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Intern Agent Support Representative Jobs (NOW HIRING)

Agent Advantage Recruiting

Internship

Byram, MS

$10 - $15/hr

... intern agent. This position provides handson exposure to the daytoday activities of a licensed insurance agent, including client outreach, policy analysis, and support for sales and service ...

Agent Advantage Recruiting

Internship

Birmingham, AL

$10 - $15/hr

... intern agent. This position provides handson exposure to the daytoday activities of a licensed insurance agent, including client outreach, policy analysis, and support for sales and service ...

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Intern Agent Support Representative information

Can I work in a call center without experience?

Intern Agent Support Representatives often do not need prior experience, as training is typically provided to develop necessary communication and customer service skills. Entry-level roles focus on learning company systems and procedures, making them accessible to candidates without previous call center experience.

Is 22 too old for an internship?

Intern Agent Support Representatives are typically entry-level roles that do not have strict age requirements. Many internships and support roles welcome applicants of various ages, including those in their early twenties, especially if they have relevant skills or are seeking experience in customer support and communication.

What does a customer service intern do?

A customer service intern supports the customer support team by answering inquiries, resolving basic issues, and providing information about products or services. They often use customer relationship management (CRM) tools and develop communication skills while gaining industry experience. The role typically involves assisting with daily operations and learning company procedures.

What does a support intern do?

A support intern assists with customer service and technical support tasks, often handling inquiries, troubleshooting issues, and providing information under supervision. They may use support tools like ticketing systems and develop communication skills while gaining industry experience.
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Intern Agent Support Representative jobs near you
Seasonal Agent Support Representative (Remote - UT)

Seasonal Agent Support Representative (Remote - UT)

HealthSherpa

Remote

$16 - $18/hr

Other

Posted 4 days ago

Job description

HealthSherpa Agent Support Team Seasonal Contract Opportunity

We are looking for individuals with experience providing detailed troubleshooting assistance, integrity, and strong interpersonal skills to join our Agent Support team for a seasonal contract opportunity. You will be fully remote and you will need reliable internet access for the duration of the role. Joining HealthSherpa will give you the opportunity to gain expert level knowledge within the health insurance industry. You will report to a Supervisor on your team and work with us through the end of December 2026. There is a possibility of a term extension into January 2027 if Open Enrollment is extended.

Please note we are only hiring employees in Florida, Ohio, Tennessee, Texas, Utah, or Virginia.

You Will
  • Spend your day in a queue taking calls from insurance agents across the country
  • Learn about the ACA enrollment process to help insurance agents navigate our platform to enroll their clients in insurance coverage
  • Help agents troubleshoot the platform and answer questions about applications and referrals
  • Follow support protocols while providing thoughtful service, balancing efficiency and empathy on every call
  • Support with other related tasks as needed
You Have
  • Residency in Florida, Ohio, Tennessee, Texas, Utah, or Virginia
  • Previous customer service experience
  • 3+ years of combined education, work, or volunteer experience
  • Strong collaboration and multitasking abilities with the ability to thrive in team settings where open communication and constructive feedback are encouraged
  • A dedicated space to work remotely that has room for a desktop monitor and other provided equipment
  • A work space that is free of background noise and distraction to provide information privacy
  • Reliable home internet with download speed exceeding 128Mbps
What We Offer (Seasonal Employees)
  • Fully remote employment
  • Hourly wage: $16 ($18 for bilingual in Spanish)
  • Computer and equipment for the duration of the role
  • Monthly internet stipend
  • Paid training
  • Overtime opportunities

As an organization, we value creating an inclusive and accessible experience. If you require reasonable accommodations during the application or interview process, please let your recruiter know.

We welcome and encourage people of diverse backgrounds, experiences, identities, abilities, and perspectives to apply. We are an equal-opportunity employer and a fun place to work. Come join the team at HealthSherpa!

Apply