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Customer Relations Assistant Jobs (NOW HIRING)

62ML

Public Relations Assistant

Hartford, CT

$3K - $4K/mo

Introduction We are seeking a motivated and professional Public Relations Assistant to support ... Professional, outgoing, and customer-focused demeanor. * Excellent organizational and multitasking ...

Alphabe Insight Inc

Public Relations Assistant

Atlanta, GA · On-site

$31K - $37K/yr

Maintain professional communication with customers, partners, and stakeholders. * Assist with ... Interest in public relations, communications, marketing, or business. * Ability to work effectively ...

Adecco

Credit and Customer Relations Assistant

Brea, CA

$26 - $33/hr

... and customer financial status in database, assist team on follow up of payment and orders as requested. • Collect and maintain insurance certificates for Customers and ATC Vendors. • Complete ...

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Customer Relations Assistant information

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$43.8K

$56.5K

How much do customer relations assistant jobs pay per year?

As of Jun 8, 2026, the average yearly pay for customer relations assistant in the United States is $43,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $45,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Relations Assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What does a Customer Relations Assistant do?

A Customer Relations Assistant is responsible for supporting customers by addressing their inquiries, resolving complaints, and ensuring overall satisfaction with a company’s products or services. They typically interact with customers via phone, email, or in person, providing information, processing orders, and handling concerns. Their goal is to maintain positive relationships between the company and its customers, which can help foster customer loyalty and repeat business.

What are some typical challenges faced by Customer Relations Assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What cities are hiring for Customer Relations Assistant jobs? Cities with the most Customer Relations Assistant job openings:
What are the most commonly searched types of Customer Relations jobs? The most popular types of Customer Relations jobs are:
What states have the most Customer Relations Assistant jobs? States with the most job openings for Customer Relations Assistant jobs include:
Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,813 per year, or $21.1 per hour.

Public Relations Assistant

Shik Innovation Group

Los Angeles, CA • On-site

$3K - $4K/mo

Full-time

Posted 2 days ago

Job description

About Us

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.

Introduction

We are seeking a detail-oriented and enthusiastic Public Relations Assistant to support communication initiatives and help maintain positive relationships with customers, partners, and the public. This entry-level position is ideal for individuals interested in communications, public relations, and brand engagement.

Responsibilities

  • Assist with the preparation and distribution of communications materials.

  • Support public relations campaigns, events, and promotional activities.

  • Help coordinate outreach efforts and maintain communication records.

  • Monitor and organize media, marketing, and communications materials.

  • Respond to general inquiries and provide information as needed.

  • Support event planning and community engagement activities.

  • Perform administrative tasks related to public relations and communications projects.

Qualifications

  • Strong written and verbal communication skills.

  • Excellent organizational and multitasking abilities.

  • Professional and positive attitude.

  • Ability to work effectively both independently and as part of a team.

  • Strong attention to detail and time-management skills.

  • Interest in communications, public relations, marketing, or related fields.

  • Entry-level candidates are encouraged to apply; training provided.