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Customer Relations Assistant Jobs in Connecticut

The Rally Group

Customer Service Representative

Hartford, CT

$16.25 - $22/hr

What You'll Do: * Assist clients and customers with account setup, updates, and general inquiries ... Hands-on experience in customer relations and event coordination * A chance to be part of a company ...

The Rally Group

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

What You'll Do: * Assist clients and customers with account setup, updates, and general inquiries ... Hands-on experience in customer relations and event coordination * A chance to be part of a company ...

The Rally Group

Customer Service Representative

Hartford, CT

$16.25 - $22/hr

What You'll Do: * Assist clients and customers with account setup, updates, and general inquiries ... Hands-on experience in customer relations and event coordination * A chance to be part of a company ...

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Showing results 1-20

All JobsCustomer Relations JobsCustomer Relations Assistant JobsCustomer Relations Assistant Jobs in Connecticut

Customer Relations Assistant information

See Connecticut salary details

$16.2K

$41.7K

$53.7K

How much do customer relations assistant jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer relations assistant in Connecticut is $41,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,500.00 and $42,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are the most commonly searched types of Customer Relations jobs in Connecticut?

The most popular types of Customer Relations jobs in Connecticut are:

What cities in Connecticut are hiring for Customer Relations Assistant jobs?

Cities in Connecticut with the most Customer Relations Assistant job openings:

Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,678 per year, or $20 per hour.

Customer Relations Representative - State Farm Agent Team Member

State Farm

Portland, CT • On-site

$18/hr

Full-time

PTO

Re-posted 2 hours ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,562 frontline employees who took The Breakroom Quiz

242nd of 315 rated insurance

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Customer Relations Representative - Sales Trainee
Launch Your Career in Insurance with The Burke Agency
About the Role
Are you eager to break into the world of sales but don't yet have your insurance license? The Burke Agency is offering an exciting opportunity for a motivated, customer-focused individual to start as a Customer Relations Representative and grow into a licensed sales team member.
This entry-level role is perfect for someone who enjoys connecting with people, solving problems, and building relationships-while also preparing for a long-term career in sales. We'll provide the training, support, and licensing assistance you need to succeed.
What You'll Do
  • Handle customer inquiries with professionalism and care.
  • Keep records up to date and assist with client account management.
  • Support customer retention by delivering excellent service and identifying opportunities for added value.
  • Coordinate with team members to ensure clients receive the best possible experience.
  • Begin developing sales skills through customer conversations, with growth into a licensed sales role.

What We're Looking For
  • Strong communication and problem-solving abilities.
  • Previous customer service experience preferred, but not required.
  • Positive attitude and ability to stay calm under pressure.
  • Interest in sales and willingness to obtain an insurance license (with our support).

Why Join The Burke Agency?
  • Paid training and licensing support to grow into a sales role.
  • Clear career path with opportunities for advancement.
  • Supportive, team-oriented environment.
  • Competitive pay with increased earning potential as you advance.

Start Here. Grow Here
If you're ready to take the first step toward a rewarding career in insurance sales, apply today and join The Burke Agency!
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.
Compensation: $18.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Portland, CT and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

What State Farm employees say

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