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Customer Relations Jobs in Oregon (NOW HIRING)

Forward Air

Customer Relations Coordinator

Portland, OR · On-site

$22 - $24.50/hr

The Customer Relations Coordinator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation ...

Forward Air

Customer Relations Coordinator

Portland, OR

$22 - $24.50/hr

The Customer Relations Coordinator provides frontline administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation ...

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Showing results 1-20

All JobsCustomer Relations JobsCustomer Relations Jobs in Oregon

Customer Relations information

See Oregon salary details

$30.1K

$56.7K

$79.8K

How much do customer relations jobs pay per year?

As of Jul 30, 2026, the average yearly pay for customer relations in Oregon is $56,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What is customer relations in a job?

Customer relations in a job involve managing interactions between a company and its customers to ensure satisfaction, loyalty, and positive experiences. It often requires strong communication skills, problem-solving abilities, and knowledge of customer service tools or CRM systems. Professionals in this role work to address customer needs, resolve issues, and maintain good relationships to support business growth.

What are some common challenges faced in a Customer Relations role, and how can I prepare for them?

In a Customer Relations position, you may frequently encounter challenging situations such as handling dissatisfied customers, resolving complex issues, or juggling multiple inquiries at once. To prepare, it's important to develop strong communication and problem-solving skills, as well as emotional resilience. Familiarizing yourself with the company's products, services, and policies can also help you respond more effectively. Additionally, learning to work collaboratively with other departments, like technical support or sales, will enable you to find solutions more efficiently and provide a positive customer experience.

What jobs pay 4000 a week without a degree?

Customer Relations roles typically do not pay $4,000 a week without a degree; however, high-paying sales positions, such as real estate brokers or insurance agents, can reach that level with experience and commissions. These jobs often require strong communication skills, self-motivation, and sometimes licensing or certifications but not necessarily a college degree.

What are the key skills and qualifications needed to thrive in Customer Relations, and why are they important?

To thrive in Customer Relations, you need strong interpersonal communication skills, problem-solving ability, and often a background in business or customer service. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Empathy, patience, and conflict resolution skills help professionals build trust and maintain positive client interactions. These abilities are crucial for ensuring customer satisfaction and loyalty, which drive business success.

What are customer relations?

Customer relations refers to the strategies and processes a business uses to build and maintain positive relationships with its customers. This involves addressing customer needs, handling inquiries and complaints, and ensuring customer satisfaction. Effective customer relations can lead to increased loyalty, repeat business, and positive word-of-mouth for a company. Professionals in customer relations often work in customer service, support, or account management roles, serving as the main point of contact between the business and its customers.

What is the job description of customer relations?

Customer relations involves managing interactions between a company and its customers to ensure satisfaction, resolve issues, and build long-term relationships. The role often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools or CRM software. Customer relations professionals may work in various industries and typically aim to enhance customer loyalty and retention.

What is the difference between Customer Relations vs Customer Service Representative?

AspectCustomer RelationsCustomer Service Representative
Primary FocusBuilding long-term customer relationships and loyaltyHandling immediate customer inquiries and issues
Skills NeededCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Work EnvironmentClient meetings, strategic planning, account managementCall centers, retail, support desks
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications, product training

Customer Relations roles focus on fostering ongoing relationships and strategic engagement with clients, while Customer Service Representatives primarily address immediate customer needs and support. Both roles require strong communication skills, but Customer Relations emphasizes relationship-building skills, whereas Customer Service focuses on problem resolution.

How can I make 2000 a week working from home?

Customer Relations roles can offer remote work opportunities that, with experience and high performance, may pay around $2,000 per week. Achieving this income typically requires advanced communication skills, experience, and sometimes specialized certifications, along with a full-time schedule and consistent performance.
What are the most commonly searched types of Customer Relations jobs in Oregon? The most popular types of Customer Relations jobs in Oregon are:
What cities in Oregon are hiring for Customer Relations jobs? Cities in Oregon with the most Customer Relations job openings:
Customer Relations jobs near you
Infographic showing various Customer Relations job openings in Oregon as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $56,686 per year, or $27.3 per hour.

Customer Relations Representative

Standard TV and Appliance

Portland, OR • On-site

$21/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 6 days ago

Job description

Do you enjoy problem-solving? Are you capable of staying cool under pressure and exhibiting a calm, confident attitude at all times? Do you have at least 2-years previous customer service experience?
Then come work with us!
Standard TV and Appliance has an opening for a CUSTOMER RELATIONS REPRESENTATIVE.
The CUSTOMER RELATIONS REPRESENTATIVE acts as the single point of contact for any customer issues relating to the products or services we sell. General job duties include interacting with customers via phone/email, communicating with vendors, manufacturers and the service department to arrange parts and service, and processing paperwork/transactions using a computer ensure customer/service records remain accurate and up-to-date. Additional duties listed below.
Salary starts at $21/hr + BENEFITS and COMMISSION OPPORTUNITIES (see below).
BENEFITS INCLUDE:
  • Employee Discount Program on purchases
  • Health and Dental Insurance

Paid Time Off/Paid Holidays
  • 401K
  • PLUS FUTURE OPPORTUNITIES FOR ADVANCEMENT

ESSENTIAL JOB FUNCTIONS:
  • Answer incoming customer calls and return calls involving various issues.
  • Answer incoming emails and confirm receipt to all customers inquiries.
  • Coordinate with delivery and service/parts department and communicate updates to the customer.
  • Ensure parts are ordered from manufacturers (via the service department) for damaged units in customers' homes.
  • Contact manufacturers and warranty companies to secure reimbursement for damaged and/or non-returnable products.
  • Negotiate with customers and manufacturers to resolve customer issues.
  • Schedule service via the service department to address product issues and evaluate any previous service to determine if an exchange is warranted.
  • Key new sales and credit memos, complete Debit Memos or other paperwork (e.g., Short Forms), and schedule installation, as needed, for product exchanges.
  • Issue Purchase Orders (PO) for Standard's Extended Service Plan (ESP) service performed by outside service providers.
  • Perform other duties as assigned by the Customer Relations Supervisor or Store 01 Manager.

MINIMUM QUALIFICATIONS:
  • At least one (1) year of dealing with escalated customer service issues.
  • Must be organized and detail-oriented.
  • Must maintain a positive attitude when working under stress.
  • Must be able to work under pressure with time sensitive issues.
  • Must have the ability to ascertain and address specific needs of customers.
  • Ability to work positively in a team environment.
  • Fluency in English (verbal & written).
  • Computer knowledge and skills.

PREFERRED QUALIFICATIONS:
  • Customer Service certification from a business or accredited college.
  • On-the-job Customer Relations experience (2 years or more) dealing customer/vendor relations at an escalated level.
  • Intermediate knowledge of Excel.
  • Proficient 10-key skills.

PHYSICAL DEMANDS:
  • Employee will sit for long periods of time (e.g., 3 or more hours at a time).
  • Employee will type and talk on the phone for long periods of time (e.g., 2 or more hours at a time), and will interact with agitated customers.

If you work well as part of a team, have great attitude and enjoy helping people, we encourage you to APPLY TODAY!
APPLY NOW:
Standard TV & Appliance.
Best Service. Best Selection. Best People.

Apply