and a range of analytic perspectives from other analysts, organization, and intelligence disciplines.
- Demonstrates ability to work independently with minimal oversight and direction.
- Demonstrates ability to collaborate and work with other IC members on information sharing, driving collection, and addressing analytic disputes and conflict resolution.
- Demonstrates ability to develop concise, insightful, and comprehensive products for defense intelligence.
- Demonstrates ability to lead teams in researching multifaceted or critical problems. Provides guidance in selecting, designing, and applying analytic methodologies. Uses argument evaluation and validated analytic methodologies to challenge differing perspectives.
Desired Experience:
- At least 8 years of experience conducting analysis relevant to the specific labor category with at least a portion of the experience within the last 2 years.
Desired Education:
- Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education. An additional 4 years of experience in the specific labor category, for a total of 12 years of experience in the specific labor category, may be substituted for a bachelor's degree.
Location:
- Reston, VA
Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
About Prescient Edge
Sourced by ZipRecruiter
Prescient Edge is a prominent name in the global security industry, based out of McLean, VA, US. Established with the primary mission of harnessing science and technology for safety and security purposes, the company specializes in providing a wide range of products and services. This includes research and development, consulting, global operations support, intelligence evaluation, and advanced data solutions. These offerings make Prescient Edge an integral factor in national defense and commercial innovations.
Industry
Guided missile and space vehicle manufacturing
Company size
51 - 200 Employees
Headquarters location
McLean, VA, US
Year founded
2008