The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
Customer Support Representative
$15.25 - $20.75/hr
Customer Support Representative Role Summary: The Customer Support Representative is responsible ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
Customer Support Representative
$15.25 - $20.75/hr
Customer Support Representative Role Summary: The Customer Support Representative is responsible ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
$17.25 - $23.25/hr
Dutch Speaker Customer Support Agent - Full Remote We are looking for Dutch-speaking Customer Support Representatives to join an international team working fully remote from Turkey. This is an ...
$17.25 - $23.25/hr
Dutch Speaker Customer Support Agent - Full Remote We are looking for Dutch-speaking Customer Support Representatives to join an international team working fully remote from Turkey. This is an ...
Customer Support Representative
$15.25 - $20.75/hr
The Customer Support Representative is responsible for delivering exceptional service and support ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
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Customer Support Representative
$15.25 - $20.75/hr
The Customer Support Representative is responsible for delivering exceptional service and support ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
Customer Support Representative
$14.50 - $20/hr
The Customer Support Representative is responsible for delivering exceptional service and support ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
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Customer Support Representative
$14.50 - $20/hr
The Customer Support Representative is responsible for delivering exceptional service and support ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
IT Customer Support Representative
$14.50 - $18.50/hr
Position: IT Customer Support Representative Duration: 1 Year Location: Painted Post, NY Hours ... The IT Service Desk Agent will provide technical assistance and support for incoming requests and ...
IT Customer Support Representative
$14.50 - $18.50/hr
Position: IT Customer Support Representative Duration: 1 Year Location: Painted Post, NY Hours ... The IT Service Desk Agent will provide technical assistance and support for incoming requests and ...
Customer Support Representative
Miami, FL · On-site
$15.25 - $20.75/hr
The Customer Support Representative is responsible for delivering exceptional service and support ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
Customer Support Representative
Miami, FL · On-site
$15.25 - $20.75/hr
The Customer Support Representative is responsible for delivering exceptional service and support ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
Customer Support Representative
$14.75 - $20/hr
The Customer Support Representative is responsible for delivering exceptional service and support ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
Customer Support Representative
$14.75 - $20/hr
The Customer Support Representative is responsible for delivering exceptional service and support ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
Customer Support Representative
Pembroke Pines, FL · On-site
$14.50 - $20/hr
The Customer Support Representative is responsible for delivering exceptional service and support ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
Customer Support Representative
Pembroke Pines, FL · On-site
$14.50 - $20/hr
The Customer Support Representative is responsible for delivering exceptional service and support ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
Customer Support Representative
$14.50 - $20/hr
The Customer Support Representative is responsible for delivering exceptional service and support ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
Customer Support Representative
$14.50 - $20/hr
The Customer Support Representative is responsible for delivering exceptional service and support ... The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the ...
Agent Aspirant Intern (Entrepreneurial Track) Location: Mayfield, Kentucky (State Farm office ... Learn and support core agency functions including auto, home, life, and financial services ...
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Agent Aspirant Intern (Entrepreneurial Track) Location: Mayfield, Kentucky (State Farm office ... Learn and support core agency functions including auto, home, life, and financial services ...
Training & development INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you ... As an Account Representative - State Farm Agent Team Member for Katie Green - State Farm Agency ...
New
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Training & development INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you ... As an Account Representative - State Farm Agent Team Member for Katie Green - State Farm Agency ...
New
INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the ... As an Account Representative - State Farm Agent Team Member for Alistair Filmore - State Farm ...
INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the ... As an Account Representative - State Farm Agent Team Member for Alistair Filmore - State Farm ...
Account Representative - State Farm Agent Team Member
Manassas, VA · On-site +1
$50K - $80K/yr
INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the ... As an Account Representative - State Farm Agent Team Member for Raj Nijjar - State Farm Agency ...
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Account Representative - State Farm Agent Team Member
Manassas, VA · On-site +1
$50K - $80K/yr
INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the ... As an Account Representative - State Farm Agent Team Member for Raj Nijjar - State Farm Agency ...
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INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the ... As an Account Representative - State Farm Agent Team Member for Carl Dodge - State Farm Agency ...
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Training & development INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you ... As an Account Representative - State Farm Agent Team Member for Vadim Vinokur - State Farm Agency ...
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IT Customer Support Representative
Painted Post, NY · On-site
$14.50 - $18.50/hr
Job Title : - IT Customer Support Rep Duration : 1 Year Location ... Painted Post, NY - The IT Service Desk Agent will provide technical assistance and support for ...
IT Customer Support Representative
Painted Post, NY · On-site
$14.50 - $18.50/hr
Job Title : - IT Customer Support Rep Duration : 1 Year Location ... Painted Post, NY - The IT Service Desk Agent will provide technical assistance and support for ...
We take pride in serving our community with integrity, care, and real support. Whether were helping ... Seeking a Customer Service Representative to oversee day-to-day service operations and ensure a ...
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We take pride in serving our community with integrity, care, and real support. Whether were helping ... Seeking a Customer Service Representative to oversee day-to-day service operations and ensure a ...
Paid time off INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy ... As an Account Representative - State Farm Agent Team Member for Spencer Hildahl - State Farm Agency ...
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Paid time off INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy ... As an Account Representative - State Farm Agent Team Member for Spencer Hildahl - State Farm Agency ...
Intern Agent Support Representative information
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Full-time
Posted 12 days ago
Job description
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to providing product information, troubleshooting and diagnostics. The function is critical to the high end standard of service level maintained within the department. Available shifts: various, weekends and holidays.
Skills & Requirements
- Problem solving skills while working well under pressure
- Ability to handle escalated issues
- Ability to navigate all systems used within the Technical Support Department
- Representative should have a good working knowledge of the industry
- Representative must have a good rapport with co-workers and supervisors
- Must show dependability (good attendance history)
- Must be able to multi task
- Must show good phone skills etiquette
- Must show initiative and display good teamwork
- Knowledge and understanding of how various POS equipment's functionality and troubleshooting
- Ability to create downloading files for POS equipment and assist the merchant and agent on how to successfully complete a download
- Must obtain and continue to acquire technical knowledge, as it relates to POS equipment and the industry
- Provide consistent and accurate information to our merchants and agents
- Must understand and be able to meet all statistical requirements set forth for a Technical Support level I representative
- Must understand and comply with company and department's attendance and punctuality policy and procedure
Skills & Requirements
- Must have basic knowledge of Windows based programs
- Must understand and be able to navigate all systems used within the Technical Support Department
- Must be familiar with download procedures and functions for all supported terminals
- Must understand how to build and edit a download file
- Representative should be meeting all current position requirements
- Must hold an average of 95% or better on all quality Monitors