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Customer Relations Associate Jobs in Oregon (NOW HIRING)

DC Structures

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Client Relations Associate

Portland, OR · On-site

$50K - $60K/yr

For over fifteen years DC has built a reputation for both superior customer service and expert ... We are looking for a motivated Client Relations Associate to call and qualify contacts that have ...

Posted today

hgm

Investor Relation Services Associate

Harbor, OR

On-Site, Norfolk Corporate Office Job Summary The Associate, Investor Relations Services, is a ... Own the release of investor communications through the CRM, including capital calls, distribution ...

hgm

Investor Relation Services Associate

Harbor, OR

On-Site, Norfolk Corporate Office Job Summary The Associate, Investor Relations Services, is a ... Own the release of investor communications through the CRM, including capital calls, distribution ...

Traveling with Tasha

Customer Care Associate

Eugene, OR · On-site

$14.75 - $20.25/hr

About the job Customer Care Associate Overview We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Oregon

Customer Relations Associate information

See Oregon salary details

$26.4K

$49.8K

$70.8K

How much do customer relations associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer relations associate in Oregon is $49,786.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $52,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Oregon? The most popular types of Customer Relations jobs in Oregon are:
What cities in Oregon are hiring for Customer Relations Associate jobs? Cities in Oregon with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,786 per year, or $23.9 per hour.

Client Relations Associate

DC Structures

Portland, OR • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 hours ago

Posted today

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Job description

DC Structures and DC Builders are a nationwide contracting team specializing in the design and construction of custom wood structures. For over fifteen years DC has built a reputation for both superior customer service and expert craftsmanship. Our clients rely on us to convert their dreams into reality, and internally, we rely on each other to make DC an amazing place to work. We want everyone who works here to feel like a valued member of our team, and to add their fuel to our fire.


Job Details:

We are looking for a motivated Client Relations Associate to call and qualify contacts that have expressed an interest in our design and construction products or services. The ideal candidate will be comfortable being the first point of contact with prospects, doing some initial discovery and passing the lead onto a project coordinator when appropriate. This role is an on-site position in Damascus, OR.


Responsibilities:

  • Reaching out to new leads via phone and email
  • Discussing and documenting the specifics of potential projects
  • Educating prospective clients on DC products and services
  • Scheduling follow up conversations with our Project Coordinators
  • Answering inbound calls and directing them appropriately
  • Communicating relevant context to the Project Coordinator
  • Working in CRM software to maintain data transparency
  • Supporting Project Coordinators and Sales Leadership as needed


Required Skills:

  • 2+ years of experience in customer facing role with appointment setting experience
  • Experience using CRM software like Salesforce, Close, HubSpot or similar
  • Experience with Microsoft Office Suite
  • Advanced organizational and communication skills.
  • Ability to manage and prioritize a high volume pipeline of new leads and follow ups
  • Understanding of residential construction is a plus, curiosity and interest is a must


Benefits:

  • Medical, Dental and Vision with low premiums for you and eligible dependents
  • SIMPLE IRA Plan – Company match up to 3%
  • Health FSA and Dependent Care FSA
  • Supplemental benefits (Life, Accident, Short-Term Disability, Critical Illness, Cancer Indemnity)
  • Paid Holidays
  • Paid Time Off


Our successful Client Relations Associates and Sales Support staff come from diverse backgrounds including real estate, design, construction, and more. We encourage you to visit www.dcbuilding.com or www.dcstructures.com to learn more about our work.


Equal Employment Opportunity Statement
DC Structures and DC Builders are proud to be Equal Opportunity Employers. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local laws. We celebrate diversity and believe it strengthens our team and the communities we serve.DC Structures and DC Builders are a nationwide contracting team specializing in the design and construction of custom wood structures. For over fifteen years DC has built a reputation for both superior customer service and expert craftsmanship. Our clients rely on us to convert their dreams into reality, and internally, we rely on each other to make DC an amazing place to work. We want everyone who works here to feel like a valued member of our team, and to add their fuel to our fire.



Company Description

DC Builders & DC Structures are a pair of nationwide design and construction firms specializing in designing and constructing one-of-a-kind, heavy timber structures. Headquartered just outside Portland, Oregon, our experienced team designs, fabricates, and builds beautiful custom homes, event venues, wineries, equestrian facilities, clubhouses, and other commercial buildings. For over 15 years, DC Builders has been thrilling clients with our dedication to superior customer service and expert craftsmanship.

Our core values: PASSION, QUALITY, INNOVATION, FAMILY

See what our clients say about us: https://www.dcbuilding.com/videos/

Check out our completed projects: https://www.dcbuilding.com/gallery/
www.dcstructures.com