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Customer Relations Jobs (NOW HIRING)

Marriott Vacations Worldwide

As a Coordinator Customer Relations , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where ...

Traveling with Tasha

Customer Relations Specialist

Customer Relations Specialist We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel ...

Traveling with Tasha

Customer Relations Specialist

Customer Relations Specialist We are seeking a Remote Customer Relations Specialist to support clients throughout the travel planning process, ensuring a smooth, organized, and positive experience ...

Seel

Customer Relations Specialist

Mount Laurel, NJ · On-site

Customer Relations Specialist The Customer Relations Specialist will provide quality and professional customer service for our utility partner's customers. The Customer Relation Specialist will ...

Traveling with Tasha

Customer Relations Specialist

Customer Relations Specialist We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel ...

Nonsense Hub

Customer Relations Representative

Orlando, FL · On-site

$650 - $850/wk

Nonsense Hub is growing and is looking for an enthusiastic Customer Relations Representative to join our Orlando team. If you enjoy building relationships, thrive in a fast-paced environment, and are ...

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Customer Relations information

See salary details

$28.5K

$53.6K

$75.5K

How much do customer relations jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer relations in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What is customer relations?

Customer relations refers to the strategies and processes a business uses to build and maintain positive relationships with its customers. This involves addressing customer needs, handling inquiries and complaints, and ensuring customer satisfaction. Effective customer relations can lead to increased loyalty, repeat business, and positive word-of-mouth for a company. Professionals in customer relations often work in customer service, support, or account management roles, serving as the main point of contact between the business and its customers.

What are the key skills and qualifications needed to thrive in customer relations, and why are they important?

To thrive in Customer Relations, you need strong interpersonal communication skills, problem-solving ability, and often a background in business or customer service. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Empathy, patience, and conflict resolution skills help professionals build trust and maintain positive client interactions. These abilities are crucial for ensuring customer satisfaction and loyalty, which drive business success.

What are some common challenges faced in a customer relations role, and how can I prepare for them?

In a Customer Relations position, you may frequently encounter challenging situations such as handling dissatisfied customers, resolving complex issues, or juggling multiple inquiries at once. To prepare, it's important to develop strong communication and problem-solving skills, as well as emotional resilience. Familiarizing yourself with the company's products, services, and policies can also help you respond more effectively. Additionally, learning to work collaboratively with other departments, like technical support or sales, will enable you to find solutions more efficiently and provide a positive customer experience.

What is the difference between Customer Relations vs Customer Service Representative?

AspectCustomer RelationsCustomer Service Representative
Primary FocusBuilding long-term customer relationships and loyaltyHandling immediate customer inquiries and issues
Skills NeededCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Work EnvironmentClient meetings, strategic planning, account managementCall centers, retail, support desks
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications, product training

Customer Relations roles focus on fostering ongoing relationships and strategic engagement with clients, while Customer Service Representatives primarily address immediate customer needs and support. Both roles require strong communication skills, but Customer Relations emphasizes relationship-building skills, whereas Customer Service focuses on problem resolution.

More about Customer Relations jobs

What cities are hiring for Customer Relations jobs?

Cities with the most Customer Relations job openings:

What are the most commonly searched types of Customer Relations jobs?

The most popular types of Customer Relations jobs are:

What states have the most Customer Relations jobs?

States with the most job openings for Customer Relations jobs include:

Customer Relations jobs near you
Infographic showing various Customer Relations job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $53,615 per year, or $25.8 per hour.

Customer Relations Specialist

Gossett Motor Cars

Memphis, TN • On-site

Other

Medical, PTO

Re-posted 9 days ago

Job description

Customer Relations Specialist

One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its portfolio of franchises and is seeking a motivated, professional Customer Relations Specialist to join our growing team.

This is an excellent opportunity for individuals who are customer-focused, goal-driven, and interested in building a long-term career in the automotive industry. We provide the tools, training, and support needed to succeed in a fast-paced, performance-driven environment, along with clear opportunities for advancement.

Position Overview

As a Customer Relations Specialist, you will serve as a key point of contact for our customers, handling inbound calls and digital leads across 13 new-car franchises. This role is ideal for individuals who enjoy effective communication, organization, and delivering an exceptional customer experience.

We offer one of the most competitive compensation plans in the market, featuring a guaranteed hourly rate plus a highly aggressive bonus structure.

Key Responsibilities
  • Answer and manage incoming sales calls professionally and efficiently
  • Schedule and confirm customer appointments
  • Respond to all sales leads in a timely and consistent manner
  • Provide accurate, basic vehicle and dealership information
  • Communicate with customers using integrity, professionalism, and care
  • Route calls and inquiries to the appropriate team members when needed
  • Develop strong product knowledge across multiple automotive brands
Qualifications
  • Excellent verbal and written communication skills
  • Strong organizational and time-management abilities
  • Proficiency with Microsoft Office (Outlook, Word, Excel)
  • Ability to multitask and work effectively in a fast-paced environment
  • Professional demeanor and customer-first mindset
Gossett Motor Cars Offers
  • Team-oriented, supportive work environment
  • Clear advancement and career-growth opportunities
  • Affordable medical insurance plans
  • Paid vacation (3 weeks)
  • Employee vehicle purchase program
  • On-site mobile health clinic

Apply